Related Manuals for Raven GO Simplex
Summary of Contents for Raven GO Simplex
- Page 1 Raven Scanner GO Simplex USB User Manual support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 2: Copyrights And Trademarks
Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer” or “Raven”) warrants that each Machine is free from defects in materials and workmanship and conforms to the manufacturer’s published specifications. The warranty period for each Machine is a specified, fixed period commencing on its date of purchase, as evidenced by your original or digital sales receipt;... - Page 3 WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. RAVEN’S LIMITED WARRANTY DOES NOT APPLY TO A RAVEN PRODUCT THAT HAS BEEN SUBJECTED TO PHYSICAL DAMAGE AFTER PURCHASE, CAUSED, FOR EXAMPLE,...
- Page 4 1-800-713-9009 In order to properly service you, please be prepared to describe your issue and provide the Raven account email address, scanner model, serial number and proof of purchase. For more Raven Scanner information, visit our website at: https://www.raven.com/...
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Page 5: Safety Information
● Do not install the hardware in a humid or dusty place. ● Place the hardware securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems. ● Retain the box and packing materials for shipping purposes. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 6: Federal Communications Commission (Fcc) Compliance Information Statement
This hardware should be installed and operated with minimum distance 20cm between the radiator & your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 7: Product Safety Guide
● Do not use the device with wet hands. ● Never disassemble, modify, or attempt to repair the AC power adapter, device, or device option by yourself, except as specifically explained in the device's documentation. This could cause fire, electrical shock, or injury. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 8 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 9: Getting Started
Raven GO Simplex USB Scanner, you can instantly scan single-sided and deliver the electronic images to various destinations including your desktop, e-mail addresses, fax, and cloud services such as Raven Cloud, Dropbox, Google Drive or Evernote with the use of Raven Desktop. -
Page 10: Front View
Cancel Button Press to cancel a scanning job during operation. Status Light Indicator A solid blue light indicates ready status. A flashing blue light indicates scanning status. A flashing red light indicates error status. support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 11: Rear View
Place the scanner securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems. Retain the scanner box and packing materials for shipping purposes. Removing the Protective Tape Remove the protective tapes on the scanner and inside the document feeder as illustrated below. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 12 | 1-800-713-9009 | raven.com/support...
- Page 13 Raven Desktop. 3.2 Complete the download and installation of Raven Desktop on your computer. 3.3 Sign up for a free Raven account, or log in with existing Raven account credentials. Connect to Power/Computer 4.1 Connect the micro USB connector to the USB port of the scanner.
- Page 14 Ensure that the scanner shows as Connected in the bottom left corner of Raven Desktop If the scanner is not connected, click “Connect Scanner” to reconnect or reinstall drivers. If the scanner is in sleep mode, press the power button to wake before connecting.
- Page 15 Destinations Choose one or more destinations where your scanned documents should be sent. Raven Cloud: Scan to your Raven Cloud document management account for searchable filing & organization. Google Drive: Scan to your Google Drive account (login required).
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Page 16: Operation
● Document(s) should be free of staples, paper clips, paper sticky notes. Loading Document(s) in the Automatic Document Feeder (ADF) Tray 1. Insert your document FACE UP to the feeder and align it to the left edge of the feeder. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 17 1. Load the single sided document Face Up with the top left edge set against the left side of the scanner. 2. Verify the paper guide is aligned properly with the paper. 3. Select “Raven Cloud” as a Destination in your desired Raven Desktop workflow. support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 18 2. Verify the paper guide is aligned properly with the paper. 3. Select “Email” as a Destination in your desired Raven Desktop workflow. 4. Enter email address or addresses to receive the scan, or select from saved contacts in the drop down menu.
- Page 19 4. Select “Google Drive” as a Destination in your desired Raven Desktop workflow. 5. Click “SCAN”. 6. Preview thumbnails of the scanned pages and make any necessary edits. Scanning Your Document to SharePoint 1. Connect your SharePoint account within your account settings by visiting https://app.raven.com/connect...
- Page 20 3. Verify the paper guide is aligned properly with the paper. 4. Select “Dropbox” as a Destination in your desired Raven Desktop workflow. 5. Click “SCAN”. 6. Preview thumbnails of the scanned pages and make any necessary edits. Scanning Your Document to Box 1.
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Page 21: Saving Contacts
Raven Desktop onto your computer and complete the driver installation. After installation of Raven Desktop is completed and you have connected to your scanner, you can close Raven Desktop and the Raven GO Simplex should be available for use with other applications that are TWAIN compatible. -
Page 22: Troubleshooting
This will cause the top of the scanner to release from the bottom of the scanner. 2. Remove the Item. 3. Close the cover and reinsert the item to rescan. The light will stop flashing once closed support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 23: Error Conditions
Close cover and then try again. The Red LED will not 6 Continuous Blinks stop blinking unless the cover has been closed. Calibration Fails The calibration attempt Recalibrate the has failed. scanner.(See the Calibrate 8 Continuous Blinks Scanner” Section) support@raven.com | 1-800-713-9009 | raven.com/support... -
Page 24: Questions And Answers
Questions and Answers Question: The Scanner is often disconnected or not found on Raven Desktop Answer: After a period of no use, the scanner goes into a low power sleep state. Simply press the power button to wake the scanner before attempting to scan or use Raven Desktop. -
Page 25: Maintenance
Carefully and firmly press your thumb into the feeder and then raise the cover. This will cause the top of the scanner to release from the bottom of the scanner. support@raven.com | 1-800-713-9009 | raven.com/support... - Page 26 NOTE: Adding some isopropyl alcohol (95%) on the cleaning cloth is more efficient when cleaning the rollers. Raven Scanner Cleaning Wipes are available on Raven.com for pre-moistened disposable cleaning wipes. Do not use any solvents or corrosive liquid (i.e., alcohol, kerosene, etc.) to clean...
- Page 27 Calibrating your Raven Go Simplex Calibrating the Raven GO is only needed if your scanned images look fuzzy, the color looks abnormal, after 8,000 Scans, or if the scanner has been stored for long use without being used. Calibrating the Raven Go will reset the Contact Image Sensor to resume its color and sharpness.
- Page 28 7. (1)Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet(comes with the Raven Go) into your Raven GO Scanner. (2)You will insert the calibration sheet text face- up and the white part of the sheet first into the GO Scanner.
- Page 29 In the pop up search tool type in "Capture Tool" and open the program. Next select Setup in the top left hand corner. Then click on the settings(1) tab at the top and then Check Mark the Enhancements tab to enable it(2). support@raven.com | 1-800-713-9009 | raven.com/support...
- Page 30 6. Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet(comes with the Raven Go) into your Raven GO Scanner. You will insert the calibration sheet text face-up and the white part of the sheet first into the GO Scanner.
- Page 31 7. After clicking yes, your calibration sheet will be pulled through your GO Scanner to complete the process. You have now successfully calibrated your Raven GO Scanner! support@raven.com | 1-800-713-9009 | raven.com/support...
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Page 32: Specifications
Specifications support@raven.com | 1-800-713-9009 | raven.com/support... - Page 33 TWAIN for Win XP / Vista / Win 7 / Win 8 / Win 10 / Win 11 / Mac OS Included Items: Raven Compact Scanner, AC Cable, AC Adaptor, Quick Guide, USB Cable For more Raven Scanner information, visit our website at: https://www.raven.com/...
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Page 34: Technical Support
Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston, Texas 77099 1-800-713-9009 support@raven.com www.Raven.com support@raven.com | 1-800-713-9009 | raven.com/support...