Warranty; Liability - Sunrise Medical Empulse F55 Directions For Use Manual

2.0 Warranty

Warranty conditions:
1. If a part or parts of the pushing aid require repair or exchange as a consequence of a manufacturing defect within 24 months
after delivery to the purchaser, then the affected part or parts will be repaired or replaced for free. The warranty will only cover
manufacturing defects.
2. To enforce the warranty, please contact the supplier of your device – e.g. the Sunrise Medical Approved dealership or Healthcare
provider with the exact details of the nature of the difficulty. Should you be using the device outside the area covered by the
Sunrise Medical customer service agent, repairs or replacement will be carried out by another agency as designated by the
manufacturer. The device must be repaired by a customer service centre/dealer designated by Sunrise Medical.
3. For parts, which have been repaired or exchanged within the scope of this warranty, we provide a warranty in accordance with
these warranty conditions for the remaining warranty period for the device in accordance with point 1).
4. For original spare parts which have been fitted at the customer's expense, these will have a 12 months guarantee, (following the
fitting), in accordance with these warranty conditions.
5. Claims from this warranty shall not arise, if a repair or replacement of a product or a part is required for the following reasons:
a. Normal wear and tear, which include batteries, armrest pads, upholstery, tyres, brakes shoes, etc.
b. Any overloading of the product, please check the EC label for maximum user weight.
c. The product or part has not been maintained or serviced in accordance with the manufacturer's recommendations as shown in
the user instructions and/or the service instructions.
d. Accessories have been used which are not specified as original accessories.
e. The product or part having been damaged by neglect, accident or improper use.
f. Changes/modifications have been made to the product or parts, which deviate from the manufacturer's specifications.
g. Repairs have been carried out, before our Customer Service has been informed of the circumstances.
6. This guarantee is subject to the law of the country in which the Sunrise Medical product was purchased. * Means the Sunrise
Medical facility from which the product was purchased.

Liability

If the pulling device:
• Is handled improperly
• Is not maintained in accordance with the maintenance schedule
• Is commissioned and used contrary to the instructions in this manual
• Has had repairs or other works carried out by non-authorised persons, or third-party parts installed or connected
without prior agreement with Sunrise Medical, then Sunrise Medical is not responsible for the safety of the pulling
device.
Empulse F55 Rev.D
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