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SmartBase 1270D
Service manual
Canon SmartBase 1270D Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 Product Outline
Specifications
Type
Mechanisms
Functions
Others
Copying Speed
ADF (if Equipped with ADF Functions)
FAX (if Equipped Fax Functions)
Communications Specifications
Printer Section Specifications
Scanner Section Specifications
Functions
Names of Parts
External View
Body (ADF Type)
Body (Copyboard Type)
ADF (if Equipped with ADF Functions)
Chapter 2 Using the Machine
Control Panel
User Mode
User Report
Manually Generating a Report
Automatically Generating Reports (if Equipped with Fax Functions)
Memory Clear List
Service Mode
Outline
Using Service Mode
List of Service Mode Menus
Bit Switch Settings (#1 SSSW)
Menu Switch Settings (#2 MENU)
Numeric Parameter Setting (#3 NUMERIC Param.)
SPECIAL Setting (#4A SPECIAL)
NCU Setting (#4B NCU)
ISDN Setting (#4C ISDN)
Country/Region of Installation (#5 TYPE)
Setting the Original Reading Functions (#6 SCANNER)
Setting the Printer Parameters (#7 PRINTER)
SSSW Setting
NUMERIC Param
Print Count
Print Reset
Mlt Cleaning
Pdl (#8 Pdl)
Counter (#9 COUNTER)
Counter
Clearing the Counter Readings
Generating a Report (#10 REPORT)
Downloading (#11 DOWNLOAD)
Clearing (#12 CLEAR)
ROM Indication (#13 ROM)
Resetting the Contact Sensor Position (#14 CS SET)
Service Mode Default Setting
Test Mode (TEST MODE)
Outline
List of Test Mode Items
D-RAM Test (1: DRAM)
CCD Test (2: CCD TEST)
PRINT Test (3: PRINT)
MODEM NCU Test (4: MODEM NCU)
Relay Test
Frequency Test
DTMF Signal Transmission
Reception Test
AGING Test
(6: Faculty Test)
Service Report
Manually Generating Reports
System (Service) Data List
System Dump List
Key History Report
Print Spec Report
Automatically Generated Reports
Error TX Report (for Service)
RX Report (for Service)
Chapter 3 Installation
Putting Paper in the Cassette
Putting Paper in the Manual Feed Tray
Connecting the Interface Cable
Connecting the Modular Cable
Connecting the Power Cord
Fitting the Delivery Tray
Checking the Copy Images
Setting the Printer Functions
Setting Fax Functions (if Equipped with Fax Functions)
Chapter 4 Operation
Basic Operation
Reproduction Processes
Outline
Functional Construction
Outline of the Electrical Circuitry
Functional Block Diagram
Outlines of Functions
DC Controller PCB
Image Processor PCB
Control Panel PCB
Power Supply PCB
Analog Processor PCB
Laser Driver/Bd PCB
Main Motor/Scanner Motor Driver
Printer Controller PCB
Sensor PCB
Modular Jack PCB (if Equipped with Fax Functions)
NCU PCB (if Equipped with Fax Functions)
Power-On Sequence
Controlling the Main Motor
Outline
Image Reading/Processing System
Outline
Laser Exposure System
Outline
Image Formation System
Outline
Pickup/Feeding/Delivery System
Pickup from the Cassette
Detecting the Size of Paper
Retry Pickup
Pickup from the Manual Feed Tray
Outline
Detecting the Size of Paper
Operation
Retry Pickup
Outline
Auto Delivery Control
Outline
Outline
Types of Jams
Operation
Controlling the Fixing Temperature
Controlling the Fixing Film Bias
Fixing Heater Safety Mechanism
Detecting a Fault in the Fixing Assembly
Power Supply System
Low Voltage Circuit
Low Voltage Power Supply Circuit
Protective Functions
High-Voltage Power Supply Circuit
Controlling the ESS Mechanism
Operation
Outline
Others
Fan
Outline
Back-Up Batteries
(Bat1)
Back-Up Function
Lithium Battery
Outline
Secondary Battery
Back-Up Data
Types of Data
List
ADF (if Equipped with ADF Functions)
Outline
Picking up and Moving Originals
Outline
Moving down the Original Pickup Roller and Moving up the Original Stopper
Detecting an Original Jam
Outline
Types of Jams
Chapter 5 Mechanical System
Removing the Control Panel
Removing the Copyboard Glass
Removing the Main Motor Unit
Remove the Fan
Removing the Reader Unit Slide Detecting Switch
Pcbs
Removing the Image Processor PCB
Removing the Analog Processor PCB
Removing the Sensor PCB
Removing the DC Controller Pcb/Power Supply PCB
Removing the Printer Controller PCB
Removing the NCU PCB (if Equipped with Fax Functions)
Removing the Modular Jack PCB
Original Reading/Processing System
Removing the Contact Sensor
Removing the Reader Motor Drive Unit
Removing the Reader Unit
Laser Exposure System
Removing the Laser Scanner Unit
Image Formation System
Removing the Transfer Charging Roller
Pickup/Feeding System
Removing the Cassette Pickup Roller
Removing the Cassette Pickup Solenoid
Removing the Manual Feed Tray (Upper)
Removing the Manual Feed Tray (Lower)
Removing the Manual Feed Pickup Roller
Removing the Separation Pad
Removing the Manual Feed Pickup Solenoid/Manual Feed Tray Paper Sensor
Removing the Vertical Path Roller
Removing the Registration Roller Unit
Fixing System
Removing the Fixing Assembly
Removing the Fixing Film Unit/Fixing Pressure Roller
Removing the Delivery Sensor
ADF System (if Equipped with ADF Functions)
Externals/Auxiliary Control System
Removing the ADF
Removing the ADF Drive Unit
Removing the ADF Motor Unit
Removing the Slide Guide (Front, Rear)
Mounting the Slide Guide (Front, Rear)
Pickup System
Removing the Separation Roller Unit
Removing the Original Pickup Roller/Original Separation Roller
Removing the Original Sensor/Registration Sensor
Pad
Removing the ADF Registration Roller
Feeding System
Removing the White Roller
Removing the Feeding Outside Guide
Removing the Feed Roll
Removing the Original Feed Roller
Delivery System
Removing the Delivery Stacking Tray/Original Delivery Roller
Removing the Original Delivery Sensor
Chapter 6 Maintenance and Inspection
Periodically Replaced Parts
Durables
Scheduled Servicing Chart
Cleaning
Cleaning by the User (Machine)
Cleaning the Fixing Pressure Roller
Other Cleaning
Cleaning by the User (ADF)
Cleaning the White Roller
Other Cleaning
Cleaning at Time of a Service Visit (Machine)
Selfoc Lens Array of the Contact Sensor
Cassette Pickup Roller
Manual Feed Pickup Roller
Registration Roller
Separation Pad
Original Pickup Roller
Original Separation Roller
Original Separation Pad
ADF Registration Roller
Original Feed Roller
Original Delivery Roller
Copyboard Glass
(Original Reading Area)
Left/Right Edge Read Start Position Adjustment
Chapter 7 Troubleshooting
Making Adjustments (ADF)
Items of Adjustment and Sequence of Work
Preparing a Test Sheet for Adjustment
Adjusting the Mechanical Systems
Removing the Skew
Left/Right Registration Adjustment
Adjusting the Electrical Systems
Registration Arch Auto Adjustment
Original Read Position Adjustment
Original Speed Adjustment
Leading Edge Read Start Position Adjustment
Trailing Edge Read End Position Adjustment
When Replacing a Component
Before Starting the Work
When Replacing the Image Processor PCB
After Finishing the Work
When Replacing the NCU PCB
Troubleshooting
Making Initial Checks
Checking the Cartridge
Checking the Paper
Others
Site Environment
Troubleshooting Flow Chart
Making Checks in Response to an Image Fault
Checking the Originals against the Symptom
Copyboard Glass and White Sheet
Troubleshooting Image Faults
Troubleshooting Procedure for Image Faults
The Output Is too Light
The Output Is too Dark
The Output Has Fuzzy, Black Vertical Lines
The Output Is Foggy Vertically
The Output Has Fuzzy, Black Horizontal Lines
The Output Is Foggy Horizontally
The Output Has Black Lines (Vertical)
The Output Has Black Lines (Horizontal)
The Output Has White Spots (Vertical)
The Output Has White Lines (Vertical)
The Output Has White Spots (Horizontal)
The Output Has White Lines (Horizontal)
The Output Is Soiled
The Back of the Output Is Soiled
The Output Has a Fixing Fault
The Output Has Left/Right Displacement
The Output Has a Blurry Image
The Output Has Poor Sharpness (out of Focus)
The Output Is Blank
The Output Is Solid Black
Troubleshooting Malfunctions
Troubleshooting Malfunctions (Service Error)
Troubleshooting Malfunctions (Other than Service Error)
Power Is Absent
The LCD Fails to Operate
The Contact Sensor Fails to Move
The Contact Sensor LED Fails to Go on
The Speaker Fails to Generate Sound
The Message "INSTALL CARTRIDGE" Fails to Go off
The Message "SUPPLY REC
Cassette
The Message "REC. PAPER JAM" Fails to Go off
OPEN CLOSE the PLATEN" Fails to Go off
Troubleshooting Malfunctions (if Equipped with ADF Functions)
Original Pickup Fails
Troubleshooting Malfunctions (Printer Functions)
Printing Fails to Start
Printing Stops in the Middle
Troubleshooting (Faults Unique to Models Equipped with Fax Functions)
Troubleshooting Communication Faults
Service Error Code Output
Error Codes
Equalizer: No.05 of Service Soft Switch #2 MENU
T0 Timer: No.10 of Service Soft Switch #3 NUMERIC Param
Transmission Level (ATT): No.07 of Service Soft Switch #2 MENU
Transmission Page Timer: SW12 of Service Soft Switch #1 SSSW
Echo Protect Tone: SW03 Bit 1 of Service Soft Switch #1 SSSW
Echo Remedy
Number of Final Flag Sequences: SW04 Bit 2 of Service Soft Switch #1
RTN Signal Transmission Condition: No. 02, 03, and 04 of Service Soft Switch #3 NUMERIC Param
Sssw
T1 Timer: No.11 of Service Soft Switch #3 NUMERIC Param
Password
Signals
Subaddress
Timer
How to Record the Protocol
Causes and Remedies for User Error Codes
Causes and Remedies for Service Error Codes
Common Faults
Troubleshooting Feeding Faults
Outline
Paper Jams
Pickup Assembly (Cassette)
Pickup Assembly (Manual Feed Tray)
Feeding Assembly
Fixing Delivery Assembly
Checking the Rotation of the Cassette Pickup Roller and the Vertical Path Roller
Checking the Rotation of the Registration Roller and the Gear for the Photosensitive Drum
Checking the Rotation of the Rollers and Gears
Original Jams (if Equipped with ADF Functions)
Feeding Faults
Double Feeding
Wrinkles
Faulty Feeding of Originals (if Equipped with ADF Functions)
Double Feeding
Skew
Arrangement of the Electrical Parts
Checking the Photointerrupters
Arrangement and Functions of Electrical Components
Solenoids, Motors, Fans
Adf
Functions)
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SmartBase
PC1210D/1230D/
1270D
REVISION 1
HY8-10AU-010
MAR. 2002
COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
CANON SmartBase PC1210D/1230D/1270D REV. 1 MAR. 2002
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Table of Contents
Troubleshooting
Troubleshooting
306
Troubleshooting Flow Chart
307
Troubleshooting Image Faults
309
Troubleshooting Malfunctions
325
Troubleshooting Malfunctions (other than service error)
329
Troubleshooting Malfunctions (if equipped with ADF functions)
335
Troubleshooting Malfunctions (printer functions)
336
Troubleshooting (faults unique to models equipped with fax functions)
338
Troubleshooting Feeding Faults
371
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This manual is also suitable for:
Smartbase 1230d
Smartbase 1210d
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