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TROUBLESHOOTING
PROBLEM: Feedback or squealing from Pod
SOLUTION:
•
Make sure the teacher's Flexmike is 2 feet or more away from the Pod. Operation at
very close distance can cause feedback.
•
Try turning the volume down on the Pod.
•
Turn the volume on the Flexmike down 1-2 clicks.
PROBLEM: Feedback or squealing from classroom speaker
SOLUTION:
•
Make sure the teacher's Flexmike is 2-3 feet or more away from the speaker. Operation
at very close distance can cause feedback.
•
Make sure the nearest Pod operating in student sharing mode is at least 6 feet away
from the classroom speaker. Operation at very close distance can cause feedback.
•
Mute the teacher's Flexmike. If the feedback or squealing persists, the feedback is
being caused by a Pod that is in student sharing mode.
- If the feedback or squealing goes away, the feedback is being caused by that
- If the feedback or squealing persists, the feedback is being caused by a Pod that is
PROBLEM: Cannot hear students in monitor mode
SOLUTION:
•
Ensure the desired Pod is selected as indicated by an orange light on the app, or a
green or red light on the Pod # button on the remote.
•
Make sure the earbud volume is turn up loud enough to hear by increasing the
Headphone volume in the Activate app. If a remote is being used, press the Vol UP
button on the left.
•
Make sure the earbud is fully plugged into the headphone jack on the Flexmike.
•
Select another Pod to see if you are able to hear audio from that Pod. If you hear
audio, the issue is with one specific Pod.
•
Turn the power of the problematic Pod off, wait several seconds, then on again. Let
the Pod link back up again as indicated by a solid blue light, then try selecting that
Pod again.
PROBLEM: Pod to Class volume is too loud or too quiet
SOLUTION:
•
If the volume is too quiet, the student should move the Pod closer to their mouth.
•
If necessary, adjust the Pod to Class volume in the volume settings within the app.
38
Flexmike, likely due to the volume level being too high. Press the volume down
button on the Flexmike 1-2 clicks.
in student sharing mode. Turn the "Pod to Class" volume in the app down slightly.
CONT'D
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