Related Manuals for Raven Original 2nd Generation
Summary of Contents for Raven Original 2nd Generation
- Page 1 Raven Scanner Original 2nd Generation User Manual support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 2: Copyrights And Trademarks
Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer” or “Raven”) warrants that each Machine is free from defects in materials and workmanship and conforms to the manufacturer’s published specifications. The warranty period for each Machine is a specified, fixed period commencing on its date of... - Page 3 ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE RAVEN SOFTWARE AND HARDWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND RAVEN AND RAVEN’S LICENSORS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE...
- Page 4 1-800-713-9009 In order to properly service you, please be prepared to describe your issue and provide the Raven account email address, scanner model, serial number and proof of purchase. For more Raven Scanner information, visit our website at: https://www.raven.com/...
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Page 5: Safety Information
● Do not install the hardware in a humid or dusty place. ● Place the hardware securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems. ● Retain the box and packing materials for shipping purposes. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 6: Federal Communications Commission (Fcc) Compliance Information Statement
This hardware should be installed and operated with minimum distance 20cm between the radiator & your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 7: Product Safety Guide
● Do not use the device with wet hands. ● Never disassemble, modify, or attempt to repair the AC power adapter, device, or device option by yourself, except as specifically explained in the device's documentation. This could cause fire, electrical shock, or injury. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 8 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 9: Getting Started
Getting Started Introduction Thank you for purchasing the Raven Scanner Original 2nd Generation. With the internet-connected Raven Scanner, you can instantly scan single-sided or double-sided document(s) and deliver the electronic images to various destinations including e-mail addresses, fax, and cloud services such as Raven Cloud, Dropbox, Google Drive or Evernote. -
Page 10: Front View
Open to collect the document after scanned. Extension Pull it out. Documents are ejected from the ADF to the tray. Paper Stopper Adjust to the length of the documents to prevent them from falling apart. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 11: Rear View
USB Flash Drive Port Connect your USB flash drive to this port. Power Connector Connect the AC adapter to the scanner. Kensington Attach to a lock to secure the scanner. Security Slot support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 12: Setting Up Your Scanner
2.2 (Optional) To use a wired internet connection, connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub (router/modem). Connect the other end to the port marked at the back of the product. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 13 3.1 Connect to available wireless network 3.2 Or connect to other hidden network. Sign in to your Raven account. Sign up if you don’t already have an account. 4.1 Sign in to your Raven account or sign 4.2 Welcome screen shows scan up for free.
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Page 14: Updating Your Scanner Software
Updating Your Scanner Software To take advantage of the latest features and enhancements of your Raven Scanner, periodic updates are required. When connected to the internet, your Raven Scanner will automatically detect when new updates are available and prompt for installation. Simply follow the steps below to install the latest update. - Page 15 Good: Choose to scan at 200dpi (good for most documents) Destination Choose one or more destinations where your scanned documents should be sent. Raven Cloud: Scan to your Raven Cloud document management account for searchable filing & organization. Google Drive: Scan to your Google Drive account (login required).
- Page 16 Authenticator App for added security. When 2FA is enabled, the authentication code will be required in order to sign in to your scanner or Raven Cloud account. Once signed in to your scanner, you will not need to re-enter the 2FA code unless you log out.
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Page 17: Operation
1. Hold both ends of the documents and fan them a few times. 2. Rotate the documents by 90 degrees and fan them in the same manner. 3. Align the edges of the documents in a step-like pattern (see picture). support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 18: Scanning A Stack Of Document With Various Sizes And Weights
3. Align the edges of the documents by tapping the bottom of the stack against the table top. 4. Center these pages in the document feeder and make sure that the edges of page of the largest size slightly touch the Paper Guide. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 19 Scanning and Sending Your Document to Raven Cloud 1. Load the stack of documents with the top of the pages pointing into the feeder.
- Page 20 4. Select “OneDrive” as the Destination. 5. Press “Scan”. 6. Preview thumbnails of the scanned pages and make any necessary edits. Scanning Your Document to Dropbox 1. Connect your Dropbox account within your account settings by visiting https://app.raven.com/connect support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 21 6. Preview thumbnails of the scanned pages and make any necessary edits. 7. Locate your documents in Quickbooks Online as PDF attachments to be used with invoice or expense transactions Scanning Your Document to Fax Numbers support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 22 Host Address: domain name of the FTP server you want to connect to, or the IP address of the FTP server (max 64 characters). c. Username: the username that has been registered with the FTP server for the machine (optional). support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 23: Saving Contacts
7. Select the saved contact from the email or fax destination screen Using As A TWAIN Scanner With a Computer To use your Raven Scanner Original 2nd Generation as a regular scanner, you must first install Raven Destop onto your computer. After installation of Raven Desktop is completed, this scanner allows you to scan via a Raven Desktop from your computer. - Page 24 Installing Raven Desktop and Connecting To The Computer 1. Visit raven.com/desktop to download the Windows or Mac installation file 2. Complete the installation instructions to install the driver onto your computer 3. Connect the square end of the USB cable to the USB port of your scanner.
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Page 25: Troubleshooting
1. Press the ADF Release Button on the right side. Gently open the Scanner Front Door to the left. 2. Carefully pull the paper out of the ADF unit. 3. Close the scanner front door. Your Scanner is now ready to use. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 26: Questions And Answers
Paper becomes skewed in the scanner. Answer: 1. Use the slide guide to keep the paper path straight. 2. Check the condition of the feeding roller. If necessary, follow the cleaning directions and perform the cleaning. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 27: Maintenance
Tip! If documents do not feed easily, if several documents feed at the same time or if streaks appear on the scanned images, it is time to clean your scanner. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 28 ADF Roller until the surface is completely removed from dust. 3. Wipe the rubber part of the ADF pad. Be careful not to damage the pick springs. 4. Close the scanner front cover. Your scanner is now ready for use. support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 29 1. Press the ADF Release button. Open the front door to the left. 2. Wet a clean cloth with some isopropyl alcohol. (95%) 3. Wipe the glass and the white area as illustrated below to rid the dust or dirt. support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 30: Replacing The Adf Reverse Roller
In this case, you may need to replace a new ADF reverse roller. For ordering the ADF roller, please email Raven support at support@raven.com or call 1-800-713-9009 to order a replacement. -
Page 31: Replacing The Adf Roller
In this case, you may need to replace a new ADF roller. For ordering the ADF roller, please email Raven support at support@raven.com or call 1-800-713-9009 to order a replacement. -
Page 32: Specifications
TWAIN for Win XP / Vista / Win 7 / Win 8 / Win 10 / Mac OS Included Items: Raven Scanner Original 2nd Generation, AC Cable, AC Adaptor, Quick Guide, Ethernet Cable For more Raven Scanner information, visit our website at: https://www.raven.com/... -
Page 33: Technical Support
Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston, Texas 77099 1-800-713-9009 support@raven.com www.Raven.com support@raven.com | 1-800-713-9009 | raven.com/support...