Acer PW.NAT05.002 User Manual

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User Guide



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  • Page 1: User Guide

    User Guide EM001...
  • Page 2 Copyright © 2009. All Rights Reserved. eMachines User Guide Original Issue: 06 / 2009 Model number: __________________________________ Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Visit and discover the benefits of being an eMachines customer.
  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack. Safe listening Follow these instructions, suggested by hearing experts,to protect your hearing. •...
  • Page 5: Additional Safety Information

    Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit
  • Page 6 Acer's ENERGY STAR qualified products save your money by reducing energy cost and protecting the environment without sacrificing features or performance. Acer is proud to offer our customers products with the ENERGY STAR mark. What is ENERGY STAR? Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S.
  • Page 7: Finding Your Comfort Zone

    Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.
  • Page 8 • Blink frequently to keep your eyes from drying out. Display • Keep your display clean. • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. •...
  • Page 9: Table Of Contents

    Contents Chapter 1: Checking Out Your Computer . . . 1 About this guide ......2 Product Registration .
  • Page 10 Ethernet ....... . 27 Expansion cards ......29 File management .
  • Page 11: Chapter 1: Checking Out Your Computer

    Chapter 1 Checking Out Your Computer...
  • Page 12: About This Guide

    Chapter 1: Checking Out Your Computer About this guide This guide includes information and maintenance instructions that are specific to your model of computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary.
  • Page 13: Front

    Front Component Icon DVD/CD drive Memory card reader Power button/power indicator USB ports Microphone jack Headphone jack Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type).
  • Page 14: Back

    Chapter 1: Checking Out Your Computer Back Important Your computer’s hardware options and port locations may vary from this illustration. Component Icon Kensington lock slot (optional) Voltage switch Power connector PS/2 keyboard port Monitor (VGA) port USB ports Microphone jack (pink plug) Headphone/analo g speakers jack...
  • Page 15 Component Icon Center/subwoofer jack (orange plug) (optional) Surround L/R speaker jack (black plug) Audio in/side speaker jack (blue plug) -OR- Side speaker jack ESATA port (optional) ESATA Serial port (optional) HDMI port (optional) HDMI Description Plug your center speaker and subwoofer into this jack.
  • Page 16 Chapter 1: Checking Out Your Computer...
  • Page 17: Chapter 2: Setting Up And Getting Started

    Chapter 2 Setting Up and Getting Started...
  • Page 18: Working Safely And Comfortably

    Chapter 2: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: Avoiding discomfort and injury from repetitive strain •...
  • Page 19: Preparing Power Connections

    Preparing power connections Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack.
  • Page 20: Checking The Voltage Selection

    Chapter 2: Setting Up and Getting Started Checking the voltage selection Caution If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly for your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz.
  • Page 21: Connecting To A Broadband Modem Or Network

    Connecting to a broadband modem or network Important Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or Ethernet network. Connecting a dial-up modem Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
  • Page 22: Using The World Wide Web

    Chapter 2: Setting Up and Getting Started Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on which are electronic documents that you view using a Web page display program called a use any of the commercially available Web browsers,...
  • Page 23: Connecting To A Web Site

    Connecting to a Web site After you set up an account with an Internet service provider (ISP), you can access the many information sources on the World Wide Web. To connect to a Web site: Connect to your Internet account. Depending on the method you use to connect to your Internet account, you may need to start your Web browser.
  • Page 24: Downloading Files

    Chapter 2: Setting Up and Getting Started Downloading files Caution To protect your computer against viruses, make sure that you scan the files you download. Downloading a computer on the Internet to your computer. To download files or programs from a Web site: Connect to your Internet account.
  • Page 25: Ethernet Networking

    Ethernet networking Wired Ethernet networking An wired Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home. Ethernet, Fast Ethernet, or Gigabit Ethernet Important Check local code requirements before installing Ethernet cable...
  • Page 26: Ethernet Network

    Chapter 2: Setting Up and Getting Started Attached to the router are all of your computers or Ethernet-ready devices. Also connected to the router is a cable or DSL modem that provides access to the Internet. Cable/DSL modem Router Equipment you need for a router-based Ethernet network Important For best results, all Ethernet components should be either...
  • Page 27: Setting Up Wired Ethernet Network Hardware

    When buying your router, be sure the model includes everything your network needs, including: • Internet security features, such as a firewall, to protect your network from unwanted intruders • 4-port switch to eliminate the need for additional network hardware •...
  • Page 28 Chapter 2: Setting Up and Getting Started Connecting network cables Cat 5 We recommend using category 5 ( ), unshielded, twisted-pair cable (about 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable. This type of cable is equipped with RJ-45 connectors (like a large telephone jack connector, but with eight pins) on each end.
  • Page 29 In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Router To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.
  • Page 30: Establishing Your Ethernet Network Connection

    Chapter 2: Setting Up and Getting Started Establishing your Ethernet network connection Naming the computers and the workgroup Important You must give each computer on the network a unique Computer Name and the same Workgroup Name. Make sure that you have set up your router (wired network) or access point (wireless network).
  • Page 31: Adding A Printer To Your Network

    Adding a printer to your network Instead of plugging a printer into each of your computers, you can add a printer to your network. To add a printer to the network, do one of the following: • Connect your printer to your networked computer, then share the printer.
  • Page 32 Chapter 2: Setting Up and Getting Started Right-click the drive or folder that you want to share, then click Share. The Properties dialog box opens. If you share a drive, the entire contents of that drive will be available to everyone on your network.
  • Page 33: Using The Network

    Using the network After the drives and printers on each network computer are shared, you can: • View shared drives and folders • Map a network drive • Open and copy files stored on other network computers • Print documents on network printers Creating a shortcut to a network drive After a shortcut is created on a computer for a drive or folder on another computer, the contents of the...
  • Page 34: Copying Files Across The Network

    Chapter 2: Setting Up and Getting Started Copying files across the network To copy files across the network: Click window opens. Browse to the network drive that contains the file you want to copy. Browse to the file you want to copy. Right-click the file, then click Copy.
  • Page 35: Chapter 3 Troubleshooting

    Chapter 3 Troubleshooting...
  • Page 36: First Steps

    First steps If you have problems with your computer, try these things first: then click Help and Support. Type troubleshooting in the Search box, then press E Troubleshooting Troubleshooting topics are listed in alphabetical order. Chapter 3: Troubleshooting • Make sure that the power cord is connected to your computer and an AC outlet and that the AC outlet is supplying power.
  • Page 37: Add-In Cards

    Add-in cards Audio CD or DVD drives DVD drives Ethernet The computer does not recognize an add-in card • Shut down and restart your computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card.
  • Page 38 The computer does not recognize an add-in Ethernet card Your Ethernet network is running slower than you expect Chapter 3: Troubleshooting • Make sure that all computers are using the same Subnet Mask. • If you assigned IP addresses to the computers, make sure that all computers have different IP addresses.
  • Page 39: Expansion Cards

    Expansion cards The computer does not recognize an expansion card File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type System Restore in the Search box, then press E NTER A file was accidentally deleted If a file was deleted while holding down the Hard drive You see an “Insufficient disk space”...
  • Page 40 Recycle Bin. You see a “Data error” message The hard drive cannot be accessed, or you see a “General failure reading drive C” error message Chapter 3: Troubleshooting • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.
  • Page 41: Internet

    You see a “Non-system disk” or “disk error” error message Internet See also You cannot connect to the Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press E • Your hard drive may have become damaged.
  • Page 42 You see an “Unable to locate host” message and are unable to browse the Internet Connecting to a Web site takes too long Many factors can affect Internet performance: People are sending you e-mail messages, but you have not received any mail Chapter 3: Troubleshooting •...
  • Page 43: Keyboard

    Keyboard The keyboard does not work A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message Liquid spilled in the keyboard Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type memory error in the Search box, then press E You see a “Memory error”...
  • Page 44: Memory Card Reader

    You see a “Not enough memory” error message Memory card reader Drive letters for the memory card slots do not appear in the My Computer window Modem (cable or DSL) Modem (dial-up) See also Your modem does not dial or does not connect Chapter 3: Troubleshooting •...
  • Page 45 Help For more information about dialing properties, click Start, then click Help and Support. Type dialing in the Search box, then press E NTER • Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem.
  • Page 46 You cannot connect to the Internet Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.
  • Page 47: Monitor

    The modem is not recognized by your computer click Start, then click Help and Support. Type modem troubleshooting in the Search box, then press E The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins is a digital “getting acquainted”...
  • Page 48: Mouse

    The color is not uniform The text on the display is dim or difficult to read For more information about display types, see your monitor and video card documentation. Help For more information about changing the screen resolution, click Start, then click Help and Support. Type screen resolution in the Search box, then press E Mouse The mouse does not work...
  • Page 49: Networks

    The mouse works erratically Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home. Help For more information about network troubleshooting, click Start, then click Help and Support.
  • Page 50 An audio CD does not produce sound A DVD movie will not play Chapter 3: Troubleshooting • Make sure that the drive is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver. • Make sure that the disc label is facing up, then try again.
  • Page 51: Passwords

    Passwords Power • DVDs and DVD drives contain codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match. The regional code on your DVD drive is determined by your computer’s delivery address.
  • Page 52: Printer

    Printer The printer will not turn on The printer is on but will not print You see a “Printer queue is full” error message You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online.
  • Page 53: Sound

    Help For more information about printer troubleshooting, click Start, then click Help and Support. Type printer troubleshooter in the Search box, then press E Sound You are not getting sound from the speakers Help For more information about sound troubleshooting, click Start, then click Help and Support.
  • Page 54: Recovering Your System

    Recovering your system You can solve most computer problems by following the information in in the technical support pages at Problem solving may also involve reinstalling some or all of the computer’s software (also called system). eMachines provides everything you need to recover your system under most conditions.
  • Page 55: Creating Recovery Discs

    Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand.
  • Page 56: Recovering Pre-Installed Software And Drivers

    Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created.
  • Page 57: Returning Your System To Its Factory Condition

    Returning your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.
  • Page 58 Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a Management When the recovery has finished, a dialog box prompts you to restart your computer. Click OK.
  • Page 59: Telephone Support

    Insert the second recovery disc when prompted, then follow the on-screen prompts to complete the recovery. Telephone support Before calling Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Customer Care: • Make sure that your computer is connected correctly to a grounded AC power outlet that is supplying power.
  • Page 60: Self-Help

    your computer problem if: computer technician. Self-help If you have eMachines-supplied hardware or software, see the following resources: Help For more how-to information about Windows, click Start, then click Help and Support. Type practice in the Search box, then press E NTER Chapter 3: Troubleshooting •...
  • Page 61: Appendix A: Regulations And Safety Notices

    Appendix A Regulations and safety notices...
  • Page 62: Taking Care Of Your Computer

    Appendix A: Regulations and safety notices Taking care of your computer Please read the important instructions listed in this section. Following these instructions will help you maximize the durability of your computer. Important tips • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
  • Page 63: To Clean Your Monitor

    If you want to replace or upgrade any of your computer's internal components Asking for technical assistance For technical assistance, contact your local dealer or distributor. You may also access the Web site ( for information on how and where to contact the service centers available in your area.
  • Page 64: Regulations And Safety Notices

    Appendix A: Regulations and safety notices Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 65: Declaration Of Conformity For Eu Countries

    Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Compliant with Russian regulatory certification...
  • Page 66: Laser Compliance Statement

    Appendix A: Regulations and safety notices device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
  • Page 67 List of applicable countries EU member states as of July 2009 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom, Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta, Bulgaria and Romania. Usage allowed in the countries of the European Union, as well as Norway, Switzerland, Iceland and Liechtenstein.
  • Page 68: Federal Communications Commission

    SKU Number: Name of Responsible Party: Address of Responsible Party: Contact Person: Phone No.: Fax No.: Acer America Corporation 333 West San Carlos St., San Jose CA 95110, U. S. A. Tel : 254-298-4000 Fax : 254-298-4147 Personal Computer...
  • Page 69 Declaration of Conformity Acer Incorporated 8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan Contact Person: Mr. Easy Lai, And, Acer Europe SA Via Cantonale, Centro Galleria 2 6928 Manno Switzerland Hereby declare that: Product: Personal Computer...
  • Page 70 Article 3.2 Spectrum Usages -. EN300 440-2 (Applicable to non-bluetooth wireless keyboard mouse set). -. EN300 328 -. EN301 893 (Applicable to 5GHz high performance RLAN). Year to begin affixing CE marking 2009. Easy Lai, Manager Regulation Center, Acer Inc. Jul.9. 2009 Date...
  • Page 72 Remark: All images are for reference purposes only. Actual configuration may vary. V09A8...

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