Preface - Adaptec 5325301638 Administrator's Manual

Audience and Purpose
This guide is intended for system and network administrators charged with
installing and maintaining Snap Servers on their network. We assume the
administrator is familiar with the basic concepts and tasks of multiplatform
network administration.
This guide provides information on the installation, configuration, security, and
maintenance of Snap Servers. It also provides information on installing and using
the following utilities and software components:
• Snap Server Manager (SSM)
• The Administration Tool
• Computer Associates eTrust Antivirus (CA eTrust Antivirus)
• Third-party backup agents
Service and Technical Support
For an immediate response to a service inquiry, use our Expert Knowledge Base
System at http://www.snapappliance.com/support. Simply type in your question
to view a list of possible resolutions to known issues. However, if none of the listed
topics resolves your inquiry, you can forward the question to our Technical Support
department who will then e-mail you with a response. To obtain additional service
or technical support for your Snap Server, call 1.888.338.SNAP (North America) or
1.408.558.4657 (International).
Documentation Feedback
Snap Appliance strives to provide the best technical documentation in the industry.
We welcome and encourage comments on the quality, completeness, and accuracy
of our quick start guides, administrator guides, online help systems, field
replacement guides, and release notes. Send feedback on ways we can improve
these documents to the following e-mail address:
docfeedback@snapappliance.com
In the online help system, the upper right-hand corner of the toolbar contains
Tip
an e-mail icon. Clicking this icon opens a new e-mail message addressed to the
docfeedback address using your default e-mail program.

Preface

Snap Server Administrator Guide Snap Server Administrator Guide xi xi