Hewlett Packard Enterprise ProLiant ML350 Gen10 User Manual
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Hewlett Packard Enterprise ProLiant ML350 Gen10 User Manual

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HPE ProLiant ML350 Gen10 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
Part Number: 870691-006
Published: April 2020
Edition: 6

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Summary of Contents for Hewlett Packard Enterprise ProLiant ML350 Gen10

  • Page 1 Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Copyright 2017–2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Contents Component identification....................8 Front panel components......................................8 Serial number/iLO information pull tab............................9 Front panel LEDs and buttons....................................9 Server UID LED......................................10 UID button functionality..................................11 Front panel LED power fault codes..............................11 Rear panel components......................................12 Rear panel LEDs..........................................13 System board components..................................... 15 System maintenance switch descriptions.............................
  • Page 4 Remove the half-height media bay blank...............................48 Remove the PCI blank retainer..................................... 49 Remove the PCI slot blank.......................................49 Remove a PCI board screw......................................50 Install the PCI blank retainer....................................51 Open the CMA cable clamps ....................................52 Install the shipping hardware....................................52 Setup..........................56 Optional service..........................................56 Initial server installation......................................56 HPE Installation Service..................................
  • Page 5 Installing a USB RDX drive..................................110 Optical drive cage option..................................112 Fan cage option.......................................... 115 Fan cage implementation..................................115 Fan population and hot-plug support............................116 Fan mode behavior....................................116 Fan speed........................................117 Installing the fan cage................................... 117 Memory options..........................................120 DIMM population information................................120 DIMM-processor compatibility................................. 121 HPE SmartMemory speed information............................121 Installing a DIMM......................................121 Processor heatsink assembly option................................123...
  • Page 6 Energy pack cabling.........................................173 Storage controller backup power cabling..............................173 Media device cabling....................................... 174 SAS LTO tape drive cabling................................174 USB RDX drive cabling..................................176 SATA optical drive cabling................................. 176 GPU auxiliary power cabling....................................177 Standard power supply cabling (non-hot-plug)............................177 Front I/O module cabling...................................... 177 Software and configuration utilities.................
  • Page 7 HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply............... 204 HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............206 Websites......................... 207 Support and other resources..................208 Accessing Hewlett Packard Enterprise Support............................. 208 ClearCARE technical support....................................208 Accessing updates........................................208 Customer self repair.........................................209 Remote support..........................................209...

  • Page 8: Component Identification

    Component identification This chapter describes the external and internal server features and components. Front panel components Item Description iLO Service Port USB 3.0 ports (2) Box 1 Half-height media bay 1 (for SAS LTO tape drive option or USB RDX drive option) Half-height media bay 2 (for USB RDX drive option) Optical drive bay (for slim-type SATA optical drive option) Serial number/iLO information pull tab...

  • Page 9: Serial Number/Ilo Information Pull Tab

    Item Description Box 2 Box 3 Front bezel lock All three boxes support LFF and SFF drive cage options. This server supports mixed LFF + SFF hot-plug drive configurations. The media drive options are only supported in box 1. In SFF models, box 2 supports the 8 NVMe SSD Express Bay enablement option. Serial number/iLO information pull tab The serial number/iLO information pull tab is double-sided.

  • Page 10: Server Uid Led

    Item Description Status Definition UID button/LED Solid blue Activated Flashing blue • 1 flash per sec = Remote management or firmware upgrade in progress • 4 flashes per sec = iLO manual reboot sequence initiated • 8 flashes per sec = iLO manual reboot sequence in progress Deactivated NIC status LED...

  • Page 11: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.

  • Page 12: Rear Panel Components

    Rear panel components Item Description Standard power supply (non-hot-plug) Flexible Slot power supply 2 (hot-plug) Flexible Slot power supply 1 (hot-plug) PCIe expansion slots 5-8 (bottom to top) Display port VGA port Serial port iLO management port Table Continued Component identification...

  • Page 13: Rear Panel Leds

    Item Description NIC port 2 (1Gb) NIC port 1 (1Gb) NIC port 4 (1Gb) NIC port 3 (1Gb) USB 3.0 ports (2) PCIe expansion slots 1-4 (bottom to top) Padlock eye Kensington security slot The non-hot-plug power supply is only supported in LFF non-hot-plug drive configurations. These NIC ports do not support the 100 Mb/s and 10 Mb/s speeds.
  • Page 14 Item Status Definition Power supply Solid green Normal System is off or power supply has failed. iLO status Solid green Linked to network Flashing green Network active No network activity iLO link Solid green Network link No network link NIC status Solid green Linked to network Flashing green...

  • Page 15: System Board Components

    System board components Item Description Smart Array modular controller connector (AROC) Standard power supply connector Power distribution board connector Energy pack connector microSD card slot System battery Storage controller backup power connectors (2) Slot 8 PCIe3 x8 (8, 4, 1) Slot 7 PCIe3 x16 (16, 8, 4, 1) Slot 6 PCIe3 x8 (8, 4, 1) Slot 5 PCIe3 x16 (16, 8, 4, 1)
  • Page 16 Item Description Fan connector 6 Slot 4 PCIe3 x8 (4, 1) Slot 3 PCIe3 x16 (16, 8, 4, 1) NVMe riser sideband connector for PCIe slot 3 Slot 2 PCIe3 x8 (4, 1) NVMe riser sideband connector for PCIe slot 1 Slot 1 PCIe3 x16 (16, 8, 4, 1) TPM connector Storage controller backup power connectors (2)

  • Page 17: System Maintenance Switch Descriptions

    Item Description Box 1 drive power connector Fan connector 3 Fan connector 2 Fan connector 1 The PCIe3 expansion slots 5–8 are associated with processor 2. The PCIe3 expansion slots 1–4 are associated with processor 1. System maintenance switch descriptions Position Default Function...
  • Page 18 Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB Rank 1R = Single rank 2R = Dual rank 4R = Quad rank 8R = Octal rank Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit Memory generation PC4 = DDR4...

  • Page 19: Pcie Slot Description

    L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). PCIe slot description Component identification...

  • Page 20: Processor, Heatsink, And Socket Components

    Item Description Definition Each PCIe version corresponds to a specific data transfer rate PCI Express version between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. • PCIe 1.x • PCIe 2.x • PCIe 3.x The PCIe technology is under constant development.

  • Page 21: Drive Leds And Buttons

    Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Symbol also on the processor and frame. Drive LEDs and buttons Low-profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a...

  • Page 22: Hot-Plug Drive Led Definitions

    Item Status Definition Flashing green The drive is doing one of the following: • Rebuilding (1 flash per second) • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension •...

  • Page 23: Nvme Ssd Led Definitions

    Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing • Spare part activation Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.

  • Page 24: Nvme Ssd Button Actions

    Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.

  • Page 25: Drive Bay Numbering

    Item Button Action Do Not Remove Press to open the release lever. Power Press to request PCIe ejection. Removal request can be denied by the: • RAID controller (one or more of the logical drives could fail) • Operating system Drive bay numbering Drive bay numbering depends on how the drive backplane is connected.

  • Page 26: Sff Drive Bay Numbering: Smart Array Controller

    SFF drive bay numbering: Smart Array controller Tower orientation Rack orientation Component identification...

  • Page 27: Sff Drive Bay Numbering: Sas Expander

    SFF drive bay numbering: SAS expander Tower orientation Rack orientation Component identification...

  • Page 28: Nvme Drive Bay Numbering

    NVMe drive bay numbering Tower orientation Rack orientation Component identification...

  • Page 29: Lff Drive Bay Numbering: Smart Array Controller

    LFF drive bay numbering: Smart Array controller Tower orientation Rack orientation Fan bay numbering Fans 5 and 6 are preinstalled in the chassis while fans 1–4 are preinstalled in the fan cage option. Component identification...

  • Page 30: Media Device Screws

    Media device screws There are 12 T-15 Torx screws on the server chassis. These screws are provided as spare screws for installing media devices. Expansion board screws There are T-15 Torx screws located on the underside of the PCI blank retainer. These are screws for installing PCIe standup plug-in expansion board options.
  • Page 31 Component identification...

  • Page 32: Operations

    Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review and observe the server warnings and cautions. Power up the server To power up the server, use one of the following methods: •...

  • Page 33: Open The Front Bezel

    Open the front bezel Procedure 1. Unlock the front bezel. 2. Open the front bezel. Operations...

  • Page 34: Remove The Front Bezel

    Remove the front bezel Procedure 1. Unlock the front bezel. 2. Open the front bezel. 3. Release the bezel hinges from the chassis. Install the front bezel Procedure 1. Attach the front bezel hinges to the chassis. 2. Close the front bezel. 3.

  • Page 35: Store The Front Bezel Keys

    Store the front bezel keys Two front bezel keys shipped with the server. You can keep these keys in either of these locations: Procedure • Store the front bezel key inside the front bezel. • Hang the front bezel key from the padlock eye on the rear panel. Operations...

  • Page 36: Position The Tower Server For Hardware Configuration

    Position the tower server for hardware configuration Procedure 1. Rotate the chassis feet inward. 2. Place the server on a flat, level surface with the access panel facing up. Operations...

  • Page 37: Position The Tower Server For Operation

    Position the tower server for operation Procedure 1. Return the server to an upright position. 2. Rotate the chassis feet outward to stabilize the server. Extend the server from the rack Procedure 1. If the rear panel cables are not secured by a cable management arm, do the following: a.
  • Page 38 If you are physically powering down the server, open the front bezel to access the power button. Close the bezel after the server is powered down. b. Disconnect all peripheral cables from the server. c. Disconnect each power cord from the server. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
  • Page 39 b. Tighten the server tray thumbscrews. 4. If the rear panel cables were disconnected because a cable management arm is not in use, do the following: a. Connect each power cord to the server. b. Connect all peripheral cables to the server. c.

  • Page 40: Remove The Server From The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 41: Slide The Server Into The Rack

    6. Remove the chassis rear bracket screws. 7. Remove the server from the tray. 8. Place the server on a flat, level surface with access panel facing up. Slide the server into the rack Procedure 1. Press and hold the blue release latches on both rails, and then slide the server tray back into the rack. Operations...

  • Page 42: Remove The Access Panel

    2. Tighten the server tray thumbscrews. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
  • Page 43 Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Remove the front bezel. 2. Power down the server. 3. If you are removing the access panel as part of a non-hot-plug installation or maintenance procedure, remove all power from the server: a.

  • Page 44: Install The Access Panel

    Install the access panel Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. With the access panel latch open, insert the guide pin on the chassis through the hole on the latch. 2.

  • Page 45: Install The Air Baffle

    5. Do one of the following: Server in tower mode: Position the tower server for hardware configuration. • Server in rack mode: Extend the server from the rack. • 6. Remove the access panel. 7. While pressing the blue air baffle latches, lift up the baffle from the chassis. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 46: Remove The Fan Cage

    2. Press down the air baffle and make sure that the tabs on the blue latches are engaged in their chassis slots. 3. Install the access panel. 4. Perform the post-installation/maintenance steps required by the procedure that required the removal of the air baffle. Remove the fan cage Procedure 1.

  • Page 47: Install The Fan Cage

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration. •...

  • Page 48: Remove The Half-Height Media Bay Blank

    3. Install the fan cage: a. Align the fan cage with its chassis brackets. b. Close the latches until they click into place. 4. Perform the post-installation/maintenance steps required by the procedure that required the removal of the fan cage. Remove the half-height media bay blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 49: Remove The Pci Blank Retainer

    Retain the blank for future use. Remove the PCI blank retainer Procedure 1. Perform the pre-installation steps required by the standup plug-in board installation. 2. Remove the PCI blank retainer: a. Loosen the retainer thumbscrew. b. Slide the retainer up, then remove it from the chassis. Remove the PCI slot blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.

  • Page 50: Remove A Pci Board Screw

    Procedure 1. Remove the PCI blank retainer. 2. Identify the expansion slot compatible with the option. 3. Pull up the blank opposite the selected expansion slot. Remove a PCI board screw Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure If the standup plug-in board option kit does not include a screw for installation, remove one of the preinstalled T-15 Torx screws underneath the PCI blank retainer deck.

  • Page 51: Install The Pci Blank Retainer

    Install the PCI blank retainer Procedure 1. Install the PCI blank retainer: a. Insert the tabs on the top edge of the retainer into the corresponding slots on the chassis. b. Slide down the retainer until the horizontal part is flushed against the top side of the slot blanks. 2.

  • Page 52: Open The Cma Cable Clamps

    3. Perform the post-installation steps required by the standup plug-in board installation/removal. Open the CMA cable clamps Procedure To secure or release the rear panel cables from the CMA, open the cable clamps. Install the shipping hardware If you intend to transport or ship a rack-mounted server to a new location, make sure that the shipping hardware is installed.
  • Page 53 • Shipping hardware from the tower-to-rack conversion kit: ◦ Shipping brackets (2) ◦ Shipping bracket screws (4) ◦ M5 square-hole cage nuts (4) ◦ Rear shipping screws (2) • Cage nut insertion tool • T-25 Torx screwdriver • Phillips No. 2 screwdriver Procedure Open the front bezel.
  • Page 54 If you are installing the server in a square-hole rack, install the cage nuts. When installed, the flanges on the cage nut should face the outside of the rack: a. Hook the bottom flange of the cage nut in the rack hole. b.
  • Page 55 10. Secure the rear end of rack rails to the rack columns with the rear shipping screws. Operations...

  • Page 56: Setup

    Setup Optional service Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 57: Setting Up The Server

    Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist. For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett Packard Enterprise website: https://www.hpe.com/support/installation-service Setting up the server...
  • Page 58 • Server • Chassis feet (4) • Power cord • Rack-mounting hardware (optional) • Documentation The server does not ship with OS media. All system software and firmware is preloaded on the server. Install the hardware options 2. (Optional) Install hardware options. For installation instructions, see Hardware options installation. Orient the server and connect the peripherals 3.
  • Page 59 Controller, configure the drives using UEFI System Utilities (F9). If the drives are not configured, the OS will not detect the drives during installation. For more information, see HPE Smart Array P824i-p MR Gen10 User Guide at the Hewlett Packard Enterprise website https://www.hpe.com/info/P824i-p- docs.

  • Page 60: Operational Requirements

    Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door.

  • Page 61: Temperature Requirements

    The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation. CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door insert (PN 327281- B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow and cooling.

  • Page 62: Rack Warnings And Cautions

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 63: Server Warnings And Cautions

    CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure.

  • Page 64: Electrostatic Discharge

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 65: Removing The Shipping Brackets

    WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 2. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock or damage to the equipment: •...

  • Page 66: Post Screen Options

    Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.

  • Page 67: Hardware Options Installation

    Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant ML350 Gen10 Server website at: https://www.hpe.com/servers/ml350-gen10 To view the warranty for your server and supported options, see Warranty information.

  • Page 68: Installing An Lff Non-Hot-Plug Drive

    For drive numbering, see Drive bay numbering. • The NVMe SSD is a PCIe bus device. Devices attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use.
  • Page 69 10. Remove the spare screws from the drive cage. 11. Install the drive. 12. Install the drive cage. 13. Observe the guidelines for managing cables. 14. Connect the drive SATA-power split cable to the drives and system board. 15. If the fan cage was removed, do the following: a.

  • Page 70: Installing An Lff Hot-Plug Drive

    22. Power up the server. 23. Install the front bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 71: Installing An Sff Hot-Plug Drive

    5. Determine the status of the drive from the drive LED definitions. 6. Close the front bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an SFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 72: Installing An Nvme Ssd

    5. Determine the status of the drive from the drive LED definitions. 6. Close the front bezel. The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an NVMe SSD CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 73 Make sure that the fan cage is installed. • Make sure that the NVMe SSD Express Bay cage is installed. • • Make sure that the NVMe SSD option is available. Procedure 1. Open the front bezel. 2. If installing drives in bay 2-8, remove the drive blank. 3.

  • Page 74: Power Supply Options

    Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/ poweradvisor/online). Power supply warnings and cautions WARNING: To reduce the risk of electric shock or damage to the equipment: •...
  • Page 75 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. If you are installing a power supply in the power supply bay 2, remove the power supply blank. 2.

  • Page 76: Install A Dc Power Supply

    6. Make sure that the power supply LED is green. Install a DC power supply The following input power cord option might be purchased from an authorized Hewlett Packard Enterprise reseller: J6X43A—HPE 12 AWG 48 V DC 3.0 m Power Cord If you are not using an input power cord option, the power supply cabling should be made in consultation with a licensed electrician and be compliant with local code.
  • Page 77 CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
  • Page 78 Crimp the ring tongue to the ground cable from the -48 V DC power source. Remove the terminal block connector. Hardware options installation...
  • Page 79 Loosen the screws on the terminal block connector. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. The ground wire must be connected before the -48 V wire and the return wire.
  • Page 80 Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb- in) of torque. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. Hardware options installation...
  • Page 81 Install the terminal block connector in the power supply. 10. Secure the power cord, wires, and cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

  • Page 82: Tower-To-Rack Conversion Kit

    11. Slide the power supply into the bay until it clicks into place. 12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the -48 V DC power source or PDU. 13.

  • Page 83: Installing The Tower-To-Rack Conversion Kit

    ◦ Shipping brackets (2) ◦ Shipping bracket screws (4) ◦ M5 square-hole cage nuts (4) ◦ Rear shipping screws (2) Installing the tower-to-rack conversion kit In this procedure, left and right terminology is from the perspective of a user facing the front of the rack. Procedure 1.

  • Page 84: Install The Rack Rails And Server Tray

    Install the rack rails and server tray These rack rails can be installed in both round- or square-hole racks. Prerequisites Before you perform this procedure, make sure that you have the following items available: • Left and right rack rail assemblies – These rails occupy 1U position on the rack. •...
  • Page 85 c. Repeat steps a–b on the other rail assembly. 2. Install the sliding rails on the server tray: a. Align the notches on the rail with the pins on the side. b. Slide the rail towards the rear of the tray to lock it into place. c.
  • Page 86 4. Fasten the mounting rails to the rack columns: a. Retract and hold the rear retention bracket. b. Insert the pegs on the mounting flange into the rack holes. c. Release the rear retention bracket. d. Retract and hold the front retention bracket. e.

  • Page 87: Install The Server Into The Rack

    g. Repeat steps a-f to fasten the other mounting rail. h. Make sure that both rails are mounted at the same vertical position on both sides of the rack. 5. Slide the server tray into the rack. The rails will click and lock into place when the tray is properly engaged. Install the server into the rack Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
  • Page 88 2. Place the server on the tray. The rear panel of the server should be flushed against the rear bracket on the tray 3. Install the chassis rear bracket screws. Hardware options installation...

  • Page 89: Install The Cable Management Arm

    4. Press and hold the blue rail-release tabs, and then slide the tray back into the rack. Install the cable management arm The cable management arm allows the server to be fully extended from the rack without the need to power off the system or disconnect any rear panel cables.
  • Page 90 a. Fasten the inner retention connector to left sliding rail hook. b. Fasten the outer retention connector to left mounting rail hook. c. Fasten the hinged connector to right mounting rail hook. Open the cable clamps. Route the rear panel cables and power cords though the CMA, and then close the cable clamps. Employ industry best practices in routing and managing these rear panel cables and power cords.
  • Page 91 Verify the operation of the rack rails and the CMA: Two people might be needed for this procedure: one to slide the server tray in and out of the rack, and the other to observe the cables and CMA. a. Fully extend the server tray out of the rack. b.

  • Page 92: Drive Cage Options

    Do one of the following: If the purpose of the conversion kit installation is to switch the server to rack mode operation, power up the • server. • If the purpose of the conversion kit installation is to ship a rack-mounted server, install the shipping hardware Connect each power cord to the power source.
  • Page 93 Kit contents • 4 LFF non-hot-plug drive cage • SATA-power split cable • T-15 screws (20) – There are four loose screws in the kit, plus 16 screws preinstalled on top of the drive cage. Installing the 4 LFF non-hot-plug drive cage Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
  • Page 94 Retain the blanks for future use. If the drive cage is to be installed in box 2 or 3, remove the drive cage blank. Retain the blank for future use. 10. Install the LFF non-hot-plug drives. 11. Install the drive cage. Hardware options installation...

  • Page 95: Lff Hot-Plug Drive Cage Option

    12. Observe the guidelines for managing cables. 13. Connect the drive SATA-power split cable to the drives and system board. 14. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs.
  • Page 96 • Can be installed in boxes 1–3 • Can be installed together with the 8 SFF hot-plug drive cage option • Supports SATA or SAS drives depending on the storage controller used Kit contents • 4 LFF hot-plug drive cage •...
  • Page 97 Retain the blanks for future use. If the drive cage is to be installed in box 2 or 3, remove the drive cage blank. Retain the blank for future use. 10. Install the drive cage. Hardware options installation...
  • Page 98 11. Observe the guidelines for managing cables. 12. Connect the drive cables: Storage controller cable • Drive power cable • 13. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs.

  • Page 99: Sff Hot-Plug Drive Cage Option

    8 SFF hot-plug drive cage option The server supports the 8 SFF hot-plug drive cage option. This option: • Can be installed in boxes 1–3. • Can be installed together with the 4 LFF hot-plug or 8 NVMe SSD Express Bay drive cage options. •...
  • Page 100 Do one of the following: If the drive cage is to be installed in box 1, remove the media bay blanks. Retain the blanks for future use. If the drive cage is to be installed in box 2 or 3, remove the drive cage blank. Retain the blank for future use.
  • Page 101 11. Observe the guidelines for managing cables. 12. Connect the drive cables: Storage controller cable • Drive power cable • 13. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs.

  • Page 102: Nvme Ssd Express Bay Enablement Option

    8 NVMe SSD Express Bay enablement option The server supports the 8 NVMe SSD Express Bay enablement option. This option can only be installed in box 2 of an SFF hot-plug drive configuration. NVMe SSDs are directly attached to the PCIe interface and do not have a dedicated hardware RAID engine similar to SAS controllers.
  • Page 103 Remove the air baffle. If installed, remove the fan cage. Remove the drive cage blank from box 2. Retain the blank for future use. 10. Install the drive cage in box 2. 11. Remove the PCI blank retainer. 12. Remove the PCI slot blanks opposite slots 1 and 3. 13.
  • Page 104 16. Install the NVMe riser boards in slots 1 and 3. 17. Make sure that the boards are firmly seated in the slots. 18. Install the PCI blank retainer. 19. Connect the drive cables: NVMe SSD data cables • Drive power cable •...

  • Page 105: Media Device Options

    21. Install the air baffle. 22. Install the access panel. 23. Do one of the following: • Server in tower mode: Position the tower server for operation. • Server in rack mode: Slide the server into the rack. 24. Connect all peripheral cables to the server. 25.
  • Page 106 Procedure Remove the front bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: •...
  • Page 107 12. Connect the LTO/RDX power extension Y-cable to the LTO tape drive SAS-power Y-cable. 13. Observe the guidelines for managing cables. 14. Connect the LTO tape drive cables: a. Connect the common end of the SAS-power Y-cable to the LTO tape drive. b.
  • Page 108 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 16. If the fan cage was removed, do the following: a. While pressing the release latch, pull up the fan 1 out of the bay. b.
  • Page 109 23. Power up the server. 24. Install the front bezel. 25. Perform the verification and configuration procedures required by the drive option. For more information, see the drive user guide from the Storage section of the Hewlett Packard Enterprise Information Library. Hardware options installation...

  • Page 110: Installing A Usb Rdx Drive

    The installation is complete. Installing a USB RDX drive The half‑height media bays 1 and 2 support the installation of a USB RDX drive option. Prerequisites Before you perform this procedure: • In a server that has the maximum number of drives installed in box 2 and box 3, and the LTO tape drive is present in the half-height media bay 1, make sure that the fan cage is installed.
  • Page 111 Connect the USB cable to the RDX drive and to an internal USB port. For optimum performance, Hewlett Packard Enterprise recommends connecting the RDX+ drive to the internal USB 3.0, not 2.0 port. The drive is backward compatible with USB 2.0, but the performance will be degraded.

  • Page 112: Optical Drive Cage Option

    22. Install the front bezel. 23. Perform the verification and configuration procedures required by the drive option. For more information, see the drive user guide from the Storage section of the Hewlett Packard Enterprise Information Library. The installation is complete.
  • Page 113 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration. •...
  • Page 114 12. Observe the guidelines for managing cables. 13. Connect the SATA-power cable to the optical drive. 14. Slide the optical drive assembly with the SATA-power cable into the optical drive bay until it clicks into place. Hardware options installation...

  • Page 115: Fan Cage Option

    15. Connect the optical drive power-SATA cable to the system board. 16. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs.

  • Page 116: Fan Population And Hot-Plug Support

    • ASHRAE A3 and A4 compliant configurations For more information, see the Hewlett Packard Enterprise website. Fan population and hot-plug support The number of fans installed in the server determines fan redundancy. When redundant fan mode is enabled, hot-plug fan operation is supported.

  • Page 117: Fan Speed

    This change is indicated by the Health LED flashing amber. The system continues to operate normally in this mode. ◦ A second fan failure or a missing fan causes the operating system to orderly shut down. Fan speed The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server.
  • Page 118 a. While pressing the release latch, pull up the fan 1 out of the bay. b. Install the fan blank in bay 1. c. Make sure that the blank is firmly seated in the bay. Hardware options installation...
  • Page 119 Note the orientation markers on the fan cage brackets: L for left and R for right. In this procedure, left and right terminology is from the perspective of a user facing the front panel. 10. Install the fan cage brackets: a.

  • Page 120: Memory Options

    DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type. DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-population-rules). Hardware options installation...

  • Page 121: Dimm-Processor Compatibility

    Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the server. HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). Installing a DIMM Procedure Remove the front bezel.
  • Page 122 11. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs. This is done to prevent system damage due to cables being inadvertently caught under the fan cage.

  • Page 123: Processor Heatsink Assembly Option

    1. Review the HPE Server Performance Management and Tuning Guide for Intelligent System Tuning support on the Hewlett Packard Enterprise website. 2. See the product QuickSpecs on the Hewlett Packard Enterprise website to identify processor models with specific system operating temperature requirement.
  • Page 124 ◦ Processor heatsink assembly option ◦ T-30 Torx screwdriver Procedure Remove the front bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: Server in tower mode: Position the tower server for hardware configuration.
  • Page 125 A standard heatsink is shown, your heatsink might look different. CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c. Using a T-30 Torx screwdriver, tighten the nuts until they stop. 12.

  • Page 126: Storage Controller Options

    The PCIe3 expansion slots 2 and 4 have a ×4 link width. To take advantage of the full features of a ×8 or ×16 expansion boards, Hewlett Packard Enterprise recommends installing these boards in a ×8 or ×16 expansion slot as well.
  • Page 127 • Smart Array standup controller option kit This kit includes the: ◦ Smart Array storage controller ◦ Controller backup power cable • Compatible controller cable option • If you are installing a Smart Array P-class 800 series Gen10 controller, make sure that the fan cage is installed. If you are installing a Smart Array P-class Gen10 controller, an energy pack option is required.
  • Page 128 If installed, remove the fan cage. Remove the PCI blank retainer. 10. Identify the expansion slot compatible with the option. 11. Remove the PCI slot blank. 12. If the storage controller option does not include a screw for installation, remove one of the preinstalled PCI board screw.

  • Page 129: Modular Smart Array Controller Option (Type-A, Aroc)

    Server in tower mode: Position the tower server for operation. • Server in rack mode: Slide the server into the rack. • 23. Connect all peripheral cables to the server. 24. Connect each power cord to the server. 25. Connect each power cord to the power source. 26.
  • Page 130 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration. •...
  • Page 131 13. If the fan cage was removed, do the following: a. Make sure that all the system cables that are routed through the front cable channel are properly secured in the metal cable tabs. This is done to prevent system damage due to cables being inadvertently caught under the fan cage.

  • Page 132: Configuring An Hpe Smart Array Gen10 Controller

    Configuring an HPE Smart Array Gen10 controller Procedure 1. Power up the server. 2. If you are running the server in UEFI Boot Mode, select the boot options. 3. Update the drive firmware if it is not the latest revision. 4.

  • Page 133: Energy Pack Options

    Energy pack options Hewlett Packard Enterprise offers two centralized backup power source options to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage. HPE Smart Storage Battery •...

  • Page 134: Installing An Energy Pack

    The capacitor pack is fully charged after the system boots. Minimum firmware versions Product Minimum firmware version 2.00 HPE ProLiant ML350 Gen10 Server system ROM HPE Smart Array SR controllers 1.90 HPE Smart Array MR controllers 24.23.0-0041 Installing an energy pack...
  • Page 135 While carefully holding the snap-in latch in the open position, slide the energy pack holder up to disengage it from the chassis. Install the energy pack into the holder: a. Route the energy pack cable through the holder cutout marked with a down arrow. b.

  • Page 136: Expansion Board Options

    The PCIe3 expansion slots 2 and 4 have a ×4 link width. To take advantage of the full features of a ×8 or ×16 expansion boards, Hewlett Packard Enterprise recommends installing these boards in a ×8 or ×16 expansion slot as well.

  • Page 137: Expansion Board Thermal Requirement

    Accelerator options This server supports various accelerator options to meet your computational and graphics workload requirements. For a list of supported accelerator models, see the server QuickSpecs on the Hewlett Packard Enterprise website (https:// www.hpe.com/servers/ml350-gen10). • PCIe workload accelerators – These options are PCIe card‑based, direct‑attach solutions that use solid‑state storage technology directly on the PCI bus to boost I/O performance and reduce latency to scale in line with your processing requirements.

  • Page 138: Installing An Expansion Board

    This high-speed fan operation leads to a sound pressure level of between 75 dB(A) to 80 dB(A). Hewlett Packard Enterprise does not recommend operating the server under this passive cooling condition in or near a site where there is a reasonable expectation for a quiet environment.
  • Page 139 Disconnect all peripheral cables from the server. Do one of the following: Server in tower mode: Position the tower server for hardware configuration. • • Server in rack mode: Extend the server from the rack. Remove the access panel. Remove the air baffle. Optional: If installed, remove the fan cage.
  • Page 140 15. Make sure that the board is firmly seated in the slot. 16. Observe the guidelines for managing cables. 17. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 18.

  • Page 141: Hpe 12G Sas Expander Card Option

    The installation is complete. HPE 12G SAS expander card option The HPE 12G SAS Expander Card connects to a Smart Array E-class and P-class Gen10 controllers. In this server, this expander card supports the 24 SFF hot-plug drive configuration. Kit contents •...

  • Page 142: Installing The Sas Expander Card

    Before you perform this procedure: • Make sure that you have the latest firmware for the controllers and the expander card. To download the latest firmware, see the Hewlett Packard Enterprise website. • Note the port numbering on the: ◦...
  • Page 143 If installed, remove the fan cage. Remove the PCI blank retainer. 10. Remove the blanks opposite the processor 1 PCIe3 expansion slots where the expander card and the standup storage controller board will be installed. In this server, the expander card is supported in the PCIe3 expansion slots 2 and 4. 11.

  • Page 144: M.2 Sata Ssd Enablement Option

    • 876482-001 Mini-SAS X-cable = Drive box backplane 1 • 876483-001 Mini-SAS X-cable = Drive box backplane 2 • 876484-001 Mini-SAS X-cable = Drive box backplane 3 To view the cable routing, see SAS expander card with modular controller cabling. 18.

  • Page 145: Installing An M.2 Sata Ssd

    Installing an M.2 SATA SSD Prerequisites Before you perform this procedure: Make sure that the fan cage is installed. • • Make sure you have the following items available: ◦ M.2 SSD enablement option ◦ M.2 SSD ◦ T-15 Torx screwdriver ◦...
  • Page 146 d. If you are installing a second SSD, repeat steps a–c. 12. Install the M.2 SSD enablement board. 13. Make sure that the board is firmly seated in the slot. 14. Install the PCI blank retainer. 15. Observe the guidelines for managing cables. 16.

  • Page 147: Redundant Power Supply Enablement Option

    21. Connect each power cord to the server. 22. Connect each power cord to the power source. 23. Power up the server. 24. Install the front bezel. The installation is complete. To configure the M.2 SATA SSDs, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website.
  • Page 148 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Server in tower mode: Position the tower server for hardware configuration. Server in rack mode: Extend the server from the rack.
  • Page 149 11. Disconnect the non-hot-plug power supply cable. 12. Remove the non-hot-plug power supply. Hardware options installation...
  • Page 150 13. Install the RPS enablement option. Install the RPS enablement option Prerequisites Before you perform this procedure, make sure that you have the following items available: • Redundant power supply enablement option • T-10 Torx screwdriver Procedure Install the redundant power supply cage: a.
  • Page 151 If only one power supply is going to be installed in the redundant power supply cage, make sure that the blank in the power supply bay 2 is firmly secured. Install the power distribution board: a. Align the notches on the board with the pins on the chassis. b.

  • Page 152: Internal Usb Device Options

    a. Insert the holder tabs into their corresponding chassis slots, and then slide the holder down. b. If the energy pack cable was disconnected, connect it back. Install the air baffle. Install the access panel. Do one of the following: Server in tower mode: Position the tower server for operation.

  • Page 153: Installing An Internal Usb Device

    Installing an internal USB device Procedure Remove the front bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: Server in tower mode: Position the tower server for hardware configuration.

  • Page 154: Hpe Trusted Platform Module 2.0 Gen10 Option

    For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related liabilities.

  • Page 155: Installing And Enabling The Hpe Tpm 2.0 Gen10 Option

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
  • Page 156 Server in tower mode: Position the tower server for hardware configuration. • Server in rack mode: Extend the server from the rack. • 6. Remove the access panel. 7. Remove the air baffle. 8. Remove any options installed in the PCIe3 expansion slots 1–4. 9.
  • Page 157 4. Proceed to Preparing the server for operation. Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the air baffle. 3. Install the access panel. 4. Do one of the following: •...
  • Page 158 Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Verify the following: •...
  • Page 159 If in graphical mode, click Yes. • If in text mode, press the Y key. • 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input. During this reboot, the TPM setting becomes effective. 8.

  • Page 160: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 161: Internal Cabling Management

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Internal cabling management Item Description Front I/O cable assembly channel Front cable channel with metal tabs Cable clips Alignment posts...

  • Page 162: Storage Cabling

    Storage cabling Storage controller cables LFF non-hot-plug drive embedded controller cables For controller cabling diagrams, see the LFF non-hot-plug drive onboard SATA port cabling . Cable location Cable part number From box # To port # Default in the server chassis 876493-002 Box 3 Onboard SATA port 1 Included in the non-hot-plug...

  • Page 163: Lff Non-Hot-Plug Drive Onboard Sata Port Cabling

    Controller type Cable kit part Cable part From box # To port # number number P00614-B21 P00511-001 • P1 slot installation: • P1 slot installation: Box 1 Controller ports 1 and 2 • P2 slot installation: Box 3 • P2 slot installation: Controller ports 5 and 6 P00509-001...

  • Page 164: Lff Hot-Plug Drive Controller Cabling

    Cable color Description Gold Box 1 SATA-power split cable to the onboard SATA port 3 Blue Box 2 SATA-power split cable to the onboard SATA port 2 Orange Box 3 SATA-power split cable to the onboard SATA port 1 LFF hot-plug drive controller cabling LFF hot-plug drive onboard SATA port cabling Cable color Description...
  • Page 165 LFF hot-plug drive standup controller cabling (SAS/SATA) Slot 1 standup controller + onboard SATA port 1 cabling Cable color Description Gold Box 1 Mini-SAS X-cable to the standup controller port 2 Blue Box 2 Mini-SAS X-cable to the standup controller port 1 Orange Box 3 Mini-SAS cable to the onboard SATA port 1 Slots 1 and 3 standup controller cabling...
  • Page 166 LFF hot-plug drive modular controller cabling (SAS/SATA) Modular controller + onboard SATA port 1 cabling Cable color Description Gold Box 1 Mini-SAS cable to the modular controller port 2 Blue Box 2 Mini-SAS cable to the modular controller port 1 Orange Box 3 Mini-SAS cable to the onboard SATA port 1 Modular controller cabling...

  • Page 167: Sff Hot-Plug Drive Controller Cabling

    Cable color Description Gold Box 1 Mini-SAS cable to the modular controller port 3 Blue Box 2 Mini-SAS cable to the modular controller port 2 Orange Box 3 Mini-SAS cable to the modular controller port 1 SFF hot-plug drive controller cabling SFF hot-plug drive single standup controller cabling (SAS/SATA) SFF hot-plug drive single standup controller cabling for P1 installation (SAS/SATA) Cable color...
  • Page 168 SFF hot-plug drive single standup controller cabling for P2 installation (SAS/SATA) Cable color Description Gold Box 1 Mini-SAS X-cable to standup controller ports 1 and 2 Blue Box 2 Mini-SAS X-cable to standup controller ports 3 and 4 Orange Box 3 Mini-SAS X-cable to standup controller ports 5 and 6 SFF hot-plug drive multiple standup controller cabling (SAS/SATA) Cable color Description...
  • Page 169 SFF hot-plug drive modular controller cabling (SAS/SATA) Modular controller + onboard SATA ports 1 and 2 cabling Cable color Description Gold Box 1 Mini-SAS X-cable to the modular controller ports 3 and 4 Blue Box 2 Mini-SAS X-cable to the modular controller ports 1 and 2 Orange Box 3 Mini-SAS X-cable to the onboard SATA ports 1 and 2 Modular controller cabling...
  • Page 170 SFF hot-plug drive SAS expander cabling (SAS/SATA) SAS expander card with standup controller cabling Cable color Description Gold Box 1 Mini-SAS X-cable to the expander ports 7 and 8 Blue Box 2 Mini-SAS X-cable to the expander ports 5 and 6 Orange Box 3 Mini-SAS X-cable to the expander ports 3 and 4 Pink...

  • Page 171: Nvme Ssd Data Cabling

    Cable color Description Pink Modular controller Mini-SAS X-cable to expander ports 1 and 2 Gold Box 1 Mini-SAS X-cable to the expander ports 7 and 8 Blue Box 2 Mini-SAS X-cable to the expander ports 5 and 6 Orange Box 3 Mini-SAS X-cable to the expander ports 3 and 4 NVMe SSD data cabling Cable color Description...

  • Page 172: Drive Power Cabling

    Cable color Desription Orange M.2 SSD port 1 SATA cable to onboard SATA port 4 Blue M.2 SSD port 2 SATA cable to onboard SATA port 5 Drive power cabling Cable color Description Orange Box 1 drive power connector cable Blue Box 2 drive power connector cable Gold...

  • Page 173: Energy Pack Cabling

    Energy pack cabling Storage controller backup power cabling The storage controller backup power connector in your controller might be in a different location from what is shown in the following illustrations. For more information on the location of the backup power connector in your controller, see the controller user guide from the information library: https://www.hpe.com/info/smartstorage-docs Smart Array P-class storage controllers in slots 1 and 3...

  • Page 174: Media Device Cabling

    Smart Array P-class storage controllers in slots 5 and 7 Cable color Description Blue Slot 7 storage controller backup power cable Orange Slot 5 storage controller backup power cable Media device cabling SAS LTO tape drive cabling LTO tape drive cabling with the standup controller in slot 3 Cabling...
  • Page 175 Cable color Description Gold Power connector of the LTO tape drive power-SAS Y-cable to the LTO/RDX power Y- cable Blue LTO/RDX power Y-cable to the drive box 1 power connector Orange SAS connector of the LTO tape drive power-SAS Y-cable to the slot 3 standup controller LTO tape drive cabling with the standup controller in slot 5 Cable color Description...

  • Page 176: Usb Rdx Drive Cabling

    USB RDX drive cabling Cable color Description Blue LTO/RDX power Y-cable to the drive box 1 power connector Orange RDX USB cable to the internal USB port 3.0 SATA optical drive cabling Optical drive SATA cable to onboard SATA port 5 Cabling...

  • Page 177: Gpu Auxiliary Power Cabling

    GPU auxiliary power cabling Cable color Description Orange Processor 1 GPU auxiliary power cable to PDB Blue Processor 2 GPU auxiliary power cable to PDB Standard power supply cabling (non-hot-plug) Front I/O module cabling The front I/O module cable is routed underneath the cable channel on top of the drive boxes. Cabling...
  • Page 178 Cable color Description Blue Front I/O cable Orange Front USB cable Cabling...

  • Page 179: Software And Configuration Utilities

    Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: •...

  • Page 180: Active Health System

    When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy.

  • Page 181: Hpe Ilo 5

    (Standard) comes preconfigured on Hewlett Packard Enterprise servers without an additional cost or license. Features that enhance server administrator productivity and additional new security features are licensed. For more information, see the iLO licensing guide at the following website: https://www.hpe.com/support/ilo-docs.

  • Page 182: Ilo Restful Api

    HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server. To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/ restfulinterface/docs).

  • Page 183: Integrated Management Log

    NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise- branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).

  • Page 184: Management Security

    Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber attacks. For more information, see the HPE Gen10 and Gen10 Plus Security Reference Guide on the Hewlett Packard Enterprise Information Library at https:// www.hpe.com/support/gen10-security-ref-en.

  • Page 185: Uefi System Utilities

    UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options. • Enabling and disabling system features. • Displaying system information.

  • Page 186: Secure Boot

    • Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 187: Hpe Smart Storage Administrator

    This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system. For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. HPE MR Storage Administrator HPE MR Storage Administrator is a web-based application that enables you to monitor, configure, maintain, and troubleshoot the HPE Smart Array MR controller.

  • Page 188: Hpe Infosight For Servers

    For more information about StorCLI, see StorCLI User Guide on the Hewlett Packard Enterprise website https:// www.hpe.com/info/P824i-pdocs. USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. Software and configuration utilities...

  • Page 189: External Usb Functionality

    External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
  • Page 190 SUM identifies associated nodes you can update at the same time to avoid interdependency issues. Key features of SUM include: • Discovery engine that finds installed versions of hardware, firmware, and software on nodes. • SUM deploys updates in the correct order and ensures that all dependencies are met before deploying an update. •...
  • Page 191 Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server. 4. Launch the System Utilities, and select Embedded Applications > Firmware Update.

  • Page 192: Drivers

    Download Smart Update Manager for Linux • Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website, and then search for the product name/number. Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version.

  • Page 193: Proactive Notifications

    Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: • Hardware, firmware, and software changes • Bulletins • Patches • Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website.

  • Page 194: Troubleshooting

    Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise Information Library: For Gen10 servers, see https://www.hpe.com/info/gen10-troubleshooting. •...

  • Page 195: System Battery Replacement

    System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...

  • Page 196: Replace The System Battery

    Server in tower mode: Position the tower server for operation. • Server in rack mode: Slide the server into the rack. • 12. Connect all peripheral cables to the server. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.

  • Page 197: Safety, Warranty, And Regulatory Information

    Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...

  • Page 198: Turkey Rohs Material Content Declaration

    ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com. Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration...

  • Page 199: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3050 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website. Mechanical specifications...

  • Page 200: Power Supply Specifications

    HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply • HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website. HPE 500W Low Halogen Non-hot-plug Power Supply Specification...

  • Page 201: Hpe 500W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    Specification Value Rated input current 5.8 A at 100 VAC 2.3 A at 240 VAC 2.7 A at 240 VDC for China only Maximum rated input power 578 W at 100 VAC 557 W at 240 VAC BTUs per hour 1953 at 100 VAC 1882 at 240 VAC Power supply output...

  • Page 202: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    Specification Value BTUs per hour 1902 at 100 VAC 1840 at 200 VAC 1832 at 240 VDC for China only Power supply output — Rated steady-state power 500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only Maximum peak power 500 W at 100 VAC to 127 VAC input...

  • Page 203: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    Specification Value Power supply output — Rated steady-state power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply...

  • Page 204: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply

    HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC 2.3 A at 380 VDC Maximum rated input power...
  • Page 205 Specification Value Rated input power (W) 874 W at -40 VDC input 865 W at -48 VDC input, nominal input 854 W at -72 VDC input Rated input power (BTUs per hour) 2983 at -40 VDC input 2951 at -48 VDC input, nominal input 2912 at -72 VDC input Power supply output —...

  • Page 206: Hpe 1600W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.7 A at 200 VAC 7.2 A at 240 VAC Maximum rated input power 1734 W at 200 VAC...

  • Page 207: Websites

    Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites HPE ProLiant ML350 Gen10 Server product page https://www.hpe.com/servers/ml350-gen10 HPE ProLiant ML350 Gen10 Server support page https://www.hpe.com/support/ml350gen10 HPE ProLiant ML350 Gen10 Server user documents https://www.hpe.com/info/ml350gen10-docs...

  • Page 208: Support And Other Resources

    Third-party products or components ClearCARE technical support Support for ClearOS and ClearVM is not provided by Hewlett Packard Enterprise. Support for ClearOS and ClearVM is purchased and delivered by ClearCenter. You can purchase single support incidents by submitting a support ticket to ClearCenter, or you can purchase a Bronze, Silver, Gold, or Platinum ClearCARE subscription.

  • Page 209: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR.

  • Page 210: Documentation Feedback

    Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

  • Page 211: Acronyms And Abbreviations

    Acronyms and abbreviations 3DS TSV three-dimensional stacked through-silicon via (integrated circuit packaging technology) AHCI advanced host controller interface Active Health System AHSV Active Health System Viewer application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers column address strobe cable management arm Canadian Standards Association customer self repair...
  • Page 212 International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization iSUT Integrated Smart Update Tools keyboard, video and mouse large form factor LRDIMM load reduced dual in-line memory module linear tape-open nonmaskable interrupt NVMe nonvolatile memory express printed circuit assembly PCIe Peripheral Component Interconnect Express power distribution board...
  • Page 213 RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework) REST representational state transfer RoHS Restriction of Hazardous Substances redundant power supply serial attached SCSI SATA serial ATA secure digital small form factor small and medium business...
  • Page 214 UDIMM unbuffered dual in-line memory module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power supply Acronyms and abbreviations...

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