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OctaneFX User Manual | Warranty
Manufacturers Warranty
THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the warranty conditions, for wheelchairs to
its customers covering the following
Warranty conditions
1.
Should a part or parts of the wheelchair require repair or replacement as a result of a manufacturing and/or
material fault within 12 months or for frame and cross-braces within 5 years after delivery to the customer, then
the aff ected part or parts will be repaired or replaced free of charge.
2.
To enforce the warranty, please contact the local reseller where the product was purchased with the exact
details of the nature of the diffi culty. Should you be using the wheelchair outside the area covered by the local
reseller, repairs or replacement will be carried out by another agency as designated by the manufacturer the
wheelchair must be repaired by a Sunrise Medical authorized dealer.
3.
For parts, which have been repaired or exchanged within the scope of this warranty, we provide a warranty in
accordance with these warranty conditions for the remaining warranty period for the wheelchair in accordance
with point 1).
4.
For original spare parts which have been fi tted at the customer's expense, these will have a 12 month guarantee,
(following the fi tting), in accordance with these warranty conditions.
5.
Consumable parts such as pads, tires, inner tubes and similar parts are excluded from the warranty, except in the
case that premature wear of the part is the direct result of a manufacturing fault.
6.
Claims from this warranty shall not arise, if a repair or replacement of a wheelchair or a part is required for the
following reasons:
•
The product or part has not been maintained or serviced in accordance with the manufacturer's
recommendations as shown in the User Instructions and/or the Service Instructions.
•
Accessories have been used which are not specifi ed as original accessories.
•
The wheelchair or part having been damaged by neglect, accident or improper use.
•
Changes/modifi cations have been made to the wheelchair or parts, which deviate from the manufacturer's
specifi cations.
•
Repairs have been carried out, before our Customer Service has been informed of the circumstances.
7.
This guarantee is subject to the law of the country in which the product was purchased from Sunrise Medical.
* Means the Sunrise Medical authorized dealer from which the product was purchased.
Record your serial number here for future reference.
The serial number of your made to measure wheelchair is located
on either the under seat cross brace bar (J Product Description) or
camber bar (H Product Description) or inside the backrest upholstery
(A Product Description)). (Fig. 2, page 4)
256935 Rev. B
19
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