Australian Consumer Law; Missing Parts - Vuly Lift Pro Assembly Manual

8.4.4 Claiming on non-Vuly products
Products sold alongside Vuly that are not Vuly-branded
are subject to the warranties provided by the companies
that supply them. The customer must contact these external
companies to make a warranty claim; Vuly itself will not
assess claims made against non-Vuly products.

8.5. Australian Consumer Law

Our Goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the Goods repaired
or replaced if the Goods fail to be of acceptable quality and
the failure does not amount to a major failure.

9.0. Missing parts

If a customer believes that a Vuly product does not include
all necessary parts, they must immediately lodge a Missing
Parts Claim at www.vulyplay.com/support.
A customer must not attempt to use a product if any part is
incomplete, as it may be dangerous. Any damage that the
user causes as a result of using incomplete products will
lead to voiding of the warranty.
Vuly trampolines are delivered to Vuly HQ prepackaged; we
are unable to check the boxes prior to delivery to ensure that
they contain all the required parts. While the missing part
rate during packing is very low, some parts may also fall
out in transit due to small, unintentional tears in their boxes.
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