Using The Indicator Light To Resolve Common Issues; Resolving Issues With Power - SMART Board SPNL-6365-V3 Manual

CHAPTER 3
TROUBLESHOOTING
Using the indicator light to resolve common
issues
The Standby button on the front control panel also functions as an indicator light. You can use the
indicator light to resolve common issues with the display.
For more information, see Front control panel on page 8.

Resolving issues with power

Issue
The display doesn't turn on and its
power light isn't lit.
The display turns on, its power light
is lit, but nothing shows on the
screen.
The display doesn't turn on when
you use a connected computer's
mouse or keyboard.
You're experiencing other issues
with power, or the previous
solutions don't resolve the issue.
30 smarttech.com/kb/171166
Solutions
Make sure the power cable is securely fastened to the power outlet and the
l
display.
NOTE
If the power cable is connected to a power bar, make sure the power bar is
securely fastened to the power outlet and turned on.
Make sure the switch beside the AC power inlet is in the ON (I) position.
l
Make sure the power outlet is working by testing it with a different device.
l
Make sure the power cable is working by testing it with a different device.
l
See Resolving issues with video on page 32.
l
Restart the display.
l
Make sure the computer is on.
l
Make sure the display is in Power Save mode rather than Standby mode. You
l
can enable Power Save mode from the on-screen display menu.
NOTE
The display's power light is solid amber when the display is in Power Save
mode.
See Referring to the SMART knowledge base for additional troubleshooting
information on page 36.