Page 1 HPE ProLiant DL380 Gen10 Plus Server Maintenance and Service Guide HPE ProLiant DL380 Gen10 Plus Server Maintenance and Service Guide Part Number: 30-88124EA0-003 Published: October 2021 Edition: 3...
Page 2 U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Page 3: Table Of Contents
Table of contents Table of contents 1 Illustrated parts catalog 1.1 Mechanical components 1.1.1 Air baffle spare parts 1.1.2 Access panel spare parts 1.1.3 Tertiary PCI riser cage spare part 1.1.4 Primary and secondary PCI riser cage spare part 1.1.5 Chassis ears spare parts 1.1.6 Fan cage spare part 1.1.7 2U bezel spare part 1.1.8 Rail kit spare parts...
Page 4 1.3.3 Backplane board spare parts 1.3.4 Chassis Intrusion Detection Switch spare part 1.3.5 Rear serial port interface spare part 1.3.6 Energy pack spare parts 1.3.6.1 HPE Smart Storage Hybrid Capacitor spare part 1.3.6.2 HPE Smart Storage Battery spare part 1.3.7 Power module spare parts 1.3.8 LFF front I/O board spare part 1.3.9 HPE NS204i-p NVMe OS Boot Device spare parts 1.3.10 HPE Trusted Platform Module 2.0 Gen10 Plus spare part...
Page 5 3.20 Removing and replacing an expansion board 3.21 Removing and replacing a GPU enablement board 3.22 Removing and replacing the fan cage 3.23 Removing and replacing the OCP NIC 3.0 adapter 3.24 Removing and replacing the SFF universal media bay 3.25 Removing and replacing the LFF power switch module 3.26 Removing and replacing the SFF optical drive 3.27 Removing and replacing the LFF optical drive...
Page 6 3.54.1 Re-entering the server serial number and product ID 3.55 HPE Trusted Platform Module 2.0 Gen10 Plus option 4 Troubleshooting 4.1 Troubleshooting resources 5 Diagnostic tools 5.1 UEFI System Utilities 5.1.1 Selecting the boot mode 5.1.2 Secure Boot 5.1.3 Launching the Embedded UEFI Shell 5.2 iLO Service Port 5.3 Intelligent Provisioning 5.4 HPE Insight Remote Support...
Page 7 8.3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 8.3.5 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 8.3.6 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 9 Support and other resources 9.1 Accessing Hewlett Packard Enterprise Support 9.2 Accessing updates...
Page 8 9.3 Remote support 9.4 Warranty information 9.5 Regulatory information 9.6 Documentation feedback...
Page 9: Illustrated Parts Catalog
Illustrated parts catalog Illustrated parts catalog Illustrated parts catalog...
Page 10: Mechanical Components
Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise Hewlett Packard Enterprise PartSurfer website PartSurfer website . Item Item Description Description Air baffle spare parts...
Page 11: Air Baffle Spare Parts
Air baffle spare parts Air baffle spare parts Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number Air baffle P38194-001 Air baffle spare parts...
Page 12: Access Panel Spare Parts
Access panel spare parts Access panel spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Access panel (SFF model) P41709-001 Access panel (LFF model) P41710-001 Access panel spare parts...
Page 13: Tertiary Pci Riser Cage Spare Part
Tertiary PCI riser cage spare part Tertiary PCI riser cage spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number Tertiary PCI riser cage P24030-001 Tertiary PCI riser cage spare part...
Page 14: Primary And Secondary Pci Riser Cage Spare Part
Primary and secondary PCI riser cage spare part Primary and secondary PCI riser cage spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Primary and secondary PCI riser cage P24028-001 Primary and secondary PCI riser cage spare part...
Page 15: Chassis Ears Spare Parts
Chassis ears spare parts Chassis ears spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number SFF/LFF right and left ears kit plus power cable P24141-001 Chassis ears spare parts...
Page 16: Fan Cage Spare Part
Fan cage spare part Fan cage spare part Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number Fan cage P24029-001 Fan cage spare part...
Page 17: 2U Bezel Spare Part
2U bezel spare part 2U bezel spare part Customer self repair: Mandatory Mandatory Description Spare part number Description Spare part number 2U bezel 875065-001 2U bezel spare part...
Page 18: Rail Kit Spare Parts
Rail kit spare parts Rail kit spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number SFF 2U easy install rail kit P24098-001 LFF 2U easy install rail kit P24099-001 2U cable management arm P24100-001 Rail kit spare parts...
Page 19: Miscellaneous Mechanical Spare Parts
Miscellaneous mechanical spare parts Miscellaneous mechanical spare parts Miscellaneous mechanical spare parts...
Page 20: Hard Drive Blank Spare Part
Hard drive blank spare part Hard drive blank spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number LFF HDD blank kit P15816-001 SFF HDD blank kit 652999-001 Hard drive blank spare part...
Page 21: Miscellaneous Rear Blanks Spare Parts
Miscellaneous rear blanks spare parts Miscellaneous rear blanks spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Rear OCP blank P24101-001 Quad NIC blank P19929-001 Fan blanks, HPE Smart Storage Battery latch, retainers 875066-001 Serial port blank P40857-001 Power supply blank...
Page 22: Fan Blanks, Energy Pack Latch, And Retention Clips Spare Kit
Fan blanks, energy pack latch, and retention clips spare kit Fan blanks, energy pack latch, and retention clips spare kit Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number P39788-001 Fan blanks (2) Energy pack latch Retention clips for the primary riser cage (2) Retention clip for the secondary/tertiary riser cage Fan blanks, energy pack latch, and retention clips spare kit...
Page 23: Optical Drive Blank Spare Part
Optical drive blank spare part Optical drive blank spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Optical drive blank 707300-001 Optical drive blank spare part...
Page 24: System Components
System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise Hewlett Packard Enterprise PartSurfer website PartSurfer website . Item Description Item Description DIMM spare parts...
Page 25 DIMM spare parts DIMM spare parts Customer self repair: Mandatory Mandatory 3200 MT/s DIMMs 3200 MT/s DIMMs Description Description Spare part number Spare part number 8GB 1Rx8 PC4-3200AA-R Smart Kit P21671-001 16GB 1Rx4 PC4-3200AA-R Smart Kit P21672-001 16GB 2Rx8 PC4-3200AA-R Smart Kit P21673-001 32GB 2Rx4 PC4-3200AA-R Smart Kit P21674-001...
Page 26 Persistent memory module spare parts Persistent memory module spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Intel Optane 128GB PMem 200 for HPE P31373-001 Intel Optane 256GB PMem 200 for HPE P31374-001 Intel Optane 512GB PMem 200 for HPE P31375-001 Persistent memory module spare parts...
Page 27: Processor Spare Parts
Processor spare parts Processor spare parts Processor spare parts...
Page 28: Third Generation Intel Xeon Scalable Processors
Third Generation Intel Xeon Scalable Processors Third Generation Intel Xeon Scalable Processors Third Generation Intel Xeon Scalable Processors...
Page 29: 43Xx Processor Spare Parts
43XX processor spare parts 43XX processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Intel Xeon Silver 4309Y processor (8C, 105W, 2.8GHz) P44450-001 Intel Xeon Silver 4310 processor (2.1G, 12C, 120W) P44449-001 Intel Xeon Silver 4314 processor (2.4G, 16C, 135W) P44448-001 Intel Xeon Silver 4316 processor (2.3G, 20C, 150W) P44447-001...
Page 30: 53Xx Processor Spare Parts
53XX processor spare parts 53XX processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Intel Xeon-G 5315Y 3.2G, 8C, 140W processor P44443-001 Intel Xeon-G 5317 3.0G, 12C, 150W processor P44442-001 Intel Xeon-G 5318N 2.1G, 24C, 135W P44438-001 Intel Xeon-G 5318S 2.1G, 24C, 165W processor P44433-001 Intel Xeon-G 5318Y 2.1G, 24C, 165W processor P44446-001...
Page 31: 63Xx Processor Spare Parts
63xx processor spare parts 63xx processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Intel Xeon-G 6312U 2.4G, 24C, 185W processor P44434-001 Intel Xeon-G 6342 2.8G, 24C, 230W processor P44439-001 Intel Xeon-G 6334 3.6G, 8C, 165W processor P44440-001 Intel Xeon-G 6326 2.9G, 16C, 185W processor P44441-001...
Page 32: 83Xx Processor Spare Parts
83xx processor spare parts 83xx processor spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Intel Xeon-P 8352Y 2.2GHz 32c 205W processor P41713-001 Intel Xeon-P 8352M 2.3GHz 32c 185W processor P46146 -001 Intel Xeon-P 8358 2.6GHz 32c 250W processor P41717-001 Intel Xeon-P 8360Y 2.4GHz 36c 250W processor P41718-001 Intel Xeon-P 8362 2.8GHz 32c 265W processor...
Page 33: Heatsink Spare Parts
Heatsink spare parts Heatsink spare parts Customer self repair: Optional Optional Description Description Spare part Spare part number number Standard heatsink P31216-001 Performance heatsink P31215-001 Heatsink spare parts...
Page 34: Power Supply Spare Parts
Power supply spare parts Power supply spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply 866727-001 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply P39385-001 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply 866793-001...
Page 35: Controller Spare Parts
Controller spare parts Controller spare parts Controller spare parts...
Page 36: Smart Array Controller Spare Parts
Smart Array controller spare parts Smart Array controller spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Smart Array P816i-a SR Gen10 Controller 836261-001 HPE Smart Array P408i-a SR Gen10 Controller 836260-001 HPE Smart Array E208i-a SR Gen10 Controller 836259-001 HPE Smart Array P408i-p SR Gen10 Controller 836269-001...
Page 37: Host Bus Adapter Spare Parts
Host bus adapter spare parts Host bus adapter spare parts Customer self repair: Mandatory Mandatory Description Description Spare part Spare part number number HPE SN1200E 16Gb Single Port Fibre Channel Host 870001-001 Bus Adapter HPE SN1200E 16Gb Dual Port Fibre Channel Host 870002-001 Bus Adapter HPE SN1600E 32Gb Single Port Fibre Channel Host...
Page 38: Infiniband Adapter Spare Parts
Infiniband adapter spare parts Infiniband adapter spare parts Customer self repair: Mandatory Mandatory Description Description Spare part Spare part number number HPE InfiniBand HDR/Ethernet 200Gb 1-port P24754-001 QSFP56 PCIe4 x16 MCX653105A-HDAT Adapter HPE InfiniBand HDR/Ethernet 200Gb 2-port P36072-001 QSFP56 PCIe4 x16 MCX653106A-HDAT Adapter HPE 100Gb 1-port OP101 QSFP28 x16 PCIe Gen3 829335-B21 with Intel Omni-Path Architecture Adapter...
Page 39: Ethernet Adapter Spare Parts
Ethernet adapter spare parts Ethernet adapter spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Intel I350-T4 Ethernet 1Gb 4-port BASE-T Adapter P22200-001 Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T Adapter P26987-001 Marvell QL41132HLRJ Ethernet 10Gb 2-port BASE-T Adapter P11688-001 Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ Adapter P26874-001...
Page 40: Pci Riser Board Spare Parts
PCI riser board spare parts PCI riser board spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number x16/x16 Slot 2/3 riser P18720-001 x16 cabled riser P24031-001 x16 Tertiary riser P24034-001 2 x8, Tertiary riser P24038-001 2Port, Tertiary riser P24039-001...
Page 41: Pensando Distributed Services Platform Spare Parts
Pensando Distributed Services Platform spare parts Pensando Distributed Services Platform spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number Pensando Distributed Services Platform DSC-25 Enterprise P27682-001 10/25Gb 2-port SFP28 Card Pensando Distributed Services Platform spare parts...
Page 42: Ocp 3.0 Adapter Spare Parts
OCP 3.0 adapter spare parts OCP 3.0 adapter spare parts Customer self repair: Optional Optional Description Description Spare part Spare part number number HPE ProLiant DL300 Gen10 Plus OCP x16 P24037-001 Enablement Kit Intel I350-T4 Ethernet 1Gb 4-port BASE-T OCP3 P14487-001 Adapter Broadcom BCM57416 Ethernet 10Gb 2-port BASE-...
Page 43: System Board Assembly Spare Parts
System board assembly spare parts System board assembly spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number System board for third-generation Intel Xeon scalable processors P31231-001 System board assembly spare parts...
Page 44: System Battery Spare Part
System battery spare part System battery spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number System battery 319603-001 System battery spare part...
Page 45: Server Options
Server options Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise Hewlett Packard Enterprise PartSurfer website PartSurfer website . Item Item Description Description Drive spare parts...
Page 46: Drive Spare Parts
Drive spare parts Drive spare parts Drive spare parts...
Page 47: Nvme Drive Spare Parts
NVMe drive spare parts NVMe drive spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE 800GB NVMe MU SFF BC U.3 PE8030 SSD P41488-001 HPE 1.6TB NVMe MU SFF BC U.3 PE8030 SSD P41492-001 HPE 3.2TB NVMe MU SFF BC U.3 PE8030 SSD P41493-001...
Page 48: Sas Drive Spare Parts
SAS drive spare parts SAS drive spare parts Customer self repair: Mandatory Mandatory LFF drives LFF drives Description Description Spare part number Spare part number HPE 1.6TB SAS MU LFF LPC PM6 SSD P41502-001 HPE 600GB SAS 15K LFF LPC HDD P40783-001 SFF drives SFF drives...
Page 49 Description Description Spare part number Spare part number HPE 300GB SAS 15K SFF BC HDD P30561-001 HPE 2.4TB SAS 10K SFF BC 512e HDD P30562-001 HPE 2TB SAS 7.2K SFF BC 512e HDD P30575-001 HPE 1.2TB SAS 10K SFF BC HDD P30563-001 HPE 300GB SAS 10K SFF BC HDD P40785-001...
Page 50: Sata Drive Spare Parts
SATA drive spare parts SATA drive spare parts Customer self repair: Mandatory Mandatory SFF drives SFF drives Description Description Spare part number Spare part number HPE 960GB SATA MU SFF BC SED 5300M SSD P42597-001 HPE 1.92TB SATA MU SFF BC SED 5300M SSD P42598-001 HPE 480GB SATA RI SFF BC SED 5300P SSD P42595-001 HPE 1.92TB SATA RI SFF BC SED 5300P SSD...
Page 51: Fan Spare Parts
Fan spare parts Fan spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Standard fan P23971-001 High-performance fan P23970-001 Fan spare parts...
Page 52: Backplane Board Spare Parts
Backplane board spare parts Backplane board spare parts Customer self repair: Optional Optional Description Description Spare part number Spare part number 8SFF SAS/SATA backplane P39777-001 2SFF U.3 x4 SAS/SATA/NVMe UBM3 backplane P39783-001 2SFF SAS/SATA UBM2 backplane P39778-001 2SFF x1 SAS/SATA UBM2 backplane P39779-001 8SFF U.3 x 4 premium backplane P39780-001...
Page 53: Chassis Intrusion Detection Switch Spare Part
Chassis Intrusion Detection Switch spare part Chassis Intrusion Detection Switch spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Chassis Intrusion Detection Switch P24555-001 Chassis Intrusion Detection Switch spare part...
Page 54: Rear Serial Port Interface Spare Part
Rear serial port interface spare part Rear serial port interface spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Rear serial port interface 875571-001 Rear serial port interface spare part...
Page 55: Energy Pack Spare Parts
Energy pack spare parts Energy pack spare parts Energy pack spare parts...
Page 56: Hpe Smart Storage Hybrid Capacitor Spare Part
HPE Smart Storage Hybrid Capacitor spare part HPE Smart Storage Hybrid Capacitor spare part Customer self repair: mandatory mandatory Description Description Spare part number Spare part number HPE Smart Storage Hybrid Capacitor, 145mm cable P07473-001 HPE Smart Storage Hybrid Capacitor spare part...
Page 57: Hpe Smart Storage Battery Spare Part
HPE Smart Storage Battery spare part HPE Smart Storage Battery spare part Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE Smart Storage Battery 878643-001 HPE Smart Storage Battery spare part...
Page 58: Power Module Spare Parts
Power module spare parts Power module spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number Power module without SID P23972-001 Power/SID module P40670-001 LFF power/optical drive module P23973-001 Power module cable Power module cable P24127-001 Power module spare parts...
Page 59: Lff Front I/O Board Spare Part
LFF front I/O board spare part LFF front I/O board spare part Customer self repair: Optional Optional Description Description Spare part number Spare part number LFF front I/O board 875088-001 LFF front I/O board spare part...
Page 60: Hpe Ns204I-P Nvme Os Boot Device Spare Parts
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device spare parts spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number HPE NS204i-p NVMe OS Boot Device P14379-001 480 GB NVMe x4 RI M.2 22110 DS SSD P24886-001 HPE NS204i-p NVMe OS Boot Device spare parts...
Page 61: Hpe Trusted Platform Module 2.0 Gen10 Plus Spare Part
HPE Trusted Platform Module 2.0 Gen10 Plus spare part Trusted Platform Module 2.0 Gen10 Plus spare part Customer self repair: No Description Description Spare part number Spare part number HPE Trusted Platform Module 2.0 Gen10 Plus P23625-001 HPE Trusted Platform Module 2.0 Gen10 Plus spare part...
Page 62: Cable Spare Parts
Cable spare parts Cable spare parts Customer self repair: Mandatory Mandatory Description Description Spare part number Spare part number 2SFF SAS/SATA cable kit P24553-001 X4 to 7p, SAS/SATA, 2SFF FRT/BK 8NVMe cable kit P24554-001 Box 1/2, 8NVMe, P1-2 to MLB,1A-B/2A-B Box 2, 8NVMe, P3-4 to MLB,1B/2B Box 2, 8NVMe, P3 to type-a,7A Display port/USB/DVD/Serial cable kit...
Page 63 Cable spare parts...
Page 64: Customer Self Repair
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées. Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de Customer self repair...
Page 65 Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente.
Page 66 Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá...
Page 67 Se precisar de auxílio, entre em contato com o Centro de suporte técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à...
Page 68 Customer self repair...
Page 69 Customer self repair...
Page 70 Customer self repair...
Page 71 Customer self repair...
Page 72: Removal And Replacement Procedures
Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures...
Page 73: Required Tools
Required tools Required tools You need the following items for some procedures: T-10 Torx screwdriver T-15 Torx screwdriver T-30 Torx screwdriver Required tools...
Page 74: Safety Considerations
Safety considerations Safety considerations Before performing service procedures, review all the safety information. Safety considerations...
Page 75: Electrostatic Discharge
Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.
Page 76: Symbols On Equipment
Symbols on equipment Symbols on equipment The following symbols might be found on the equipment to indicate the presence of potentially hazardous conditions. WARNING: WARNING: This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. To reduce the risk of injury from electric shock hazards, do not open this enclosure.
Page 77: Rack Warnings And Cautions
Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: When all components are removed, the server weighs (). When all components are installed, the server can weigh up to (). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
Page 78 Be sure sufficient clearance exists for cabling, installation and removal of the server , and movement of the rack doors. Rack warnings and cautions...
Page 79: Server Warnings And Cautions
Server warnings and cautions Server warnings and cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock, personal injury, and damage to the equipment: WARNING: Do not attempt to service any parts of the equipment other than those specified in the following procedure.
Page 80: Preparation Procedures
Preparation procedures Preparation procedures Preparation procedures...
Page 81: Accessing The Systems Insight Display
Accessing the Systems Insight Display Accessing the Systems Insight Display The Systems Insight Display is supported only on SFF models. Procedure Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Accessing the Systems Insight Display...
Page 82: Power Down The Server
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 83: Extend The Server From The Rack
Extend the server from the rack Extend the server from the rack 1. Pull down the quick release levers on each side of the server. 2. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws. 3. Extend the server from the rack. 4.
Page 84: Remove The Server From The Rack
Remove the server from the rack Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack, complete the following. Procedure Procedure 1. Power down the server . 2. Extend the server from the rack .
Page 85: Releasing The Cable Management Arm
Releasing the cable management arm Releasing the cable management arm Release the cable management arm and then swing the arm away from the rack. Releasing the cable management arm...
Page 86: Remove The Access Panel
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 87: Removing The Air Baffle
Removing the air baffle Removing the air baffle CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any CAUTION: unsaved data in the cache module to be lost. CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or CAUTION: blanks installed.
Page 88: Release The Full-Length Expansion Board Retainer
Release the full-length expansion board retainer Release the full-length expansion board retainer Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 89: Removing And Replacing The Rack Rails
Removing and replacing the rack rails Removing and replacing the rack rails WARNING: WARNING: To reduce the risk of personal injury or damage to the equipment, you must adequately support the enclosure during installation and removal. Prerequisites Prerequisites Before you begin, be sure that you have the appropriate screwdriver for the screws in the rack. Procedure Procedure 1.
Page 90: Removing And Replacing The Cable Management Arm
Removing and replacing the cable management arm Removing and replacing the cable management arm Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 91 Removing and replacing the cable management arm...
Page 92: Removing And Replacing The Front Bezel
Removing and replacing the front bezel Removing and replacing the front bezel Procedure Procedure 1. If installed, remove the Kensington security lock. 2. Remove the front bezel. To replace the component, reverse the removal procedure. Removing and replacing the front bezel...
Page 93: Removing And Replacing A Drive Blank
Removing and replacing a drive blank Removing and replacing a drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1.
Page 94: Removing And Replacing A Hot-Plug Sas, Sata Or Nvme Drive
Removing and replacing a hot-plug SAS, SATA or NVMe drive Removing and replacing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank. Procedure Procedure 1.
Page 95: Removing And Replacing The Hot-Plug Fan
Removing and replacing the hot-plug fan Removing and replacing the hot-plug fan Procedure Procedure 1. Extend the server from the rack ( Extend the server from the rack ). 2. Remove the access panel ( Remove the access panel ). CAUTION: Do not operate the server for long periods with the access panel open or removed.
Page 96: Removing And Replacing The Fan Cage
Removing and replacing the fan cage Removing and replacing the fan cage Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 97: Removing And Replacing A Power Supply Blank
Removing and replacing a power supply blank Removing and replacing a power supply blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or WARNING: power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank.
Page 98: Removing And Replacing A Hot-Plug Ac Power Supply
Removing and replacing a hot-plug AC power supply Removing and replacing a hot-plug AC power supply WARNING: WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.
Page 99 5. Remove the power supply. To replace the component, reverse the removal procedure. Removing and replacing a hot-plug AC power supply...
Page 100 The HPE 800 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location. The HPE 800 W Flex Slot -48 VDC hot-plug power supply is not intended for direct connection to the DC supply branch circuit.
Page 101: Removing And Replacing The Hpe 800 W Flex Slot -48 Vdc Hot-Plug Power Supply
5. Detach the ground (earthed) cable from the power supply. 6. Remove the terminal block connector from the power supply. Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 102 To replace the component, reverse the removal procedure. Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply...
Page 103 The HPE 1600 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hewlett Packard Enterprise servers located in a restricted access location. The HPE 1600 W Flex Slot -48 VDC hot-plug power supply is not intended for direct connection to the DC supply branch circuit.
Page 104: Removing And Replacing An Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
5. Disconnect the ground (earthed) wire from the power supply. 6. Remove the clear plastic cover from the power supply. Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 105 7. Disconnect the -48 V and return wires from the power supply. To replace the component, reverse the removal procedure. Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply...
Page 106: Removing And Replacing The Primary Pcie Riser Cage
Removing and replacing the primary PCIe riser cage Removing and replacing the primary PCIe riser cage CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or CAUTION: an expansion board installed. Procedure Procedure 1.
Page 107: Removing And Replacing The Secondary And Tertiary Pcie Riser Cages
Removing and replacing the secondary and tertiary PCIe riser cages Removing and replacing the secondary and tertiary PCIe riser cages CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or CAUTION: an expansion board installed.
Page 108: Removing And Replacing The Pcie Riser Blank
Removing and replacing the PCIe riser blank Removing and replacing the PCIe riser blank CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or CAUTION: an expansion board installed. Procedure Procedure 1.
Page 109 Tertiary To replace the component, reverse the removal procedure. Removing and replacing the PCIe riser blank...
Page 110: Removing And Replacing The Pcie Riser Board
Removing and replacing the PCIe riser board Removing and replacing the PCIe riser board Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 111 To replace the component, reverse the removal procedure. Removing and replacing the PCIe riser board...
Page 112: Removing And Replacing An Expansion Slot Blank
Removing and replacing an expansion slot blank Removing and replacing an expansion slot blank WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
Page 113: Removing And Replacing An Expansion Board
Removing and replacing an expansion board Removing and replacing an expansion board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
Page 114: Removing And Replacing A Gpu Enablement Board
Removing and replacing a GPU enablement board Removing and replacing a GPU enablement board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove the power cord to remove power from the server. The front panel Power On/Standby button does not shut off system power.
Page 115 To replace the component, reverse the removal procedure. Removing and replacing a GPU enablement board...
Page 116: Removing And Replacing The Fan Cage
Removing and replacing the fan cage Removing and replacing the fan cage Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 117: Removing And Replacing The Ocp Nic 3.0 Adapter
Removing and replacing the OCP NIC 3.0 adapter Removing and replacing the OCP NIC 3.0 adapter WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, WARNING: remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
Page 118: Removing And Replacing The Sff Universal Media Bay
Removing and replacing the SFF universal media bay Removing and replacing the SFF universal media bay Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 119: Removing And Replacing The Lff Power Switch Module
Removing and replacing the LFF power switch module Removing and replacing the LFF power switch module Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 120: Removing And Replacing The Sff Optical Drive
Removing and replacing the SFF optical drive Removing and replacing the SFF optical drive Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 121 10. Before replacing the component, install the optical drive bracket retained from the optical drive you are replacing. To replace the component, reverse the removal procedure. Removing and replacing the SFF optical drive...
Page 122: Removing And Replacing The Lff Optical Drive
Removing and replacing the LFF optical drive Removing and replacing the LFF optical drive Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 123: Removing And Replacing The 8 Sff Drive Cage
Removing and replacing the 8 SFF drive cage Removing and replacing the 8 SFF drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 124: Removing And Replacing The 8 Sff Drive Backplane
Removing and replacing the 8 SFF drive backplane Removing and replacing the 8 SFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 125: Removing And Replacing The 2 Sff Front Drive Cage
Removing and replacing the 2 SFF front drive cage Removing and replacing the 2 SFF front drive cage Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 126: Removing And Replacing The 2 Sff Rear Drive Bay And Riser Cage
Removing and replacing the 2 SFF rear drive bay and riser cage Removing and replacing the 2 SFF rear drive bay and riser cage Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 127: Removing And Replacing The 2 Sff Drive Cage
Removing and replacing the 2 SFF drive cage Removing and replacing the 2 SFF drive cage Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 128: Removing And Replacing The 2 Sff Rear Drive Backplane
Removing and replacing the 2 SFF rear drive backplane Removing and replacing the 2 SFF rear drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 129: Removing And Replacing A Midplane Drive Cage
Removing and replacing a midplane drive cage Removing and replacing a midplane drive cage Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 130: Removing And Replacing The Midplane Drive Backplane
Removing and replacing the midplane drive backplane Removing and replacing the midplane drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 131: Removing And Replacing The 2Lff Rear Drive Bay And Riser Cage
Removing and replacing the 2LFF rear drive bay and riser cage Removing and replacing the 2LFF rear drive bay and riser cage Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 132: Removing And Replacing The Lff Backplane Assembly
Removing and replacing the LFF backplane assembly Removing and replacing the LFF backplane assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2. Remove all power: a.
Page 133: Removing And Replacing A Front Lff Drive Backplane
Removing and replacing a front LFF drive backplane Removing and replacing a front LFF drive backplane Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 134 To replace the component, reverse the removal procedure. Removing and replacing a front LFF drive backplane...
Page 135: Removing And Replacing A Rear Serial Port Interface (Primary)
Removing and replacing a rear serial port interface (primary) Removing and replacing a rear serial port interface (primary) Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 136: Removing And Replacing An Sff Power Switch Module
Removing and replacing an SFF power switch module Removing and replacing an SFF power switch module Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 137: Removing And Replacing An Sff Standard Chassis Ear
Removing and replacing an SFF standard chassis ear Removing and replacing an SFF standard chassis ear Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 138: Removing And Replacing The Lff Chassis Ear Assembly
Removing and replacing the LFF chassis ear assembly Removing and replacing the LFF chassis ear assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure Procedure 1. Power down the server. 2.
Page 139 7. Remove the chassis ear assembly. To replace the component, reverse the removal procedure. Removing and replacing the LFF chassis ear assembly...
Page 140: Removing And Replacing An Lff Chassis Ear With Power/Uid
Removing and replacing an LFF chassis ear with power/UID Removing and replacing an LFF chassis ear with power/UID Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 141 7. Remove the chassis ear. To replace the component, reverse the removal procedure. Removing and replacing an LFF chassis ear with power/UID...
Page 142: Removing And Replacing The Front I/O Board In The Lff Right Chassis Ear
Removing and replacing the front I/O board in the LFF right chassis ear Removing and replacing the front I/O board in the LFF right chassis ear Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following tools available: T-10 Torx screwdriver Small flat head screwdriver Procedure...
Page 143 8. Remove the front I/O board from the right chassis ear. 9. Press and hold the cable latch, and then disconnect the power switch cable. Removing and replacing the front I/O board in the LFF right chassis ear...
Page 144 To replace the component, reverse the removal procedure. Removing and replacing the front I/O board in the LFF right chassis ear...
Page 145: Removing And Replacing The Chassis Intrusion Detection Switch
Removing and replacing the chassis intrusion detection switch Removing and replacing the chassis intrusion detection switch Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 146: Removing And Replacing A Dimm
Removing and replacing a DIMM Removing and replacing a DIMM To identify the DIMMs installed in the server, see DIMM slot locations. Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 147 Removing a DIMM or persistent memory module Removing a DIMM or persistent memory module CAUTION: CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning this procedure. CAUTION: CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. For server-specific steps used in this procedure, see the server maintenance and service guide for your product on the Hewlett Packard Enterprise website: HPE ProLiant Gen10 Plus servers ( https://www.hpe.com/info/proliantgen10plus-docs...
Page 148: Removing A Dimm Or Persistent Memory Module
Removing a DIMM or persistent memory module...
Page 149: Persistent Memory Module Handling Guidelines
To align and seat the persistent memory module, use two fingers to hold the persistent memory module along the side edges. To seat the persistent memory module, use two fingers to apply gentle pressure along the top of the persistent memory module. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/DIMM-20070214-CN https://www.hpe.com/support/DIMM-20070214-CN).
Page 150: Disabling Encryption For A Persistent Memory Module
Disabling encryption for a persistent memory module Disabling encryption for a persistent memory module Use this procedure to disable encryption for a single or specific persistent memory modules. To disable encryption for all persistent memory modules in the server at once, as might be required for migration or service procedures, see Disabling encryption for a persistent memory module.
Page 151: Configuring The Server For Intel Optane Persistent Memory 200 Series For Hpe
RESTful API—Use the iLO RESTful API through tools such as the RESTful Interface Tool (ilorest) or other third-party tools. For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs...
Page 152: Removing And Replacing An Energy Pack
Removing and replacing an energy pack Removing and replacing an energy pack Procedure Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
Page 153: Removing And Replacing A Type-A Smart Array Controller
Removing and replacing a type-a Smart Array Controller Removing and replacing a type-a Smart Array Controller Procedure Procedure 1. Power down the server (Power down the server). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 154: Removing And Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card
Removing and replacing the Pensando DSP DSC-25 2p SFP28 card Removing and replacing the Pensando DSP DSC-25 2p SFP28 card Removing and replacing the Pensando DSP DSC-25 2p SFP28 card...
Page 155: Decommissioning The Pensando Dsp Dsc-25 2P Sfp28 Card
Before removing the DSC-25 card from the server, you must first decommission the card using the Pensando Policy and Services Manager (PSM). For more information, see Pensando Distributed Services Card for Single-Wire Management (DSC-25-SWM) Removal/Replacement Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/dsc25-replacement https://www.hpe.com/support/dsc25-replacement). Decommissioning the Pensando DSP DSC-25 2p SFP28 card...
Page 156 Removing the Pensando DSP DSC-25 2p SFP28 card Removing the Pensando DSP DSC-25 2p SFP28 card NOTE: NOTE: Images might differ from the actual product. Prerequisites Prerequisites The DSC-25 card has been decommissioned . Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 157: Removing The Pensando Dsp Dsc-25 2P Sfp28 Card
7. Remove the DSC-25 card from the slot. Removing the Pensando DSP DSC-25 2p SFP28 card...
Page 158 Replacing the Pensando DSP DSC-25 2p SFP28 card Replacing the Pensando DSP DSC-25 2p SFP28 card Pensando DSP iLO Sideband ALOM Module requires that the accompanying Smart I/O card ( Pensando DSP DSC-25 2p SFP28 card ) be installed on slot 1 of the primary PCIe riser cage. Procedure Procedure 1.
Page 159: Replacing The Pensando Dsp Dsc-25 2P Sfp28 Card
For more information, see the replacement instructions for the card on the Hewlett Packard Enterprise website https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Replacing the Pensando DSP DSC-25 2p SFP28 card...
Page 160: Removing And Replacing The Hpe Ns204I-P Nvme Os Boot Device Option
Removing and replacing the HPE Removing and replacing the HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device option option Removing and replacing the HPE NS204i-p NVMe OS Boot Device option...
Page 161: Removing And Replacing The Boot Device
Removing and replacing the boot device Removing and replacing the boot device Prerequisites Prerequisites Procedure Procedure 1. Observe the following alerts: CAUTION: CAUTION: The boot device and the drives installed on the boot device are not hot-pluggable. To remove the boot device, or a drive from the boot device, you must first power down the server.
Page 162 Retain these drives for installation onto the replacement boot device. To replace the component, reverse the removal procedure. Removing and replacing the boot device...
Page 163 Removing and replacing a boot device Removing and replacing a boot device drive drive The boot device supports two physical drive sizes: 22110 (110 mm) 2280 (80 mm) Two drives of the same physical size, or one of each size, can be installed at the same time. Depending on the replacement drive size, you might need to relocate the M.2 drive retaining latches on the boot device.
Page 164: Removing And Replacing A Boot Device Drive
To replace the component, reverse the removal procedure. Removing and replacing a boot device drive...
Page 165: Relocating The M.2 Drive Retaining Latches
Relocating the M.2 drive retaining latches Relocating the M.2 drive retaining latches Procedure Procedure 1. If your spare kit includes an 80 mm replacement drive, remove the retaining latch from its current location. 2. Install the retaining latch at the 80 mm drive location. Relocating the M.2 drive retaining latches...
Page 166: Removing And Replacing A Processor Or Heatsink
CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. CAUTION: To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center website.
Page 167 c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. e. Install the dust cover. 9. Separate the processor assembly and heatsink. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED.
Page 168 to the processor, handle the processor assembly carefully. 10. Using a cleaning solvent, such as alcohol wipes, remove the existing thermal grease from the processor and heatsink. 11. Apply a full thermal grease syringe to the new processor. If installing a new heatsink, the thermal grease is preapplied. 12.
Page 169 13. Install the processor heatsink assembly: a. Identify the front of the server label on the heatsink. b. Align the processor heatsink assembly with the alignment pins and gently install it evenly on the socket. Be sure the latches lock the heatsink into place. The heatsink alignment posts are keyed. The processor will only install one way. Your heatsink may look different than the one shown.
Page 170 Removing and replacing a processor or heatsink...
Page 171: Removing And Replacing The System Battery
Removing and replacing the system battery Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium WARNING: pentoxide, or an alkaline battery pack.
Page 172 provider. Removing and replacing the system battery...
Page 173: Removing And Replacing The System Board
Export a password file to a USB key. Hewlett Packard Enterprise recommends exporting the password file to a USB key. For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
Page 174 b. Using a T-30 Torx screwdriver, loosen the heatsink nuts. c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. e.
Page 175 Replacing the system board Replacing the system board 19. Install the spare system board. 20. Install the processor-heatsink assembly: a. Identify the front of the server label on the heatsink. b. Align the processor heatsink assembly with the alignment pins and gently install it evenly on the socket. Be sure the latches lock the heatsink into place.
Page 176 If persistent memory modules are encrypted with remote key management, enroll the server iLO in the key management server to provide access to the data on the persistent memory modules. For more information, see the Intel Optane persistent memory 200 series for HPE User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs https://www.hpe.com/info/persistentmemory-docs).
Page 177: Re-Entering The Server Serial Number And Product Id
Re-entering the server serial number and product ID Re-entering the server serial number and product ID After you replace the system board, the server serial number and the product ID must be configured: Procedure Procedure 1. Access System Utilities. During POST, press F9. 2.
Page 178: Hpe Trusted Platform Module 2.0 Gen10 Plus Option
If you suspect a TPM board failure, leave the TPM installed and remove the system board ( Removing and replacing the system board ). Contact a Hewlett Packard Enterprise authorized service provider for a replacement system board and TPM module.
Page 179: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting...
Page 180: Troubleshooting Resources
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 181: Diagnostic Tools
Diagnostic tools Diagnostic tools Diagnostic tools...
Page 182: Uefi System Utilities
UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
Page 183: Selecting The Boot Mode
Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
Page 184: Secure Boot
Remote Console. You can configure Secure Boot: Using the System Utilities options described in the following sections. Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/info/redfish https://www.hpe.com/info/redfish).
Page 185: Launching The Embedded Uefi Shell
Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
Page 186: Ilo Service Port
Some servers, such as the XL170r, require an adapter to connect a USB to Ethernet adapter to the iLO Service Port. Hewlett Packard Enterprise recommends the HPE Micro USB to USB Adapter (part number 789904-B21). When you use the iLO Service Port: Actions are logged in the iLO event log.
Page 187: Intelligent Provisioning
Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP).
Page 188: Hpe Insight Remote Support
HPE Insight Remote Support HPE Insight Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight...
Page 189: Hpe Infosight For Servers
HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
Page 190: Usb Support
USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
Page 191: External Usb Functionality
External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
Page 192: Smart Storage Administrator
Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.
Page 193: Component Identification
Component identification Component identification Component identification...
Page 194: Front Panel Components
Front panel components Front panel components SFF front panel components SFF front panel components Item Item Description Description Box 1 (optional drives or universal media bay) Box 2 (optional drives) Box 3 Drives 1-8 Serial number/iLO information pull tab or optional Systems Insight Display iLO Service port USB 3.0 port Universal media bay components...
Page 195 Item Item Description Description Drive bays or Optical/video/USB (optional) Drive bays (optional) Drive bays 8-drive LFF model front panel components 8-drive LFF model front panel components Item Description Item Description 2 SFF module (optional) LFF power switch module Drive bays LFF power switch module components LFF power switch module components Item...
Page 196 Item Item Description Description USB 3.0 port iLO Service port Display port Front panel components...
Page 197: Front Panel Leds And Buttons
Front panel LEDs and buttons Front panel LEDs and buttons SFF front panel LEDs and buttons SFF front panel LEDs and buttons Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz/cycle per sec = Remote management or firmware upgrade in progress 4 Hz/cycle per sec = iLO manual reboot sequence initiated...
Page 198 When all four LEDs described in this table flash simultaneously, a power fault has occurred. If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
Page 199 Item Item Description Description Status Status Health LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical When all four LEDs described in this table flash simultaneously, a power fault has occurred. Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.
Page 200 Item Item Description Description Status Status Health LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence...
Page 201: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 202: Front Panel Led Power Fault Codes
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Page 203: Systems Insight Display Leds
Systems Insight Display LEDs Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Description Description Status Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue...
Page 204 Description Description Status Status Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the network adapter port activity.
Page 205: Systems Insight Display Combined Led Descriptions
Systems Insight Display combined LED descriptions Systems Insight Display combined LED descriptions The combined illumination of the following LEDs indicates a system condition: Systems Insight Display LEDs System power LED Health LED Systems Insight Display Systems Insight Display Health Health System System Status...
Page 206 Systems Insight Display Systems Insight Display Health Health System System Status Status LED and color LED and color power LED power LED Power cap (green) — Flashing Waiting for power. green Power cap (green) — Green Power is available. Power cap (flashing —...
Page 207: Rear Panel Components
Rear panel components Rear panel components Item Item Description Description Primary riser slots 1–3 (optional drive cage) Secondary riser slots 4–6 (optional drive cage) Serial port (optional) Tertiary riser slots 7–8 (optional drive cage) Power supply 1 Power supply 2 Video (VGA) port OCP 3.0 adapter (optional) USB 3.0 connectors...
Page 208: Rear Panel Leds
Rear panel LEDs Rear panel LEDs Item Item Description Description Status Status Link LED Off = No network link Green = Network link Status LED Off = No network activity Solid green = Link to network Flashing green = Network activity UID LED Off = Deactivated Solid blue = Activated...
Page 209: System Board Components
System board components System board components Item Item Description Description x8 Slimline connector TPM connector System maintenance switch Front display port/USB 2.0 connector Primary (processor 1) PCIe riser connector x4 SATA port 2 x4 SATA port 1 x4 SATA port 3 Front power/USB 3.0 connector SATA optical port 4 x8 NVMe port 2A...
Page 210 Item Item Description Description Dual internal USB 3.0 connector Drive backplane power connector Chassis Intrusion Detection connector Tertiary (processor 2) PCIe riser connector Type-a storage controller slot Secondary (processor 2) PCIe riser connector System battery Serial port connector OCP 3.0 adapter bay System board components...
Page 211: Heatsink And Socket Components
Heatsink and socket components Heatsink and socket components Item Item Description Description Heatsink nuts Alignment screws Latch tabs Heatsink latches Heatsink and socket components...
Page 212: Dimm Label Identification
AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). DIMM label identification...
Page 213: Intel Optane Persistent Memory 200 Series For Hpe Label Identification
Serial Number Barcode 8089-A2-1802-1234567A PBA Number XXXXXX-XXX For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS https://www.hpe.com/support/persistentmemoryQS). Intel Optane persistent memory 200 series for HPE label identification...
Page 214: Dimm Slot Locations
DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. DIMM slot locations...
Page 215: System Maintenance Switch Descriptions
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
Page 216: Drive Box Identification
Drive box identification Drive box identification Front boxes Front boxes Item Item Description Description Box 1 Box 2 Box 3 Item Item Description Description Box 1 Box 2 Box 3 Rear boxes Rear boxes Item Item Description Description Box 4 Box 5 Box 6 Drive box identification...
Page 217 Item Item Description Description Box 4 Box 5 Midplane box (LFF) Midplane box (LFF) Item Item Description Description Box 7 Midplane box (SFF) Midplane box (SFF) Drive box identification...
Page 218 Item Item Description Description Box 7 Drive box identification...
Page 219: Drive Numbering
Drive numbering Drive numbering When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24 SFF 24 SFF 12 SFF 12 SFF 12 LFF 12 LFF 6 SFF rear panel 6 SFF rear panel...
Page 220 Universal media bay Universal media bay 8 LFF + Universal media bay, optional 2 SFF, and optical drive 8 LFF + Universal media bay, optional 2 SFF, and optical drive Midplane box LFF Midplane box LFF Drive numbering...
Page 221 Midplane box SFF Midplane box SFF Drive numbering...
Page 222 HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS and SATA drives. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Item Item Status...
Page 223: Hpe Basic Drive Led Definitions
HPE Basic Drive LED definitions...
Page 224: Fan Bay Numbering
Fan bay numbering Fan bay numbering The arrow points to the front of the server. Fan bay numbering...
Page 225: Dsc-25 2-Port Sfp28 Card Ports And Leds
DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
Page 226 Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
Page 227: Hpe Ns204I-P Nvme Os Boot Device Components
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
Page 228: Hpe Ns204I-P Nvme Os Boot Device Led Definitions
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
Page 229: Cabling
Cabling Cabling Cabling...
Page 230: Cabling Guidelines
Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Observe the following guidelines when working with server cables. Before connecting cables Before connecting cables Note the port labels on the PCA components. Not all these components are used by all servers: System board ports Drive and power supply backplane ports Expansion board ports (controllers, adapters, expanders, risers, and similar boards)
Page 231 Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
Page 232: Power Cabling
Power cabling Power cabling Use the following tables to find cabling information and diagrams. Table 36: Power cables Table 36: Power cables Cable description Cable description Cable part number Cable part number From From PWR, 1x5 to 2x4, LFF, 240mm P14341-001 Backplane System board...
Page 233: Cable Routing: Front 8Sff Power Cabling
Cable routing: Front 8SFF power cabling Cable routing: Front 8SFF power cabling Cable routing: Front 8SFF power cabling...
Page 234: Cable Routing: Front 12Lff Power Cabling
Cable routing: Front 12LFF power cabling Cable routing: Front 12LFF power cabling Box 1 Box 2 Box 3 Cable routing: Front 12LFF power cabling...
Page 235 Cable routing: Front 12LFF power cabling...
Page 236: Cable Routing: Midplane Power Cabling
Cable routing: Midplane power cabling Cable routing: Midplane power cabling 8SFF midplane shown Cable routing: Midplane power cabling...
Page 237: Cable Routing: Front 2Sff Side-By-Side Power Cabling
Cable routing: Front 2SFF side-by-side power cabling Cable routing: Front 2SFF side-by-side power cabling Cable routing: Front 2SFF side-by-side power cabling...
Page 238: Cable Routing: Rear 2Sff Power Cabling
Cable routing: Rear 2SFF power cabling Cable routing: Rear 2SFF power cabling Cable routing: Rear 2SFF power cabling...
Page 239 Cabling diagrams Cabling diagrams Use the following tables to find cabling information and diagrams. Table 4: Cable kits Table 4: Cable kits Option kit Option kit Cable part number* Cable part number* From From 2SFF stacked P22903-001 2SFF box 6 AROC to NVMe adapter 2SFF stacked...
Page 240 Option kit Option kit Cable part number* Cable part number* From From P14320-001 Box 3 Primary riser Ports 1-4 P14321-001 Box 3 Primary type-p controller Ports 1-4 P14322-001 Box 2 System board Ports 1-4 Port 1A-B/2A-B OCP enablement kit P14337-001 OCP adapter Primary riser P14339-001...
Page 241: Cable Routing: 2Nvme Box 6 To Aroc Nvme Adpater
Cable routing: 2NVMe box 6 to AROC NVMe adpater Cable routing: 2NVMe box 6 to AROC NVMe adpater Cable routing: 2NVMe box 6 to AROC NVMe adpater...
Page 242: Cable Routing: 6Nvme Box 3 To 3-Port Primary Riser
Cable routing: 6NVMe box 3 to 3-port primary riser Cable routing: 6NVMe box 3 to 3-port primary riser Cable routing: 6NVMe box 3 to 3-port primary riser...
Page 243 Cable routing: 6NVMe box 3 to 3-port primary riser Cable routing: 6NVMe box 3 to 3-port primary riser Cable routing: 6NVMe box 3 to 3-port primary riser...
Page 244: Cable Routing: 8Nvme Balanced Box 2 To System Board
Cable routing: 8NVMe balanced box 2 to system board Cable routing: 8NVMe balanced box 2 to system board 8NVMe direct attach 8NVMe direct attach Cable routing: 8NVMe balanced box 2 to system board...
Page 245: Cable Routing: 8Nvme P2 Box 1 To System Board/Secondary Riser
Cable routing: 8NVMe P2 box 1 to system board/secondary riser Cable routing: 8NVMe P2 box 1 to system board/secondary riser Cable routing: 8NVMe P2 box 1 to system board/secondary riser...
Page 246: Cable Routing: 8Nvme P1 Box 3 To System Board/Primary Riser
Cable routing: 8NVMe P1 box 3 to system board/primary riser Cable routing: 8NVMe P1 box 3 to system board/primary riser Cable routing: 8NVMe P1 box 3 to system board/primary riser...
Page 247: Cable Routing: 12Nvme Bal P1 Box 2+3 To System Board/Primary Riser/Ocp Nvme Adapter/Type-A Controller
Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller adapter/Type-a controller 12NVMe P1 12NVMe P1 Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller...
Page 248: Cable Routing: 12Nvme Bal P2 Box 1+2 To System Board/4-Port Nvme Secondar Riser
Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser...
Page 249: Cable Routing: 12Nvme Diff P1 Box 2+3 To System Board/4-Port Nvme Primary Riser
Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser...
Page 250: Cable Routing: 12Nvme Diff P1 Box 1+2 To System Board/4-Port Nvme Secondary Riser
Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser...
Page 251: Cable Routing: 24Nvme Balanced
Cable routing: 24NVMe Balanced Cable routing: 24NVMe Balanced Cable routing: 24NVMe Balanced...
Page 252: Cable Routing: 24Nvme Differential
Cable routing: 24NVMe Differential Cable routing: 24NVMe Differential Cable routing: 24NVMe Differential...
Page 253: Cable Routing: 8Nvme Box 3 To 4-Port Primary Riser
Cable routing: 8NVMe box 3 to 4-port primary riser Cable routing: 8NVMe box 3 to 4-port primary riser Cable routing: 8NVMe box 3 to 4-port primary riser...
Page 254: Cable Routing: 8Nvme Box 1 To 4-Port Secondary Riser
Cable routing: 8NVMe box 1 to 4-port secondary riser Cable routing: 8NVMe box 1 to 4-port secondary riser Cable routing: 8NVMe box 1 to 4-port secondary riser...
Page 255: Cable Routing: 8Nvme Box 1+2 To Type-A Controller
Cable routing: 8NVMe box 1+2 to type-a controller Cable routing: 8NVMe box 1+2 to type-a controller Cable routing: 8NVMe box 1+2 to type-a controller...
Page 256: Cable Routing: 8Sff Box 2 To Type-A Controller
Cable routing: 8SFF box 2 to type-a controller Cable routing: 8SFF box 2 to type-a controller Cable routing: 8SFF box 2 to type-a controller...
Page 257: Cable Routing: 8Sff Box 3 To 2-Port Primary Type-P Controller
Cable routing: 8SFF box 3 to 2-port primary type-p controller Cable routing: 8SFF box 3 to 2-port primary type-p controller Cable routing: 8SFF box 3 to 2-port primary type-p controller...
Page 258: Cable Routing: 8Sff Box 2 To 2-Port Primary Type-P Controller
Cable routing: 8SFF box 2 to 2-port primary type-p controller Cable routing: 8SFF box 2 to 2-port primary type-p controller Cable routing: 8SFF box 2 to 2-port primary type-p controller...
Page 259: Cable Routing: 2Sff Side-By-Side To Primary Type-P Controller
Cable routing: 2SFF side-by-side to primary type-p controller Cable routing: 2SFF side-by-side to primary type-p controller Cable routing: 2SFF side-by-side to primary type-p controller...
Page 260: Cable Routing: 8Sff 4-Port Box 1 To 4-Port Secondary Type-P Controller
Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller...
Page 261: Cable Routing: 8Sff 4-Port Box 2 To 4-Port Primary Type-P Controller
Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller...
Page 262: Cable Routing: 8Sff 4-Port Box 3 To 4-Port Primary Type-P Controller
Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller...
Page 263: Cable Routing: 8Sff Box 1+2+3 To 4-Port Secondary Type-P Controller
Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller...
Page 264: Cable Routing: 8Sff Box 1+2+3 To 4-Port Primary Type-P Controller
Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller 8SFF 8SFF Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller...
Page 265: Cable Routing: 4Lff Sas/Sata Box 7 To 4-Port Type-A Controller
Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller...
Page 266: Cable Routing: Front I/O Cabling
Cable routing: Front I/O cabling Cable routing: Front I/O cabling SFF Universal Media Bay Display Port SFF Universal Media Bay Display Port SFF Universal Media Bay USB to system board SFF Universal Media Bay USB to system board SFF Universal Media Bay optical disk drive SFF Universal Media Bay optical disk drive Cable routing: Front I/O cabling...
Page 267 SFF/LFF power switch SFF/LFF power switch SFF/LFF Systems Insight Display SFF/LFF Systems Insight Display Cable routing: Front I/O cabling...
Page 268 LFF optical disk drive LFF optical disk drive LFF display port LFF display port Cable routing: Front I/O cabling...
Page 269 LFF power switch module LFF power switch module Cable routing: Front I/O cabling...
Page 270: Cable Routing: Serial Port
Cable routing: Serial port Cable routing: Serial port Standard Standard Tertiary riser Tertiary riser Cable routing: Serial port...
Page 271: Cable Routing: Ocp Nvme Enablement
Cable routing: OCP NVMe enablement Cable routing: OCP NVMe enablement Cable routing: OCP NVMe enablement...
Page 272: Specifications
Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Specifications...
Page 273: Environmental Specifications
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 274: Mechanical Specifications
Mechanical specifications Mechanical specifications Specification Specification Value Value Height 8.75 cm (3.44 in) Depth, SFF 71.2 cm (28.00 in) Depth, LFF 74.9 cm (29.50 in) Width 44.54 cm (17.54 in) Weight, SFF minimum 16.12 kg (35.54 lbs) Weight, SFF maximum 28.77 kg (63.43 lbs) Weight, LFF minimum 22.48 kg (49.56 lbs) Weight, LFF maximum 33.99 kg (74.94 lbs) Mechanical specifications...
Page 275: Power Supply Specifications
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 276 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 277 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
Page 278 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 279 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
Page 280: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 281: Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input...
Page 282: Support And Other Resources
Support and other resources Support and other resources Support and other resources...
Page 283: Accessing Hewlett Packard Enterprise Support
Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
Page 284: Accessing Updates
Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
Page 285 Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
Page 286 Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
Page 287 Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach...
Page 288 Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://support.hpe.com/hpesc ) to send any errors, suggestions, or comments. All document information is captured by the process.

Hewlett Packard Enterprise HPE ProLiant DL380 Gen10 Plus Server Maintenance And Service Manual

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for Hewlett Packard Enterprise HPE ProLiant DL380 Gen10 Plus Server

Summary of Contents for Hewlett Packard Enterprise HPE ProLiant DL380 Gen10 Plus Server