Hewlett Packard Enterprise ProLiant DL380 Gen10 Plus User Manual
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Hewlett Packard Enterprise ProLiant DL380 Gen10 Plus User Manual

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HPE ProLiant DL380 Gen10 Plus Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett
Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards
in products with hazardous energy levels.
Part Number: 30-13BA80FB-001
Published: May 2021
Edition: 1

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Summary of Contents for Hewlett Packard Enterprise ProLiant DL380 Gen10 Plus

  • Page 1 HPE ProLiant DL380 Gen10 Plus Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Copyright 2021 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Contents Component identification....................8 Front panel components......................................8 Front panel LEDs and buttons....................................10 UID button functionality..................................14 Front panel LED power fault codes..............................14 Systems Insight Display LEDs................................15 Systems Insight Display combined LED descriptions......................16 Rear panel components......................................18 Rear panel LEDs..........................................19 System board components.....................................
  • Page 4 Rack warnings....................................... 53 Electrostatic discharge.....................................53 Server box contents....................................54 Installing hardware options ..................................54 POST screen options....................................54 Installing or deploying an operating system..........................54 Registering the server....................................55 Hardware options installation..................56 Product QuickSpecs........................................56 Introduction............................................56 Installing a fan filter into the security bezel..............................56 Installing the bezel and bezel lock..................................57 Power supply options.........................................57 Hot-plug power supply calculations..............................
  • Page 5 Installing a midplane drive cage..............................110 Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser..........113 Installing a rear 2 SFF SAS/SATA drive cage over the power supplies..............116 Installing a rear 2LFF SAS/SATA drive cage in the primary or secondary riser..........119 Processor and heatsink options..................................
  • Page 6 Cable routing: Serial port.......................................167 Cable routing: OCP NVMe enablement.................................168 Software and configuration utilities................. 169 Server mode..........................................169 Product QuickSpecs......................................... 169 Active Health System Viewer..................................... 169 Active Health System.................................... 169 HPE iLO 5............................................170 iLO Federation......................................171 iLO Service Port......................................171 iLO RESTful API......................................172 RESTful Interface Tool..................................172 iLO Amplifier Pack....................................172 Integrated Management Log....................................172...
  • Page 7 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............190 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply....................191 Support and other resources..................192 Accessing Hewlett Packard Enterprise Support............................. 192 Accessing updates........................................192 Remote support..........................................193 Warranty information......................................193 Regulatory information......................................

  • Page 8: Component Identification

    Component identification Front panel components SFF front panel components Item Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial number/iLO information pull tab or optional Systems Insight Display iLO Service port USB 3.0 port Universal media bay components Item...
  • Page 9 12-drive LFF front panel components Item Description Drive bays or Optical/video/USB (optional) Drive bays (optional) Drive bays 8-drive LFF model front panel components Item Description 2 SFF module (optional) LFF power switch module Drive bays LFF power switch module components Component identification...

  • Page 10: Front Panel Leds And Buttons

    Item Description Optical disk drive Serial number/iLO information pull tab USB 3.0 port iLO Service port Display port Front panel LEDs and buttons SFF front panel LEDs and buttons Item Description Status UID button/LED • Solid blue = Activated • Flashing blue: ◦...
  • Page 11 Item Description Status Health LED • Solid green = Normal • Flashing green (1 Hz/cycle per sec) = iLO is rebooting • Flashing amber = System degraded • Flashing red (1 Hz/cycle per sec) = System critical Power On/Standby button and •...
  • Page 12 Item Description Status UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦ 4 Hz/cycle per sec = iLO manual reboot sequence initiated ◦ 8 Hz/cycle per sec = iLO manual reboot sequence in progress •...
  • Page 13 LFF power switch module LEDs and buttons Item Description Status UID button/LED • Solid blue = Activated • Flashing blue: ◦ 1 Hz/cycle per sec = Remote management or firmware upgrade in progress ◦ 4 Hz/cycle per sec = iLO manual reboot sequence initiated ◦...

  • Page 14: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.

  • Page 15: Systems Insight Display Leds

    Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan...

  • Page 16: Systems Insight Display Combined Led Descriptions

    Description Status PCI riser LED Off = Normal Amber = Incorrectly installed PCI riser cage Over temp LED Off = Normal Amber = High system temperature detected Power cap LED Off = System is in standby, or no cap is set. Solid green = Power cap applied Amp Status LED Off = AMP modes disabled...
  • Page 17 Systems Insight Display LED Health LED System power Status and color Processor (amber) Amber One or more of the following conditions might exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.

  • Page 18: Rear Panel Components

    Systems Insight Display LED Health LED System power Status and color Power cap (off) — Amber Standby. Power cap (green) — Flashing green Waiting for power. Power cap (green) — Green Power is available. Power cap (flashing amber) — Amber Power is not available.

  • Page 19: Rear Panel Leds

    Rear panel LEDs Item Description Status Link LED • Off = No network link • Green = Network link Status LED • Off = No network activity • Solid green = Link to network • Flashing green = Network activity UID LED •...

  • Page 20: System Board Components

    System board components Item Description x8 Slimline connector TPM connector System maintenance switch Front display port/USB 2.0 connector Primary (processor 1) PCIe riser connector x4 SATA port 2 x4 SATA port 1 x4 SATA port 3 Front power/USB 3.0 connector SATA optical port 4 x8 NVMe port 2A x8 NVMe port 1A...

  • Page 21: Heatsink And Socket Components

    Item Description Energy pack connector x8 NVMe port 2B x8 NVMe port 1B Dual internal USB 3.0 connector Drive backplane power connector Chassis Intrusion Detection connector Tertiary (processor 2) PCIe riser connector Type-a storage controller slot Secondary (processor 2) PCIe riser connector System battery Serial port connector OCP 3.0 adapter bay...
  • Page 22 AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). Component identification...

  • Page 23: Intel Optane Persistent Memory 200 Series For Hpe Label Identification

    PBA Number XXXXXX-XXX For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS). DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. Component identification...

  • Page 24: System Maintenance Switch Descriptions

    System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2, 3 Off = No function On = Restore default manufacturing settings Reserved —...

  • Page 25: Drive Box Identification

    Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Item Description Box 1 Box 2 Box 3 Rear boxes Item Description Box 4 Box 5 Box 6 Component identification...
  • Page 26 Item Description Box 4 Box 5 Midplane box (LFF) Item Description Box 7 Component identification...

  • Page 27: Drive Numbering

    Midplane box (SFF) Item Description Box 7 Drive numbering When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24 SFF 12 SFF Component identification...
  • Page 28 12 LFF 6 SFF rear panel 2x 2 LFF rear panel Universal media bay 8 LFF + Universal media bay, optional 2 SFF, and optical drive Component identification...

  • Page 29: Hpe Basic Drive Led Definitions

    Midplane box LFF Midplane box SFF HPE Basic Drive LED definitions LFF low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. Component identification...
  • Page 30 SFF basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Item Status Definition Fault/Locate Solid amber This drive has failed, is unsupported, or is invalid. Solid blue The drive is operating normally and being identified by a management application.

  • Page 31: Fan Bay Numbering

    Item Status Definition Flashing green (4 flashes The drive is operation normally and has activity. per second) The drive is not configured by a RAID controller or is a spare drive. Fan bay numbering The arrow points to the front of the server. DSC-25 2-port SFP28 card ports and LEDs Ports Table 1: Ports...
  • Page 32 Table 2: LED indicators Item Status Description Management Port Activity No activity Flashing Passing traffic; flashing frequency indicates traffic intensity Management Port Link A link has not been established Solid green Valid Ethernet link SFP Port 1 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green...

  • Page 33: Hpe Ns204I-P Nvme Os Boot Device Components

    HPE NS204i-p NVMe OS Boot Device components Item Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device LED definitions Item Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED...

  • Page 34: Operations

    Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

  • Page 35: Secure Cables Using The Cable Management Arm

    Secure cables using the cable management arm For rack rail installation instructions, see the documentation that ships with the rack rails. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment: • Do not insert wrong connectors into ports. •...

  • Page 36: Removing The Server From The Rack

    5. Connect the power cord to the AC power source. Removing the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1. Power down the server.

  • Page 37: Remove The Access Panel

    For more information, see the documentation that ships with the rack mounting option. 4. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them.

  • Page 38: Installing The Fan Cage

    Procedure 1. Power down the server. 2. Remove all power: • Disconnect each power cord from the power source. • Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. Remove the server from the rack.

  • Page 39: Removing The Air Baffle Or Midplane Drive Cage

    Removing the air baffle or midplane drive cage CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 40 • Remove the midplane drive cage: a. Disconnect all cables. b. Remove all drives. Be sure to note the location of each drive. c. Remove the drive cage. A 4LFF version is shown. CAUTION: Do not drop the drive cage on the system board. Dropping the drive cage on the system board might damage the system or components.

  • Page 41: Installing The Air Baffle

    Installing the air baffle Procedure 1. Observe the following alerts. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 42: Removing A Riser Slot Blank

    • Extend the server from the rack. • Remove the server from the rack. 4. Remove the access panel. 5. Remove the riser cage: • Primary and secondary riser cages • Tertiary riser cage Removing a riser slot blank CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or an expansion board installed.

  • Page 43: Removing The Hard Drive Blank

    Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack. •...

  • Page 44: Releasing The Cable Management Arm

    Figure 2: Removing an LFF drive blank To replace the component, reverse the removal procedure. Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Accessing the Systems Insight Display The Systems Insight Display is supported only on SFF models. Procedure 1.
  • Page 45 Operations...

  • Page 46: Setup

    Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
  • Page 47 Procedure Unbox the server 1. Unbox the server and verify the contents: • A server • A power cord • Rack-mounting hardware • Documentation 2. (Optional) Install hardware options. For installation instructions, see "Hardware options installation." Rack the server 3. Install the server in a rack. The racking procedures are included with the rack rails.
  • Page 48 • System ROM • Storage controller • Network adapters • Intelligent Provisioning Set up storage 7. Do one of the following: • To configure the server to boot from a SAN, see the following guide: https://www.hpe.com/info/boot-from-san-config-guide • If a smart array controller is installed: ◦...

  • Page 49: Operational Requirements

    Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door.
  • Page 50 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying...
  • Page 51 with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended. Connecting a DC power cable to a DC power source WARNING: To reduce the risk of electric shock or energy hazards: •...

  • Page 52: Server Warnings And Cautions

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. If the server is installed higher than chest level, a third person may be required to help align the server.

  • Page 53: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation.

  • Page 54: Server Box Contents

    Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.

  • Page 55: Registering The Server

    Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website. Setup...

  • Page 56: Hardware Options Installation

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process.

  • Page 57: Installing The Bezel And Bezel Lock

    Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online). Installing a redundant hot-plug power supply CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color.
  • Page 58 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Release the cable management arm to access the rear panel 2. Remove the blank. WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.

  • Page 59: Installing The Hpe 800 W Flex Slot -48 Vdc Hot-Plug Power Supply

    6. Connect the power cord to the power source. 7. Observe the power supply LED. Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply The DC power supply option kits do not ship with a Power Supply DC cable Kit and may not include a Power Supply Cable Lug kit.
  • Page 60 Prerequisites Before you install this option, make sure that you have the following items available: • No. 1 Phillips screwdriver • Optional Q0H80A HPE 800W DC Power Cable Kit can be purchased from an HPE authorized reseller. • If you are not using an input power cord option, the power supply cabling must be made in consultation with a licensed electrician and be compliant with local code.
  • Page 61 Remove the terminal block connector. Loosen the screws on the terminal block connector. Hardware options installation...
  • Page 62 Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb- in) of torque.
  • Page 63 Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Install the terminal block connector into the power supply. Hardware options installation...
  • Page 64 10. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

  • Page 65: Installing The Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply

    12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the -48 V DC power source or PDU. 13. To supply -48 V to the power supply, turn on the -48 V power source or switch the PDU breaker to the on position. 14.
  • Page 66 • No. 1 Phillips screwdriver • If you are not using an input power cord option, the power supply cabling must be made in consultation with a licensed electrician and be compliant with local code. • Optional P36877-B21 HPE lug kit can be purchased from an HPE authorized reseller for use with customer-supplied power cables.
  • Page 67 Do the following: a. Remove the grounding screw from the front of the power supply. b. Remove the four screws from the -48 V wire and return wire connectors. Attach the -48 V wire and the return wire to the connectors as marked and tighten to 0.98 N m (8.68 lb-in) of torque.
  • Page 68 Attach the ground (earthed) wire to the ground screw and tighten to 1.47 N m (13 lb-in) of torque. Replace the clear plastic cover on the -48 V and return connectors. Secure the power cord, wires, and/or cables in the strain relief strap attached to the power supply handle: a.

  • Page 69: Connecting A Dc Power Cable To A Dc Power Source

    Slide the power supply into the bay until it clicks into place. Make sure the -48 VDC power source is off or the PDU breaker is in the off position. 10. Connect the power cord to the -48 VDC power source or PDU. 11.

  • Page 70: Energy Pack Options

    For more information, see the documentation that ships with the power supply. Energy pack options Hewlett Packard Enterprise offers two backup power options to back up write cache content on the controllers in case of an unplanned server power outage.

  • Page 71: Hpe Smart Storage Hybrid Capacitor

    The capacitor pack is fully charged after the system boots. Minimum firmware versions Product Minimum firmware version 1.40 HPE ProLiant DL380 Gen10 Plus Server system ROM HPE Smart Array SR controllers 3.53 Installing an energy pack Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit.

  • Page 72: Memory Options

    DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type. Memory population information For specific memory population information, see the memory population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules). DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: Third-generation Intel Xeon Scalable processors support DDR4-3200 DIMMs.

  • Page 73: Installing A Dimm

    The server supports up to 32 DIMMs. Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise website. Hardware options installation...

  • Page 74: Intel Optane Persistent Memory 200 Series For Hpe

    Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack. b. Remove the server from the rack. Remove the access panel.
  • Page 75 • A supported HPE ProLiant Gen10 Plus server or Synergy compute module using third-generation Intel Xeon Scalable processors. For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (https:// www.hpe.com/support/persistentmemoryQS). • HPE DDR4 Standard Memory RDIMMs or LRDIMMs (the number will vary based on your chosen configuration).
  • Page 76 CAUTION: Failure to properly handle persistent memory modules can damage the component and the system board connector. IMPORTANT: Hewlett Packard Enterprise recommends that you implement best-practice configurations such as clustered configurations for high availability (HA). Power down the server (Power down the server).
  • Page 77 a. Extend the server from the rack (Extending the server from the rack). b. Remove the server from the rack (Removing the server from the rack). Place the server on a flat, level work surface. Remove the access panel. Open the DIMM slot latches. Install the persistent memory module.

  • Page 78: Fan Options

    CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed. Although the server might boot, Hewlett Packard Enterprise does not recommend operating the server without the required fans installed and operating.

  • Page 79: Installing High-Performance Fans

    CAUTION: A thermal event can damage server components when the Thermal Shutdown feature is disabled in the BIOS/Platform Configuration (RBSU). Installing high-performance fans CAUTION: Caution: To prevent damage server, ensure that all DIMM latches are closed and locked before installing the fans.

  • Page 80: Drive Options

    6. Install high-performance fans in all fan bays. 7. Install the air baffle. 8. Install the access panel. The installation is complete. Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and M.2 drives. For more information on drive support, see the product QuickSpecs.

  • Page 81: Drive Guidelines

    Drive guidelines Depending on the configuration, the server supports SAS, SATA, and NVMe drives. Observe the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest drive number. For drive numbering, see Drive bay numbering.
  • Page 82 • LFF drive • SFF drive 3. Install the drive. • LFF drive • SFF drive 4. Determine the status of the drive from the drive LED definitions. 5. To configure drive arrays, see the following documentation for detailed instructions: Hardware options installation...

  • Page 83: Installing An M.2 Drive

    • HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug • HPE SmartRAID SR Gen10 Plus Controller User Guide at https://www.hpe.com/info/SmartRAID-Gen10Plus-UG HPE MegaRAID MR Gen10 Plus Controller User Guide at https://www.hpe.com/info/MegaRAID-Gen10Plus-UG • Installing an M.2 drive This procedure is for replacing M.2 drives located on an expansion card, riser, or the system board only. Do not use this procedure to replace uFF drives.

  • Page 84: Installing A Universal Media Bay

    The installation is complete. Installing a Universal Media Bay Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a.
  • Page 85 Route the USB and video cables through the opening. If installing a two-bay SFF front drive cage, install the drive cage. 10. Install the universal media bay. 11. (Optional) Install the optical disk drive. Hardware options installation...

  • Page 86: Storage Controller Options

    Type-a controllers install in the type-a storage controller slot. • Type-p controllers Type-p controllers install in a PCIe expansion slot. For a complete list of supported storage controller models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Hardware options installation...

  • Page 87: Installing A Storage Controller

    Installing a storage controller Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 88: Riser And Riser Cage Options

    Riser and riser cage options Installing primary and secondary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Do one of the following: •...

  • Page 89: Installing Tertiary Risers

    If needed, install an expansion board. If needed, connect data cables to the riser or expansion board. 10. Install the riser cage: 11. If needed, connect data cables to the drive backplane. The installation is complete. Installing tertiary risers Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 90 Procedure Power down the server. Do one of the following: • Disconnect each power cord from the power source. • Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. Remove the server from the rack. •...

  • Page 91: Installing A Secondary Riser Cage

    10. If needed, connect cables to drive backplane. The installation is complete. Installing a secondary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit •...

  • Page 92: Installing A Tertiary Riser Cage

    7. Install any expansion boards, if needed. 8. Install the riser cage: The installation is complete. Installing a tertiary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: • The components included with the hardware option kit •...
  • Page 93 CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 94 7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed 9. Install the tertiary riser cage: Hardware options installation...

  • Page 95: Expansion Slots

    The installation is complete. Expansion slots Supported PCIe form factors All slots support full-height expansion cards. Use the following information to find supported lengths for each slot. Slot description example Primary riser connector PCIe slot and card length 3-slot riser* 2-slot riser (Optional) 2-slot riser (Optional) Slot 1 - Full-length/Full-...

  • Page 96: Installing Expansion Boards

    Secondary riser connector PCIe slot and card length 3-slot riser* 2-slot riser (Optional) 2-slot riser (Optional) Slot 4 - Full-length/Full- PCIe3 x8 (8, 4, 2, 1) — PCIe3 x16 (16, 8, 4, 2, 1) height (FL/FH) Slot 5 - Full-length/Full- PCIe3 x16 (16, 8, 4, 2, 1) PCIe3 x16 (16, 8, 4, 2, 1) PCIe3 x16 (16, 8, 4, 2, 1)
  • Page 97 Identify and then remove the PCIe blank from the riser cage. Install the expansion board. If internal cables are required for the expansion board, connect the cables. Install the riser cage. Hardware options installation...

  • Page 98: Accelerator Options

    The installation is complete. Accelerator options This server supports various accelerator options to meet your computational and graphics workload requirements. For a list of supported accelerator models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https:// www.hpe.com/info/qs). •...
  • Page 99 • T-10 Torx screwdriver • High-performance heatsinks must be installed with this option. Procedure Observe the following alert. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion slot cover or an expansion board installed. Power down the server.
  • Page 100 To install a riser card in the primary riser cage, see "Removing a riser cage". To install a riser card in the tertiary riser cage, see "Installing tertiary risers". 11. Remove the PCIe blank. 12. Install the card into the riser. Hardware options installation...
  • Page 101 13. If required, connect the power cable from the card to the riser. 14. For full-length cards, open the retention clips. 15. Install the riser cage. Hardware options installation...

  • Page 102: Drive Cage Options

    16. For full-length cards, slide the retention clips to the locked position. The installation is complete. Drive cage options Installing a front 8NVMe drive cage The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. Prerequisites High-performance fans are required when installing this option.
  • Page 103 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause ESD. Power down the server.

  • Page 104: Installing A Front 8 Sff Sas/Sata Drive Cage In Box 1

    Install the associated NVMe riser. 10. Connect the power cable to the drive backplane power connector. 11. Connect the data cables from the drive backplane to the NVMe riser. 12. Install drives or drive blanks. The installation is complete. Installing a front 8 SFF SAS/SATA drive cage in box 1 Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 105 Remove the air baffle. Remove the fan cage. Remove the bay blank. Install the 8 SFF front drive cage option. Connect the power and data cables. 10. Install the fan cage. 11. Install the air baffle. 12. Install the access panel. 13.

  • Page 106: Installing A Front 8 Sff Sas/Sata Drive Cage In Box 2

    Installing a front 8 SFF SAS/SATA drive cage in box 2 Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-15 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server.

  • Page 107: Installing A Front/Tertiary 2 Sff Nvme/Sas/Sata Stackable Drive Cage

    Connect the power and data cables. 10. Install the fan cage. 11. Install the access panel. 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
  • Page 108 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the front bay blank. Remove the optical disc drive tray from the universal media bay. Remove the SFF drive blank from the universal media bay. Hardware options installation...
  • Page 109 Install the drive cage into the universal media bay. Install the optical disc drive tray. Hardware options installation...

  • Page 110: Installing A Midplane Drive Cage

    10. Install the Universal Media Bay. 11. Connect the power and data cables. 12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
  • Page 111 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the air baffle. The air baffle is no longer needed. The drive cage acts as an air baffle for the server. Remove all riser cages.
  • Page 112 Connect the power cable to the drive backplane power connector on the system board. If connecting the data cable to the system board or a controller, connect the data cable. Prepare the drive cage for installation by lifting the latches on the drive cage. 10.

  • Page 113: Installing A Rear 2 Sff Sas/Sata Drive Cage In The Primary Or Secondary Riser

    11. Install drives or drive blanks. 12. Push down on the latches to lower the drive cage into place. 13. Connect the power and data cables to the drive backplane. Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 114 • The front drive bays are fully populated with 12 LFF or 24 SFF drives. • High-performance fans are installed in all fan bays. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 115 Install the drive cage. Cable the drive backplane. Install drives or drive blanks. Install the access panel. 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13.

  • Page 116: Installing A Rear 2 Sff Sas/Sata Drive Cage Over The Power Supplies

    Installing a rear 2 SFF SAS/SATA drive cage over the power supplies Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit •...
  • Page 117 Remove the tertiary wall blank. Install the drive cage compatible rear wall. Hardware options installation...
  • Page 118 Install 4 rubber foots on the drive cage. Install the drive cage. Hardware options installation...

  • Page 119: Installing A Rear 2Lff Sas/Sata Drive Cage In The Primary Or Secondary Riser

    10. Install drives or drive blanks. 11. Install the secondary rear wall or a secondary riser cage. 12. Cable the drive backplane. 13. Install the access panel. 14. Slide the server into the rack. 15. Connect each power cord to the server. 16.
  • Page 120 Do one of the following: • Extend the server from the rack. Remove the server from the rack. • Remove the access panel. Do one of the following: • For primary bays, remove the riser cage. • For secondary bays, remove the rear wall blank. Install the drive cage.

  • Page 121: Processor And Heatsink Options

    Cable the drive backplane. Install drives or drive blanks. Install the access panel. 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server. The installation is complete.
  • Page 122 CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website.

  • Page 123: Installing A High Performance Heatsink

    d. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. The installation is complete. Installing a high performance heatsink Prerequisites CAUTION: Installing a high performance heatsink requires the installation of a processor assembly onto the heatsink.
  • Page 124 Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-30 Torx screwdriver Procedure Observe the following alerts. CAUTION: The processor assembly must be removed and replaced as a unit. Do not remove the processor from the carrier.
  • Page 125 c. Remove the processor heatsink assembly. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. Release the processor from the heatsink: Be sure to unlatch all corners of the processor carrier. The processor remains attached to the carrier.
  • Page 126 Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover protecting the thermal grease on the high performance heatsink. 11. Align the Pin 1 indicators on the processor and the heatsink, and then install the processor assembly to the heatsink. 12.

  • Page 127: Installing The Chassis Intrusion Detection Switch

    c. Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. The installation is complete. Installing the chassis intrusion detection switch Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware option kit. Procedure Power down the server.

  • Page 128: Installing An Ocp 3.0 Adapter Card

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack. • • Remove the server from the rack. Remove the access panel. Install the chassis intrusion detection switch.
  • Page 129 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack. • • Remove the server from the rack. Remove the access panel. Remove the rear wall blank or riser.

  • Page 130: Installing The Pensando Dsp Dsc-25 2P Sfp28 Card

    Install the access panel. 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server. Installing the Pensando DSP DSC-25 2p SFP28 card Procedure Power down the server.

  • Page 131: Installing The Hpe Ns204I-P Nvme Os Boot Device Option

    Install the PCIe riser cage into the server. Install the access panel. Slide the server into the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server. 13.
  • Page 132 Procedure Installing drives onto the boot device Remove the liner from the thermal interface pad. Install the drives. Installing the boot device Power down the system. Do one of the following: Extend the front drive cages out of the chassis. •...

  • Page 133: Installing A Rear Serial Port Interface

    Save the retaining screw, if one is present. Install the boot device. 10. Install any components that were removed to access the expansion slot. 11. Install the access panel. 12. Do one of the following: • Slide the server into the rack. •...

  • Page 134: Installing The Systems Insight Display

    • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the serial port blank. Install the serial port interface. Connect the cable to the system board. Install the access panel. Install the server in the rack. 10.
  • Page 135 • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack.

  • Page 136: Hpe Trusted Platform Module 2.0 Gen10 Plus Option

    Route the SID cable through the opening in the front of the server, and then install the SID module. Secure the module using the T-10 screw. 10. Connect the SID module cable to the power switch/SID module connector. 11. Install the fan cage. 12.

  • Page 137: Hpe Trusted Platform Module 2.0 Guidelines

    For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related liabilities.
  • Page 138 2. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website (https:// www.hpe.com/support/hpesc). To update the system ROM, follow the instructions on the website. 3. Power down the server.
  • Page 139 CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board. 2. Install the TPM board: a. Locate the TPM connector on the system board. See the server hood label for the exact location. b.
  • Page 140 5. Proceed to "Preparing the server for operation." Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: • Slide or install the server into the rack. •...
  • Page 141 Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Verify the following: •...
  • Page 142 • If in graphical mode, click Yes. • If in text mode, press the Y key. 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8.

  • Page 143: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all these components are used by all servers: ◦...

  • Page 144: Power Cabling

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Power cabling Use the following tables to find cabling information and diagrams. Table 3: Power cables Cable description Cable part number...

  • Page 145: Cable Routing: Front 8Sff Power Cabling

    Cable routing: Front 8SFF power cabling Cable routing: Front 12LFF power cabling Box 1 Box 2 Cabling...

  • Page 146: Cable Routing: Midplane Power Cabling

    Box 3 Cable routing: Midplane power cabling 8SFF midplane shown Cabling...

  • Page 147: Cable Routing: Front 2Sff Side-By-Side Power Cabling

    Cable routing: Front 2SFF side-by-side power cabling Cable routing: Rear 2SFF power cabling Cabling...

  • Page 148: Cabling Diagrams

    Cabling diagrams Use the following tables to find cabling information and diagrams. Table 4: Cable kits Option kit Cable part number* From 2SFF stacked P22903-001 2SFF box 6 AROC to NVMe adapter 2SFF stacked P22761-001 2SFF stacked Type-a controller 8SFF SAS/SATA 776402-001 Box 1/2 Type-a/p controller...
  • Page 149 Option kit Cable part number* From P14326-001 Type-p controller Box 2 Ports 1-4 P14327-001 Type-p controller Box 1 Ports 1-4 P14328-001 Tertiary type-p Box 1 controller 2SFF stacked P14324-001 Secondary type-p Box 2 controller Ports 1-2 P14325-001 Secondary type-p Box 2 controller Ports 3-4 P14320-001...

  • Page 150: Cable Routing: 2Nvme Box 6 To Aroc Nvme Adpater

    Table 6: Power cables Cable description Cable part number From I/O Wire to Board, FRONT P14312-001 Backplane System board PWR, 1x5 to 2x4, LFF, 240mm P14341-001 Backplane System board PWR, 1x5 to 2x4, LFF, 400mm P14342-001 Backplane System board PWR, 1x5 to 2x4 + x, LFF, 400mm P14343-001 Backplane System board...

  • Page 151: Cable Routing: 6Nvme Box 3 To 3-Port Primary Riser

    Cable routing: 6NVMe box 3 to 3-port primary riser Cable routing: 6NVMe box 3 to 3-port primary riser Cabling...

  • Page 152: Cable Routing: 8Nvme Balanced Box 2 To System Board

    Cable routing: 8NVMe balanced box 2 to system board 8NVMe direct attach Cable routing: 8NVMe P2 box 1 to system board/secondary riser Cabling...

  • Page 153: Cable Routing: 8Nvme P1 Box 3 To System Board/Primary Riser

    Cable routing: 8NVMe P1 box 3 to system board/primary riser Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller 12NVMe P1 Cabling...

  • Page 154: Cable Routing: 12Nvme Bal P2 Box 1+2 To System Board/4-Port Nvme Secondar Riser

    Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser Cabling...

  • Page 155: Cable Routing: 12Nvme Diff P1 Box 1+2 To System Board/4-Port Nvme Secondary Riser

    Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser Cable routing: 24NVMe Balanced Cabling...

  • Page 156: Cable Routing: 24Nvme Differential

    Cable routing: 24NVMe Differential Cable routing: 8NVMe box 3 to 4-port primary riser Cabling...

  • Page 157: Cable Routing: 8Nvme Box 1 To 4-Port Secondary Riser

    Cable routing: 8NVMe box 1 to 4-port secondary riser Cable routing: 8NVMe box 1+2 to type-a controller Cabling...

  • Page 158: Cable Routing: 8Sff Box 2 To Type-A Controller

    Cable routing: 8SFF box 2 to type-a controller Cable routing: 8SFF box 3 to 2-port primary type-p controller Cabling...

  • Page 159: Cable Routing: 8Sff Box 2 To 2-Port Primary Type-P Controller

    Cable routing: 8SFF box 2 to 2-port primary type-p controller Cable routing: 2SFF side-by-side to primary type-p controller Cabling...

  • Page 160: Cable Routing: 8Sff 4-Port Box 1 To 4-Port Secondary Type-P Controller

    Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller Cabling...

  • Page 161: Cable Routing: 8Sff 4-Port Box 3 To 4-Port Primary Type-P Controller

    Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller Cabling...

  • Page 162: Cable Routing: 8Sff Box 1+2+3 To 4-Port Primary Type-P Controller

    Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller 8SFF Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller Cabling...

  • Page 163: Cable Routing: Front I/O Cabling

    Cable routing: Front I/O cabling SFF Universal Media Bay Display Port SFF Universal Media Bay USB to system board Cabling...
  • Page 164 SFF Universal Media Bay optical disk drive SFF/LFF power switch Cabling...
  • Page 165 SFF/LFF Systems Insight Display LFF optical disk drive Cabling...
  • Page 166 LFF display port LFF power switch module Cabling...

  • Page 167: Cable Routing: Serial Port

    Cable routing: Serial port Standard Tertiary riser Cabling...

  • Page 168: Cable Routing: Ocp Nvme Enablement

    Cable routing: OCP NVMe enablement Cabling...

  • Page 169: Software And Configuration Utilities

    Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: •...

  • Page 170: Hpe Ilo 5

    When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.

  • Page 171: Ilo Federation

    Some servers, such as the XL170r, require an adapter to connect a USB to Ethernet adapter to the iLO Service Port. Hewlett Packard Enterprise recommends the HPE Micro USB to USB Adapter (part number 789904-B21). When you use the iLO Service Port:...

  • Page 172: Ilo Restful Api

    HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/ restfulinterface/docs).

  • Page 173: Intelligent Provisioning

    Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise- branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).

  • Page 174: Hpe Message Passing Interface

    MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation. For more information, see the HPE Message Passing Interface documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/ software/mpi).

  • Page 175: Secure Boot

    NOTE: The boot mode you use must match the operating system installation. If not, changing the boot mode can impact the ability of the server to boot to the installed operating system. Prerequisite When booting to UEFI Mode, leave UEFI Optimized Boot enabled. Procedure 1.

  • Page 176: Launching The Embedded Uefi Shell

    • Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 177: Smart Storage Administrator

    For more information on getting started and using HPE InfoSight for servers, go to: https://www.hpe.com/info/ infosight-servers-docs. USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.

  • Page 178: Redundant Rom Support

    Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
  • Page 179 Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.

  • Page 180: Drivers

    Updating the firmware from the UEFI Embedded Shell Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media.

  • Page 181: Software And Firmware

    To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website, and then search for the product name/number. Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version.

  • Page 182: Troubleshooting

    Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website. Troubleshooting...

  • Page 183: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 184 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement...

  • Page 185: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website. Mechanical specifications...

  • Page 186: Power Supply Specifications

    HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply • HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website. HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification...

  • Page 187: Hpe 800 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    Specification Value BTUs per hour 2964 at 200 VAC 2951 at 230 VAC 2936 at 277 VAC 2943 at 380 VDC Power supply output — Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification...

  • Page 188: Hpe 800 W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    Specification Value Rated steady-state power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply...

  • Page 189: Hpe 800 W Flex Slot -48 Vdc Hot-Plug Low Halogen Power Supply

    HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input 18.2 A at -48 VDC input, nominal input 12.0 A at -72 VDC input Rated input power (W) 874 W at -40 VDC input...

  • Page 190: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.

  • Page 191: Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply

    HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Value Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input Maximum Rated Input Wattage Rating 1766 W at -40 VDC input...

  • Page 192: Support And Other Resources

    • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect • Technical support registration number (if applicable) •...

  • Page 193: Remote Support

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...

  • Page 194: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://support.hpe.com/hpesc ) to send any errors, suggestions, or comments.

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