Lexmark XM7200 Series User Manual page 351

Troubleshooting
Action
Step 9
a
Temporarily disable call waiting. Contact your telephone
company to obtain the keypad sequence for temporarily
disabling call waiting.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 10
a
Temporarily disable voice mail service. For more information,
contact your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 11
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document one page at a time.
Can you send or receive a fax?
Can receive but not send faxes
Action
Step 1
Check if the printer is in Fax mode.
From the home screen, touch Fax to put the printer in Fax
mode, and then send the fax.
Note: The Multi Send application does not support the XPS
output type. To use XPS, use the regular faxing method.
Can you send faxes?
Step 2
Load the original document properly.
Load the original document faceup, short edge first into the
ADF tray or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies,
photo paper, or thin media (such as magazine clippings) into the
ADF tray. Place these items on the scanner glass.
Can you send faxes?
Yes No
The problem is Go to step 10.
solved.
The problem is Go to step 11.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
351
customer