Lexmark XM3142 Manuals

Manuals and User Guides for Lexmark XM3142. We have 2 Lexmark XM3142 manuals available for free PDF download: Service Manual, User Manual

Lexmark XM3142 Service Manual

Lexmark XM3142 Service Manual (355 pages)

Brand: Lexmark | Category: All in One Printer | Size: 8 MB

Table of Contents

Product Information
2
Edition Notice
3
Table of Contents
4
Notices, Conventions, and Safety Information
12
Laser Notice
12
Avis Relatif à L'utilisation du Laser
12
Aviso de Láser
12
Laser-Hinweis
13
Conventions
13
Safety Information
14
Consignes de Sécurité
15
Información de Seguridad
17
Sicherheitshinweise
18
Change History
21
General Information
22
Printer Model Configurations
22
Selecting Paper
22
Paper Guidelines
22
Paper Characteristics
22
Weight
22
Curl
22
Smoothness
23
Moisture Content
23
Grain Direction
23
Fiber Content
23
Unacceptable Paper
23
Selecting Preprinted Forms and Letterhead
24
Storing Paper
24
Supported Paper Sizes
24
Supported Paper Types
28
Supported Paper Weights
28
Supported Fax
29
Finding the Printer Serial Number
29
Tools Required for Service
31
Diagnostics and Troubleshooting
32
Troubleshooting Precautions
32
Précautions de Dépannage
33
Precauciones Durante la Solución de Problemas
34
Vorsichtsmaßnahmen bei der Fehlerbehebung
35
Troubleshooting Overview
36
Performing the Initial Troubleshooting Check
36
Using Safe Mode
36
Securing the Printer
37
Resetting the Printer Without Admin Credentials
37
Using the Security Reset Jumper
37
Data Security Notice
39
Identifying Printer Memory
39
Fixing Print Quality Issues
39
Gray Background or Toner Fog Check
39
Blank Page Check
42
Print Is too Dark Check
44
Print Is too Light Check
46
Paper Curl Check
49
Folded or Wrinkled Paper Check
51
Solid Black Pages Check
52
Skewed Print Check
55
Streaked Vertical Lines Appear on Prints During a Print Job Check
57
Streaked Vertical Lines Appear on Prints During a Copy Job Check
59
Horizontal Light Bands Check
61
Vertical Light Bands Check
63
Vertical Dark Bands Check
64
Vertical Dark Streaks with Print Missing Check
66
White Streaks and Voided Areas Check
68
Clipped Pages or Images Check
69
Incorrect Margins on Prints Check
71
Toner Rubs off Check
72
Toner Specks Appear on Prints During a Print Job Check
73
Toner Specks Appear on Prints During a Copy Job Check
75
Repeating Defects Check
76
200 Paper Jams
78
200 Paper Jam Messages
78
Sensor (Input): Paper Arrived too Early Jam Service Check
79
Sensor (Input): Paper Cleared too Early Jam Service Check
81
Sensor (Input): Paper Failed to Arrive Jam Service Check
83
Sensor (Input): Paper Failed to Clear Jam Service Check
84
Sensor (Input): Static Jam Service Check
87
202 Paper Jams
88
202 Paper Jam Messages
88
Sensor (Fuser Exit): Paper Failed to Arrive Jam Service Check
88
Sensor (Fuser Exit): Paper Cleared too Early Jam Service Check
91
Sensor (Fuser Exit): Paper Failed to Clear Jam Service Check
91
Sensor (Fuser Exit): Static Jam Service Check
93
232 Paper Jams
94
232 Paper Jam Messages
94
Sensor (Input): Paper (Duplex Job) Failed to Arrive Jam Service Check
95
242 Paper Jams
97
242 Paper Jam Messages
97
280-295 Paper Jams
98
280-295 Paper Jam Messages
98
ADF Jam Service Check
98
User Attendance Messages
102
Unsupported or Unresponsive Toner Cartridge Service Check
106
Unsupported or Unresponsive Imaging Unit Service Check
107
Mismatched Supplies Error Service Check
109
Supplies Low Service Check
109
Fax Station Error Service Check
110
Fax Failure Service Check
112
Printer Hardware Errors
113
111 Errors
113
111 Error Messages
113
Printhead Service Check
114
121 Errors
115
121 Error Messages
115
Fuser Service Check
117
126 Errors
119
126 Error Messages
119
LVPS Service Check
119
140 Errors
121
140 Error Messages
121
Motor (Main Drive) Service Check
121
162 Errors
122
162 Error Messages
122
Optional Tray Pick Drive Failure Service Check
123
6Yy Errors
124
600-680 Error Messages
124
Fuser Overheated Service Check
126
ADF Failure Service Check
127
Scanner Communication Error Service Check
129
84Y Errors
130
840-845 Error Messages
130
Scanner Communication Failure Service Check
131
Scanner Noise Service Check
134
Duplex Scan Error Service Check
136
Procedure before Starting the 9Yy Service Checks
138
Collecting the History Information from the SE Menu
138
Collecting the Firmware Logs (Fwdebug and Logs.tar.gz) from the SE Menu
139
Collecting the Settings from the Menu Settings Page
139
Collecting Information from the User
140
900 Errors
140
900 Error Messages
140
900 Error Service Check
140
912 Errors
145
912 Error Messages
145
Optional Tray Communication Error Service Check
147
938-992 Errors
148
938-992 Error Messages
148
NVRAM Mismatch Failure Service Check
149
Other Symptoms
151
Base Printer Symptoms
151
Tray Near Empty Service Check
152
False bin Full Error Service Check
153
Fax Symptoms
153
Fax Error Log Codes
154
Modem/Fax Card Service Check
160
Cannot Set up Etherfax
161
Cannot Send or Receive Faxes Using Etherfax
162
Fax Transmission Service Check
163
Fax Reception Service Check
166
Lost Connection to HTTPS Fax Server When Using Etherfax Service Check
170
Service Menus
172
Understanding the Printer Control Panel
172
Using the Control Panel
172
Understanding the Status of the Indicator Light
173
Diagnostics Menu
173
Entering the Diagnostics Menu
173
Reports
173
Device Settings
173
Installed Licenses
174
Advanced Print Quality Samples
174
Format Fax Storage
174
Out of Service Erase
174
Event Log
174
Display Log
174
Print Log
174
Print Log Summary
175
Mark Log
175
Output bin Quick Feed
175
Printer Diagnostics & Adjustments
175
Sensor Tests
175
Motor Tests
176
Registration Adjust
176
Margin Offset
177
Universal Override
177
Printer Setup
177
Printed Page Count (Mono)
177
Permanent Page Count
177
Enable Edge-To-Edge (Printing)
178
Enable Edge-To-Edge (Copy)
178
Processor ID
178
Serial Number
178
Model Name
178
Engine Setting [X]
179
EP Setup
179
Input Tray Quick Print
179
Scanner Diagnostics
179
Motor Tests
179
Sensor Test
180
Feed Test
181
Scanner Calibration Reset
181
Controller Calibration
181
Configuration Menu
182
Entering the Configuration Menu
182
Entering Invalid Engine Mode
187
Entering Recovery Mode
188
For LED Display
188
For 2-Line Display
189
For 2.4-, 4.3-, 7-, and 10-Inch Displays with Number Pads
189
For 2.8-, 4.3-, 7-, and 10-Inch Displays Without Number Pads
190
SE Menu
191
Entering the SE Menu
191
Network SE Menu
191
Scanner SE Menu
192
General SE Menu
192
Fax SE Menu
192
EWS SE Menu
195
Parts Removal
196
Erasing Printer Memory
196
Erasing the Intelligent Storage Drive
196
Important Removal Information
197
Removal Precautions
197
Précautions de Retrait
198
Precauciones Durante la Extracción
198
Vorsichtsmaßnahmen bei der Demontage
199
Handling ESD-Sensitive Parts
200
Critical Information for Controller Board or Control Panel Replacement
201
Updating the Printer Firmware
202
Using a Flash Drive
203
Using a Network Computer
203
Using a USB Cable Connection
203
Ribbon Cable Connectors
204
Low Insertion Force (LIF) Connector
204
Adjustments
206
Adjusting the Fax Volume
206
Removal Procedures
206
Left Side Removals
206
Left Cover Removal
206
Main Drive Gears Removal
209
Imaging Unit Coupling Removal
215
Pick Roller Clutch Removal
216
Left Front Door Link Removal
218
Right Side Removals
220
Right Cover Removal
220
Controller Board Removal
222
LVPS Removal
223
HVPS Removal
225
Sensor (MPF Paper Present) Removal
227
Right Front Door Link Removal
228
MPF Solenoid Cable Removal
230
Main Fan Removal
231
Speaker Removal
234
Interlock Switch Removal
234
Wireless Network Card Removal
235
TPM Card Removal
236
ISD Card Removal
238
Front Side Removals
241
Control Panel Removal
241
Control Panel Back Plate Removal
243
Control Panel Right Support Removal
244
Control Panel Left Support Removal
246
Control Panel Cable Removal
247
Front USB Removal
250
Headphone Jack Removal
252
Upper Front Cover Removal
254
Front Door Removal
255
Transfer Roller Removal
256
MPF Pick Roller Removal
258
Pick Separator Roller Removal
260
Sensor (Input) Removal
260
Rear Side Removals
263
Rear Door Removal
263
Fuser Removal
264
Top Side Removals
265
Printhead Removal
265
Redrive Removal
267
Bin Full Sensor Actuator Removal
268
Bottom Side Removals
271
Duplex Guide Removal
271
Duplex Shaft Bushing Removal
273
ADF and Scanner Removals
277
ADF Cover Removal
277
ADF Tray Removal
278
ADF Separator Pad Removal
278
ADF and Scanner Removal
279
Scanner Pivot Arm Removal
282
Replacing Parts
284
Replacing the Imaging Unit
284
Replacing the Tray
287
Replacing the Pick Roller Assembly
288
Replacing the Tray Separator Roller
292
Replacing the ADF Separator Pad
294
Component Locations
298
Printer Configuration
298
Controller Board Connectors
299
Maintenance
306
Inspection Guide
306
Maintenance Kits
307
Cleaning Printer Parts
309
Cleaning the Printer
309
Cleaning the Touch Screen
310
Cleaning the Scanner
311
Cleaning the Pick Roller Assembly
313
Parts Catalog
318
Legend
318
Covers
319
Control Panel
321
Electronics
323
Gears
325
Paper Path
326
550-Sheet Optional Tray
328
ADF and Scanner
329
Miscellaneous
331
Printer Specifications
333
Selecting a Location for the Printer
333
Power Consumption
334
Product Power Consumption
334
Sleep Mode
335
Hibernate Mode
335
Off Mode
335
Total Energy Usage
335
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
336
Noise Emission Levels
336
Temperature Information
336
Theory of Operation
337
POR Sequence
337
Print Cycle Operation
337
Print Engine Layout
337
Print Cycle
338
Flowchart
338
Charge
338
Expose
338
Develop
339
Transfer
339
Clean
340
Fuse
340
Printer Operation
341
Printer Sections
341
Printer Paper Path
342
Simplex Print Job
342
Duplex Print Job
343
Printer Paper Path Sensors
344
Main Drive
346
Tray Drive
347
ADF Theory
348
ADF Paper Path
348
Index
349

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Lexmark XM3142 User Manual

Lexmark XM3142 User Manual (273 pages)

MFPs

Brand: Lexmark | Category: All in One Printer | Size: 15 MB

Table of Contents

Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learn about the Printer
9
Finding Information about the Printer
9
Finding the Printer Serial Number
11
Printer Configurations
12
Using the Control Panel
12
Understanding the Status of the Indicator Light
13
Selecting Paper
13
Set Up, Install, and Configure
19
Selecting a Location for the Printer
19
Attaching Cables
20
Setting up and Using the Home Screen Applications
21
Setting up and Using the Accessibility Features
26
Setting up the Printer to Fax
29
Configuring the E-Mail SMTP Settings
37
Loading Paper and Specialty Media
45
Installing and Updating Software, Drivers, and Firmware
49
Installing Hardware Options
51
Networking
55
Setting up Serial Printing (Windows Only)
58
Secure the Printer
60
Locating the Security Slot
60
Erasing Printer Memory
60
Erasing the Intelligent Storage Drive
60
Restoring Factory Default Settings
61
Statement of Volatility
61
Print
62
Printing from a Computer
62
Printing from a Mobile Device
62
Printing from a Flash Drive
64
Supported Flash Drives and File Types
65
Configuring Confidential Jobs
65
Printing Confidential and Other Held Jobs
66
Printing a Font Sample List
66
Placing Separator Sheets between Copies
67
Canceling a Print Job
67
Adjusting Toner Darkness
67
Copy
68
Using the Automatic Document Feeder and Scanner Glass
68
Making Copies
68
Copying Photos
68
Copying on Letterhead
69
Copying on both Sides of the Paper
69
Reducing or Enlarging Copies
69
Copying Multiple Pages Onto a Single Sheet
69
Collating Copies
69
Copying Cards
70
Creating a Copy Shortcut
70
E-Mail
71
Using the Automatic Document Feeder and Scanner Glass
71
Sending an E-Mail
71
Creating an E-Mail Shortcut
71
Fax
72
Using the Automatic Document Feeder and Scanner Glass
72
Sending a Fax
72
Scheduling a Fax
73
Creating a Fax Destination Shortcut
73
Changing the Fax Resolution
73
Adjusting the Fax Darkness
73
Printing a Fax Log
74
Blocking Junk Faxes
74
Holding Faxes
74
Forwarding a Fax
74
Scan
76
Using the Automatic Document Feeder and Scanner Glass
76
Scanning to a Computer
76
Scanning to an FTP Server
77
Creating an FTP Shortcut
77
Scanning to a Network Folder
78
Creating a Network Folder Shortcut
78
Scanning to a Flash Drive
78
Use Printer Menus
80
Menu Map
80
Device
81
Print
94
Paper
101
Copy
104
Fax
106
E-Mail
120
Ftp
125
USB Drive
128
Network/Ports
132
Security
145
Cloud Services
152
Reports
152
Troubleshooting
153
Printing the Menu Settings Page
154
Maintain the Printer
155
Checking the Status of Parts and Supplies
155
Configuring Supply Notifications
155
Setting up E-Mail Alerts
155
Viewing Reports
156
Ordering Parts and Supplies
156
Replacing Parts and Supplies
158
Cleaning Printer Parts
170
Saving Energy and Paper
175
Moving the Printer to Another Location
176
Shipping the Printer
177
Troubleshoot a Problem
178
Print Quality Problems
178
Printer Error Codes
179
Printing Problems
184
The Printer Is Not Responding
210
Unable to Read Flash Drive
211
Enabling the USB Port
212
Clearing Jams
212
Network Connection Problems
230
Issues with Supplies
232
Paper Feed Problems
233
E-Mailing Problems
236
Faxing Problems
237
Scanning Problems
243
Contacting Customer Support
249
Recycle and Dispose
250
Recycling Lexmark Products
250
Recycling Lexmark Packaging
250
Notices
251
Index
267

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