Australian Consumer Law; Missing Parts - Vuly Flare Manual

7.4.5 Claiming on non-Vuly products
Products sold alongside Vuly that are not Vuly-branded
are subject to the warranties provided by the companies
that supply them. The customer must contact these external
companies to make a warranty claim; Vuly will not assess
claims made against non-Vuly products.

7.5. Australian Consumer Law

Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the Goods repaired
or replaced if the Goods fail to be of acceptable quality and
the failure does not amount to a major failure.

8.0. Missing parts

If a customer believes that a Vuly product does not
include all necessary parts, they must immediately lodge
a Missing Parts Claim at VulyPlay.com/Support.
A customer must not attempt to use a product if any part
is incomplete, as it may be dangerous. Any damage that
the user causes as a result of using incomplete products
will lead to voiding of the warranty.
Vuly trampolines are delivered to Vuly warehouses
prepackaged; we are unable to check the boxes prior
to delivery to ensure that they contain all the required
parts. While the missing part rate during packing is very
low, some parts may also fall out in transit due to small,
unintentional tears in their boxes.
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