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CHAPTER 7 TROUBLESHOOTING
##104 [TX]
RTN or PIN has been received
Cause:
The line condition is poor so that the other party cannot receive the image
signal correctly.
Remedy:
1. Increase the transmission level so that the other party may receive the image
2. Decrease the transmission start speed.
3. Adjust the NL equalizer so that the other party may receive the image signal
4. Add an echo protect tone to the V.29 modem signal for transmission.
5. Ask the operator of the other party to loosen the RTN transmission conditions
Cause:
The machine malfunctioned because of an echo.
Remedy:
1. Using a manual call, press the Start button after hearing the 1st DIS from the
2. To prevent response to the 1st DIS from the other party, put a relatively long
3. Ask the operator of the other party to provide echo remedy 1.
4. Ask the operator of the other party to decrease the transmission level so that the
##106 [RX]
The procedure signal cannot be received for 6 sec while in wait
Cause:
The line condition is poor, and the procedure signal from the other party
cannot be received correctly.
Remedy:
1. Ask the operator of the other party to increase the transmission level so that the
2. Adjust the NL equalizer so that the procedure signal may be received correctly.
Cause:
The line condition is poor, and the other party cannot receive the signal.
Remedy:
1. Increase the transmission level so that the other party may receive the signal
2. Adjust the NL equalizer so that the other party may receive the signal correctly.
Cause:
The machine malfunctioned because of an echo.
Remedy:
1. Provide echo remedy 1.
2. Decrease the transmission level so that an echo of transmitted signal will not be
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COPYRIGHT © 2002 CANON INC.
signal correctly.
correctly.
so that the other party will not transmit RTN.
other party.
pause to the telephone number when registering an auto-dialing number.
other party will not receive an echo.
procedure signal may be received correctly.
correctly.
received.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002
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Table of Contents
Troubleshooting
