Lexmark XM7200 Series User Manual page 343

Troubleshooting
Action
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Step 2
Resend the print job.
Does the toner still rub off?
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Transparency print quality is poor
Action
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?
Uneven print density
Yes No
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact customer The problem is
support. solved.
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