Section 6; Specifications - Lightspeed Activate System User Manual

SECTION 6:

WARRANTY, SAFETY &

SPECIFICATIONS

FIVE-YEAR LIMITED WARRANTY
Lightspeed's Activate System is covered under warranty against malfunction due to
defects in materials and workmanship for a period of FIVE (5) YEARS, beginning at the
date of the purchase invoice. If such malfunction occurs, the product will be repaired or
replaced (at Lightspeed's option) without charge during the warranty period.
Lightspeed's Warranty Exchange Program applies to Activate systems and components
within the warranty period indicated below. If any system component has an issue that
requires service, a refurbished replacement will immediately be sent to the customer to
minimize downtime. Customers will receive the exchange product(s) or component(s)
within 2-3 days. A prepaid return label will be included with exchanged products so
original malfunctioning equipment can be returned to Lightspeed. Any exchanged
equipment will remain covered under the original five (5) year warranty.
1. Warranty on Activate speaker Pods, charging station and handheld remote
components is FIVE (5) YEARS.
2. Warranty on Flexmike microphone is FIVE (5) YEARS.
3. Warranty on earbud lanyard, Lightspeed NiMH rechargeable battery packs and other
cables and minor accessories is one (1) year.
4. Prepaid shipping label provided by Lightspeed for warranty repairs within the United
States. Customers outside the U.S. should refer to the Lightspeed website (www.
lightspeed-tek.com) for warranty repair instructions.
5. Warranty does not extend to finish, appearance items, or malfunctions due to abuse
or operation other than specified conditions, nor does it extend to incidental or
consequential damages. Repair by other than Lightspeed or its authorized service
agencies will void this warranty. Information on authorized service agencies is
available from Lightspeed Technologies, Inc.
Our Service Department (800.732.8999, 5 a.m. – 5 p.m., PST) will handle all your repair/
replacement needs. Customers outside the U.S. should contact their local reseller.
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