Nautilus Hyosung MX5300CE Operator's Manual
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Nautilus Hyosung MX5300CE Operator's Manual

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Operator Manual
MX5300CE System
V01.00.05 (2013.3.7)
© Nautilus Hyosung, Inc. All Rights Reserved.

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Summary of Contents for Nautilus Hyosung MX5300CE

  • Page 1 Operator Manual MX5300CE System V01.00.05 (2013.3.7) © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 2 Updated chapter 5, 7. Previous format V01.00.05 2013/03/07 1. Changed the manual format © Nautilus Hyosung All Rights Reserved. The content of this specification is protected by copyright laws. 2013. 3. 7. 6th Release © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 3: Table Of Contents

    How to Clear Jam ............................4-10 Chapter5. Receipt Printer ......................... 5-1 Receipt Paper ............................... 5-1 How to load the receipt paper ······················································································································· 5-3 How to Clear a Receipt Jam ························································································································· 5-5 Memo ............................Memo-1 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 4: Chapter1. Preface

    For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses and telephone numbers provided separately. What is in This Manual ▶ This manual is designed to provide the operation guide for the MX5300CE and the detailed description of the following: ▪ Replenishing the notes and the receipt paper ▪...

  • Page 5: Conventions

    Hardware Interface International Standard Organization Journal Printer Liquid Crystal Display Magnetic Card Unit Operation Panel for Customers to Operate OSD board On Screen Display Board Power Supply Personal Identification Number Panel Control Board © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 6 Operator Manual Chapter1. Preface Abbreviations Description Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 7: Safety Precautions (English)

    ▪ Do not touch the equipment when it is running. ▪ The equipment can get extremely hot and may cause a burn. ▪ Make sure to close the cover before running the equipment. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 8 TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AN SHALL BE EASILY ACCESSIBLE 4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE OPERATION © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 9: Précautions Pour La Sécurité (French)

    • Ne pas retirer le couvercle. Seul le technicien d'entretien est autorisé à ouvrir le couvercle. • Ne pas toucher. Vous pouvez avoir un choc électrique. • Assurez-vous d'éteindre l'appareil lors de l'entretien de l'équipement. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 10 INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES INSTRUCTIONS 3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE 4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT D'UTILISER © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 11: Related Document

    ▪ Installation Manual ▪ Operator Function Manual ▪ Service Manual ▪ Error Code List For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses and telephone numbers provided separately. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 12: Chapter2. Introduction

    This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card. MX5300CE is easy to use, easy to service and able to support customer’s needs.

  • Page 13: The Exterior Overview

    Chapter2. Introduction Operator Manual The Exterior Overview ▶ The following picture shows the front of MX5300CE and key units. The fascia provides the interface between the customer and MX5300CE. The customer selects transactions and requests information at the fascia. Customer...

  • Page 14: Basic Features

    Operator Manual Chapter2. Introduction Basic Features ▶ Important features of the model MX5300CE machine is highlighted in the following list: Main Controller PXA270 520MHz SDRAM 64MB (32MB * 2EA) Memory Flash Memory 64MB (32MB * 2EA) NV-RAM 512KB (16bit) Operating System...
  • Page 15 Electronic Journal Safety Option Safety UL 291 Business hour (UL291 Level-1) Electronic Lock & Locking device Dial Lock Cencon Lock Option Additional Function Audio guidance Supported Speaker ADA Audio guidance Supported Ear Phone Jack © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 16: Devices Of Mx5300Ce

    Basic Specification of LCD • Screen size: 15.1 inch • Brightness : 300 cd/㎡ • TFT (Thin Film Transistor) LCD Basic Specification of Keypad ▪ 10 Alphanumeric ,3,4, ENTER, CLEAR, CANCEL, BLANK Keypads © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 17: Cash Dispenser Unit

    • Manual Shutter with Window • Supporting U.S Dollar and various currencies (User Define) • With 2,000 new notes cash cassette • With 200 notes reject bin • Dispensing up to 40 notes for one transaction © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 18: Receipt Printer

    The transaction information can include the amount, ATM number, location and other desired information. Basic Specification of Receipt Printer ▪ Thermal line printing ▪ Thermal Roll Paper used ▪ Black Mark Paper supported © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 19: Card Reader

    The dip card reader can read magnetic stripe cards and memory chip cards. The dip card reader cannot retract, capture, or retain cards. Basic Specification of Magnetic Card Reader ▪ Dip type Card Reader © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 20: Ce (Control Electronics, Pc)

    • 64MB (32MB * 2EA) SDRAM, 64MB (32MB * 2EA) Flash, 512KB (16bit) NV-RAM Memory • Windows CE Operating System • SD/MMC Expansion Slots • 7 Serial Ports, 2 USB Ports • 56Kbps Dial Up MODEM • TCP / IP LAN Communication (10/100 Mbps on-board) © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 21: Power Supply

    ► The power supply unit converts AC power to DC power and provides the voltage to various modules within the system. The power supply unit allows the user to turn on/off the system, enter power-failure mode, and perform other sequences. 2-10 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 22: Chapter3. For The Beginning Operator

    Chapter3. For the beginning operator Opening the Exterior Door ► MX5300CE has key locks for the upper & lower boy door as well as dial/electronic/cencon lock for the Vault. Additionally, CDU Cassette has key lock. Upper Front Body Door Opening ►...

  • Page 23: Security Enclosure Opening

    2. Unlock the dial lock referring to “How to open the dial lock.” 3. Turn the security door handle counterclockwise, and then pull the security door to open it. 4. Use the reverse order of above description to close the security cover and door. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 24: Switching Power On/Off

    1. The system turning-on process is as follows 2. Open the upper front door 3. Press the power switch (“ON”). 4. The system will be turn on automatically © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 25: Switching Power Off

    ▶ The system turning-off process is as follows 1. Open the upper front door 2. Press the power switch (“OFF”) 3. The system will be shut down automatically 4. The operating system will shut down then power will turn off. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 26: Opening/Closing The Security Enclosure (Dial Lock)

    5 Turn the dial to the RIGHT. When the lock is open, the dial will stop between 90 and 0. To lock the combination lock, turn the dial four complete rotations to the LEFT. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 27 When testing you must make the final turn to the stopping point (90 - 0) to be certain the bolt retracts. CAUTION! After changing the combination always dial the new combination and retract the combination lock bolt several times before shutting and locking the vault or safe door. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 28 (bolts extended) position before turning the dial to extend the lock bolt. If you notice any resistance DO NOT force the dial to turn. Do not turn the safe handle to the locked position with the safe door open as this may damage the safe. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 29 The replacement of batteries at least once annually is recommended. <Note!> If battery is depleted and will not allow lock to open, follow instructions below. Lock contains a non-volatile memory, even with batteries removed the lock will retain all programming. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 30 5. Carefully position the keypad over the mounting screws and slide the keypad Housing down. Ensure there are no wires or cables trapped between the input pad and the safe door. Pinched cables can result in a short circuit. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 31 CW = Clockwise; CCW = Counter Clockwise 2. Enter the factory combination of 50-25-50 by sequentially pressing those six buttons. The LCD will display the entered number. 3-10 © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 32 At any point while entering the combination during an opening sequence, if you notice that an incorrect number was pressed on the keypad, you may clear the entire operation and start again by pressing the star ( * ) key. This allows you to © Nautilus Hyosung, Inc. All Rights Reserved. 3-11...
  • Page 33 The best thing to do in analyzing the lock level is to write down the entire string and then pick out the portions of it that are significant to you, or if you are experiencing a problem with the lock, report the entire string to the Tech Support group. 3-12 © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 34 Record the new combination and store it in a secure place. If this combination is lost or forgotten, there is no alternate way to open the lock. 12. POC Remove Change Key Remove the change key. EOP (End Operation) is displayed. © Nautilus Hyosung, Inc. All Rights Reserved. 3-13...
  • Page 35 15. OPr Retract Bolt Turn the Dial to the right (CW) to retract the bolt. 16. Close Door 17. Extend Bolt Turn the Dial to the left (CCW) to extend the bolt. 3-14 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 36: Chapter4. Cash Dispenser

    2. Bill has sufficient life or sizing to be handled easily 3. Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 37: Unacceptable Condition

    Chapter4. Cash Dispenser Operator Manual ▶ Unacceptable condition 1. Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins. Wrinkle Wrinkle Torn Torn Broken section Broken Section © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 38 4. Bill ragged and cannot be held straightly when one end is supported by a hand 20mm [0.79inch] 35mm [1.38inch When the bill is held by 20mm [0.79inch] and the straightness of the bill is 35mm [1.38inch] or less, it cannot be used © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 39 Chapter4. Cash Dispenser Operator Manual 5. Bill with cellophane tape, scotch tape, etc Tape 6. Bill with folds Fold 7. Gradually curved bill (bills tied by hand seal, etc) Band seal © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 40 1. Fan the notes so that the notes are not sticking together. 2. Remove all notes with holes or notes that are torn. 3. Unfold the folded notes. 4. Place the notes correctly. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 41: How To Replenish The Cash Cassette

    3. Pull the cash plate back until it is locked against the cash plate latch. [PRECAUTION!] Be careful not to hurt your hands when the black push-plate fails to get locked and suddenly recovers its positions © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 42 1) Fan the notes so that the notes are not sticking together. 2) Remove all notes with holes or notes that are torn. 3) Unfold the folded notes. 4) Place the notes correctly. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 43 7. With one hand holding the cassette handle and the other hand supporting the cassette from the bottom, place the cassette carefully on the set guide of the CDU and push it in until it is locked in place. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 44: How To Empty The Reject Bin

    3. Take bills from the reject box and close the box with key. [PRECAUTION!] Don’t recycle any bill in reject box into cassette. Doing so will cause not only the same reject problem, but other unexpected problems such as note jams on cash dispenser © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 45: How To Clear Jam

    If the belt is detached from the Roller, the lifespan of the belt can be dramatically reduced which can result in breakage. Therefore, it is extremely important to check if the belt is positioned correctly after removing the jammed bills. 4-10 © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 46: Chapter5. Receipt Printer

    Type of Paper Setting Semi-Auto loading ▶ Roll appearance (Thermal printing side is OUTSIDE, NOT INSIDE of roll paper) Beginning and ending edge of the paper should be that of the printing specifications. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 47 8. Make sure the paper is rolled evenly. 9. Miscellaneous: If the paper comes in contact with carbon copy paper or if the paper surface is scratched with a metallic object, de-coloring may occur. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 48: How To Load The Receipt Paper

    3. The shiny side of the paper should be faced up to be printed properly and the metallic tension guide should be surrounded with paper to reduce the tension during feeding. 4. Insert the leading edge of paper into the loading guide of the receipt printer slowly. © Nautilus Hyosung, Inc. All Rights Reserved.
  • Page 49 5. If the paper does not feed at all during initializing, make sure that paper has a CLEAN CUT at the end and the green lever behind the transport path is LIFTED UP. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 50: How To Clear A Receipt Jam

    3. After finishing clearing the receipt, load the receipt paper properly. Please make sure to lift up the green lever one more time before closing the Front Panel. When finished loading paper, close the Front Panel and remove the key. © Nautilus Hyosung, Inc. All Rights Reserved.

  • Page 51: Memo

    Operator Manual Memo Memo © Nautilus Hyosung, Inc. All Rights Reserved. Memo-1...

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