Lightspeed Flexcat Troubleshooting Manual

Troubleshooting Guide
Symptom
Access Base Check
(RCA, TCA,
955, AL)
No sound from
speaker
Check
Check
Verify
Verify
Verify
Check
Feedback Check
Check
Low volume Check
Adjust
Drop-out / Verify
intermittent
operation
Problem Isolation Steps
that blue power light on front of
Access Base is on.
that the microphone is linked to
the Access Base.
system ID tags to verify that the
components being used have
been registered together.
that the microphone is turned on.
that microphone is not muted.
that sound from the Access Base
"Audio In" source can be heard.
microphone volume level on Ac-
cess Base or Media Connector
that the volume on the Access
Base or Media Connector is not
set too high.
that the tone is set to the mid-
point.
that the Microphone Volume
level on the Access Base or Me-
dia Connector is not set too low.
volume level on the Flexmike.
there is a solid link light on the
Access Base.
Resolution
If not, verify all connections are snug from the AC
connection to the power supply, and from the
power supply to the Access Base. If all connec-
tions are secure, determine if the outlet is working
or test with a known working power supply.
The mic 1 or mic 2 status light will be green on
the front of the Access Base indicating the micro-
phone is linked.
If necessary, re-register system components.
There will be a solid blue light on the microphone
to indicate it is powered on and ready.
A solid red light on mic 1 or mic 2 will indicate it is
muted.
If the audio from a source can be heard, the micro-
phone is the most likely cause of the problem.
Ensure that the volume level is not set too low.
Reduce volume as needed until feedback issue is
resolved. Remember the teacher should barely be
able to hear his/her own voice at optimum volume
levels.
Set the tone indicator to the mid position and
then adjust as needed to eliminate feedback.
Position the volume indicator at the mid position
and then adjust as needed for normal operation.
Adjust as needed for normal operation.
The Access Base will operate in rooms up to 2500
square feet. Substitute known good microphone
and see if intermittent operation stops. If it does,
the original microphone could be the source of
the problem.