Troubleshooting - Dualit 72960 Instruction Manual

TROUBLESHOOTING

POSSIBLE CAUSE(S)
KETTLE IS PLUGGED IN BUT THE SCREEN AND LIGHTS ARE NOT WORKING
The appliance needs waking up.
The Kettle has not been used for 10 minutes.
The Kettle is not on the Power Base.
The Kettle may not be properly connected to
the power supply or the fuse may have failed.
THE KETTLE DOES NOT HEAT WATER
Boil dry feature may have been activated. If
the Kettle is accidentally switched on with no
water inside, the boil-dry device will switch off
the heating element to prevent damage to the
Kettle.
WATER IS SPURTING OUT OF THE SPOUT
You may have over filled the Kettle.
The Kettle may have descaling solution
remaining inside the body.
MY KETTLE IS NOT SWITCHING OFF OR TAKING LONGER THAN USUAL TO HEAT
Limescale may have built up inside the Kettle.
Kettle may have been removed before reaching
previous target temperature.
MARKS HAVE APPEARED IN THE KETTLE
Small brown spots can build up inside the Kettle.
This is not rust, small deposits of limescale that
contain iron can build up inside the Kettle.
WATER DROPLETS COLLECT ON TOP OF THE POWER BASE
This is condensation and perfectly normal.
SOLUTION(S)
Press the Start/Stop Button to illuminate the
Screen.
Press the Start/Stop Button, it will illuminate.
Press the button a second time to wake and
illuminate the Screen.
Return the Kettle to the Power Base to remove
the dashes across the Screen.
Ensure the Kettle is correctly sat on the Power
Base.
Check the plug is in the socket and the switch is
turned on. Replace the fuse if necessary.
Wait 10 seconds for the Kettle to reset.
NOTE: if discolouration of the heating plates
has occurred, this can be easily removed by
descaling your Kettle.
Only fill to the max mark (800ml).
Wait 10 seconds to allow the heated water to
settle before pouring.
Follow the instructions from the cleaning & care
section and rinse thoroughly.
Descale your Kettle regularly (see cleaning &
care).
Press Start/Stop Button to cancel the heating
cycle.
Descale regularly (see cleaning & care).
Dry with non abrasive cloth.
13