Related Manuals for Raven GO Duplex
Summary of Contents for Raven GO Duplex
- Page 1 Raven Scanner GO Duplex USB User Manual support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 2: Copyrights And Trademarks
Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer” or “Raven”) warrants that each Machine is free from defects in materials and workmanship and conforms to the manufacturer’s published specifications. The warranty period for each Machine is a specified, fixed period commencing on its date of... - Page 3 EXCEPT FOR THE LIMITED WARRANTY ON MEDIA AND HARDWARE SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE RAVEN SOFTWARE AND HARDWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND RAVEN AND RAVEN’S LICENSORS HEREBY...
- Page 4 1-800-713-9009 In order to properly service you, please be prepared to describe your issue and provide the Raven account email address, scanner model, serial number and proof of purchase. For more Raven Scanner information, visit our website at: https://www.raven.com/...
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Page 5: Safety Information
● Do not install the hardware in a humid or dusty place. ● Place the hardware securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems. ● Retain the box and packing materials for shipping purposes. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 6: Federal Communications Commission (Fcc) Compliance Information Statement
This hardware should be installed and operated with minimum distance 20cm between the radiator & your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 7: Product Safety Guide
● Do not use the device with wet hands. ● Never disassemble, modify, or attempt to repair the AC power adapter, device, or device option by yourself, except as specifically explained in the device's documentation. This could cause fire, electrical shock, or injury. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 8 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 9: Getting Started
Getting Started Introduction Thank you for purchasing the Raven GO Duplex USB Document Scanner. With the Raven GO Duplex USB Scanner, you can instantly scan single-sided and deliver the electronic images to various destinations including your desktop, e-mail addresses, fax, and cloud services such as Raven Cloud, Dropbox, Google Drive or Evernote with the use of Raven Desktop. -
Page 10: Front View
Press to cancel a scanning job during operation. Status Light Indicator ● A solid blue light indicates ready status. ● A flashing blue light indicates scanning status. ● A flashing red light indicates error status. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 11: Side View
Be sure to use the proper AC power source. ● Place the scanner securely on an even, flat surface. Tilted or uneven surfaces may cause ● mechanical or paper-feeding problems. Retain the scanner box and packing materials for shipping purposes. ● support@raven.com | 1-800-713-9009 | raven.com/support... - Page 12 Removing the Protective Tape Remove the protective tapes on the scanner and inside the document feeder as illustrated below. support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 13 Raven Desktop. 3.2 Complete the download and installation of Raven Desktop on your computer. 3.3 Sign up for a free Raven account, or log in with existing Raven account credentials. Connect to Power/Computer 4.1 Connect the micro USB connector to the USB port of the scanner.
- Page 14 4.2 The computer should detect a new USB device and prompt a “New Hardware Found” message. 4.3 Open Raven Desktop and click to Connect a new scanner, then choose Raven GO and the USB connection method to proceed through the steps to finishing installing drivers and connecting the scanner to your computer.
- Page 15 3.1 Select your desired workflow, then press the SCAN button on the bottom right. Workflows can also be selected on the scanner screen and started using the scan button on the scanner when Raven Desktop is open and connected. 3.2 Make any desired changes by double clicking the preview pages, or using the buttons on the preview page.
- Page 16 Destinations Choose one or more destinations where your scanned documents should be sent. Raven Cloud: Scan to your Raven Cloud document management account for searchable filing & organization. Google Drive: Scan to your Google Drive account (login required).
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Page 17: Operation
● Document(s) should be square or rectangular and in good condition (not fragile or worn). ● Document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes. ● Document(s) should be free of staples, paper clips, paper sticky notes. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 18 1. Load the top page Face Up with the top left edge set against the left side of the scanner. 2. Select “Raven Cloud” as a Destination in your desired Raven Desktop workflow. 3. Click “SCAN”. 4. Preview thumbnails of the scanned pages and make any necessary edits.
- Page 19 2. Load the top page Face Up with the top left edge set against the left side of the scanner. 3. Select “Google Drive” as a Destination in your desired Raven Desktop workflow. 4. Click “SCAN”. 5. Preview thumbnails of the scanned pages and make any necessary edits.
- Page 20 2. Load the top page Face Up with the top left edge set against the left side of the scanner. 3. Select “SharePoint” as a Destination in your desired Raven Desktop workflow. 4. Click “SCAN”. 5. Preview thumbnails of the scanned pages and make any necessary edits.
- Page 21 2. Load the top page Face Up with the top left edge set against the left side of the scanner. 3. Select “Box” as a Destination in your desired Raven Desktop workflow. 4. Click “SCAN”. 5. Preview thumbnails of the scanned pages and make any necessary edits.
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Page 22: Saving Contacts
Raven Desktop onto your computer and complete the driver installation. After installation of Raven Desktop is completed and you have connected to your scanner, you can close Raven Desktop and the Raven GO Duplex should be available for use with other applications that are TWAIN compatible. -
Page 23: Troubleshooting
This will cause the top of the scanner to release from the bottom of the scanner. 2. Remove the Item. 3. Close the cover and reinsert the item to rescan. The light will stop flashing once closed support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 24: Error Conditions
Close cover and then try again. The Red LED will not 6 Continuous Blinks stop blinking unless the cover has been closed. Calibration Fails The calibration attempt Recalibrate the has failed. scanner.(See the Calibrate 8 Continuous Blinks Scanner” Section) support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 25: Questions And Answers
Questions and Answers Question: The Scanner is often disconnected or not found on Raven Desktop Answer: After a period of no use, the scanner goes into a low power sleep state. Simply press the power button to wake the scanner before attempting to scan or use Raven Desktop. -
Page 26: Maintenance
Carefully and firmly press your thumb into the feeder and then raise the cover. This will cause the top of the scanner to release from the bottom of the scanner. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 27 2. Gently wipe the glass and feeding rollers on the scanner and the CIS cover with the cleaning cloth(included). Glass: Rollers: 3. Close the scanner by pushing the top of the scanner back down onto the bottom of the scanner. support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 28 NOTE: ● Adding some isopropyl alcohol (95%) on the cleaning cloth is more efficient when cleaning the rollers. Raven Scanner Cleaning Wipes are available on Raven.com for pre-moistened disposable cleaning wipes. ● Do not use any solvents or corrosive liquid (i.e., alcohol, kerosene, etc.) to clean...
- Page 29 Calibrating your Raven Go Duplex Calibrating the Raven GO is only needed if your scanned images look fuzzy, the color looks abnormal, after 8,000 Scans, or if the scanner has been stored for long use without being used. Calibrating the Raven Go will reset the Contact Image Sensor to resume its color and sharpness.
- Page 30 7. (1)Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet(comes with the Raven Go) into your Raven GO Scanner. (2)You will insert the calibration sheet text face-up and the white part of the sheet first into the GO Scanner.
- Page 31 Calibration Steps - Mac Click the Finder Icon In the pop up search tool type in "Capture Tool" and open the program. Next select Setup in the top left hand corner. support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 32 Then click on the settings(1) tab at the top and then Check Mark the Enhancements tab to enable it(2). 5. Next click on the enhancements tab(1) at the top. Then click on the calibration button to open the calibration startup(2). support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 33 6. Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet(comes with the Raven Go) into your Raven GO Scanner. You will insert the calibration sheet text face-up and the white part of the sheet first into the GO Scanner.
- Page 34 7. After clicking yes, your calibration sheet will be pulled through your GO Scanner to complete the process. You have now successfully calibrated your Raven GO Scanner! support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 35 | 1-800-713-9009 | raven.com/support...
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Page 36: Specifications
TWAIN for Win XP / Vista / Win 7 / Win 8 / Win 10 / Win 11 / Mac OS Included Items: Raven Compact Scanner, AC Cable, AC Adaptor, Quick Guide, USB Cable For more Raven Scanner information, visit our website at: https://www.raven.com/... -
Page 37: Technical Support
Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston, Texas 77099 1-800-713-9009 support@raven.com www.Raven.com support@raven.com | 1-800-713-9009 | raven.com/support...