TROUBLESHOOTING
POSSIBLE CAUSE(S)
WATER ISN'T FLOWING FROM THE SPOUT
The Spout has been blocked with a build-up of
limescale.
HEATED WATER IS THE WRONG TEMPERATURE
Limescale may have built up inside the Kettle.
The wrong temperature units have been
selected.
THE KETTLE IS NOT BEEPING
The Kettle is muted.
HOLD TIMER IS NOT COUNTING DOWN
The Hold Button was pressed after target
temperature has been reached.
SOLUTION(S)
Descale regularly (see cleaning & care).
Descale your Kettle regularly (see cleaning &
care).
Press the Temperature Unit Button to toggle
between temperature units. Screen will display
unit selected.
Press and hold the Temperature Unit Button for
3 seconds to unmute the Kettle.
Ensure to press the Hold Button during the
heating cycle, before reaching the target
temperature.
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