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Raven ​
S canner ​ O riginal 
User Manual 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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Summary of Contents for Raven Scanner Original

  • Page 1                   Raven ​ S canner ​ O riginal  User Manual                                             ...
  • Page 2       1 ...
  • Page 3: Copyrights And Trademarks

    Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty  Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer”  or “Raven”) warrants that each Machine is free from defects in materials and  workmanship and conforms to the manufacturer’s published specifications. The ...
  • Page 4 EXCEPT FOR THE LIMITED WARRANTY ON MEDIA AND HARDWARE SET FORTH  ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE  RAVEN SOFTWARE AND HARDWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND  WITHOUT WARRANTY OF ANY KIND, AND RAVEN AND RAVEN’S LICENSORS HEREBY ...
  • Page 5   In order to properly service you, please be prepared to describe your issue and provide  the Raven account email address, scanner model, serial number and proof of purchase.    For more Raven Scanner information, visit our website at: ​...
  • Page 6: Safety Information

      Safety Information    When using this machine, the following safety precautions should always be followed.    Safety During Operation    In this manual, the following important symbols are used:    ● WARNING:  Indicates potentially hazardous situations, which if instructions are not followed, could  result in death or serious injury. ...
  • Page 7   Precautions    ● Do not install the hardware near heating or air conditioning units.  ● Do not install the hardware in a humid or dusty place.  ● Place the hardware securely on an even, flat surface. Tilted or uneven surfaces  may cause mechanical or paper-feeding problems. ...
  • Page 8: Federal Communications Commission (Fcc) Compliance Information Statement

      Federal Communications Commission (FCC) compliance information  statement  Part 15    This equipment has been tested and found to comply with the limits for a Class B digital  device, pursuant to part 15 of the FCC rules. These limits are designed to provide  reasonable protection against harmful interference in a residential installation. ...
  • Page 9: Product Safety Guide

      Product Safety Guide    Please clearly read all these instructions and follow all instructions and warnings before  installing and using the device.    The following indications are used in this document to obviate any chance of accident  or damage to you and/or the device.   ...
  • Page 10   o Liquid has entered the device or the AC power adapter.  o Object has entered the device or the AC power adapter.  o The device or the AC power adapter has been dropped, or the case has  been damaged.  o The device or the AC power adapter does not operate normally (i.e. ...
  • Page 11: Getting Started

    Raven Cloud, Dropbox, Google Drive or Evernote. In addition,  the product also allows you to save the scanned image to an inserted USB flash drive. ...
  • Page 12   Front View      #  Part Name  Function  1  Stacker  Keeps the paper in place. Extend it in case of longer  paper.  2  Panel Unit  ADF cover with the touch panel.  3  Touch Panel  Use this touch panel to operate the scanner.  4 ...
  • Page 13   Rear View      #  Part Name  Function  13  Power Switch  Use this to turn the scanner ON or OFF.  14  Power Receptor  Connects the scanner to a standard AC power  outlet by the included AC adapter.  15  Ethernet Port  Connects the scanner to a port on the ...
  • Page 14: Setting Up Your Scanner

      Setting Up Your Scanner    Install the Scanner        1.1 Open the panel unit by pulling the 1.2 Install the paper chute by aligning  lever, and get the paper chute ready. and inserting the tabs of the paper  chute into their slots on the scanner. ...
  • Page 15     Connect The Scanner        2.1 Connect one end of the power cable to the power receptacle of the scanner.  Connect the other end to an appropriate power outlet.    ● ATTENTION: Please make sure the scanner is turned OFF before you plug or  unplug the scanner power adapter. ...
  • Page 16   3.1 Connect to available wireless network 3.2 Or connect to other hidden network.    Sign in to your Raven account. Sign up if you don’t already have an account.        4.1 Sign in to your Raven account or sign 4.2 Welcome screen shows scan ...
  • Page 17: Adjusting Scan Settings

    Updating Your Scanner Software    To take advantage of the latest features and enhancements of your Raven Scanner,  periodic updates are required. When connected to the internet, your Raven Scanner will  automatically detect when new updates are available and prompt for installation. Simply ...
  • Page 18: Operation

      Operation    Document Loading Tips    Make sure the size and ream weight of your documents are acceptable by the scanner.  Refer to “Specifications” of this guide for more information.    To scan multiple documents in a batch from the ADF can increase your work efficiency  and make large scanning tasks easier.
  • Page 19   Loading Document(s) in the ADF    Document Feeding    1. Load the stack of documents ​ f ace down​ with the top of the  pages pointing into the feeder.  2. Verify that the paper guides are aligned with the edges of the  stack by sliding the paper feed guides in the automatic ...
  • Page 20   Scanning a Stack of Document with Various Sizes and Weights    When scanning a batch of documents with different sizes and weights, be sure to follow  the following guidelines to avoid a skewed image or a paper jam:     ...
  • Page 21: Scanning Plastic Cards

      Scanning Plastic Cards    The plastic card can be an embossed credit card, driver license, ID card, insurance card,  medic-care card or any membership card. Make sure to load the embossed face of the  embossed card face up into the scanner. When scanning multiple embossed cards, the  pad module can be removed to ease the scanning process.
  • Page 22     Scanning and Sending Your Document to Raven Cloud    1. Load the stack of documents with the top of the pages pointing into the feeder.  2. Verify that the paper guides are aligned with the edges of the stack by sliding the ...
  • Page 23   1. Connect your Dropbox account within your account settings by visiting  https://app.raven.com /connect  2. Load the stack of documents with the top of the pages pointing into the feeder.  3. Verify that the paper guides are aligned with the edges of the stack by sliding the ...
  • Page 24   1. Connect your Evernote account within your account settings by visiting  https://app.raven.com/connect  2. Load the stack of documents with the top of the pages pointing into the feeder.  3. Verify that the paper guides are aligned with the edges of the stack by sliding the ...
  • Page 25: Troubleshooting

      Troubleshooting    Clearing Paper Jams    In the event of a paper jam, follow the procedures below to remove the paper:    1. Remove any unjammed documents still loaded into the ADF.  2. Open the panel unit by pulling the panel unit open lever.   ...
  • Page 26     4. Close the panel unit by pushing it back down until it snaps back into place.          25 ...
  • Page 27: Questions And Answers

      Questions and Answers    Question​ :   Paper becomes jammed during scanning.  Answer:  1. Open the front door.  2. Pull out the jammed paper carefully.  3. Close the front door    Question​ :   More than one sheet of paper are fed into the scanner.  Answer: ...
  • Page 28: Maintenance

      Maintenance    Your scanner is designed to be maintenance-free. However, constant care and  maintenance can keep your scanner working smoothly.    Cleaning The Scanner     Paper powder, dust, ink and toner from paper being scanned may make the inner ADF  dirty, which leads to poor image quality or document-feeding errors.
  • Page 29   Cleaning the ADF    After using the scanner for a long period of time, the rollers and glass inside the scanner  may become contaminated with ink, toner particles or paper dust. It is necessary to  perform routine cleaning to ensure the optimum image quality and performance.    ...
  • Page 30       Cleaning The Glass    4. Wet a clean cloth with some isopropyl alcohol. (95%)    5. Wipe the glass and the white area as illustrated below to rid the dust or dirt.        Attention: ​ D o not spray cleaner directly onto the scanner glass. Excess liquid residue  may fog or damage the scanner. ...
  • Page 31: Replacing The Pad Module

      Replacing the Pad Module    As a guideline, it is recommended to replace the pad module every 50000 sheets of  scans (A4, 70 g/m2 or 18 lb.), and it is recommended to replace the feed roller every  300000 sheets of scans (A4, 70 g/m2 or 18 lb.).   ...
  • Page 32: Replacing The Feed Roller

      4. Close the panel unit by pushing it back down until it snaps back into place.      Replacing The Feed Roller     1. Open the panel unit by pulling the panel unit open lever.        2.
  • Page 33   3. Remove the feed roller by pinching both sides of the feed roller and pull it out.            4. Install the new feed roller by aligning and inserting the feed roller onto the  roller pitman on the scanner.   ...
  • Page 34     5. Install the paper chute by aligning and inserting the tabs of the paper chute  into their slots on the scanner.        6. Close the panel unit by pushing it back down until it snaps back into place.   ...
  • Page 35: Specifications

    Operation < 30 W, Ready < 9 W, Sleep < 5.2 W, Off < 0.3 W Operating Environment Temperature (41°F~95°F)   Included Items: ​ R aven Scanner Original, AC Cable, AC Adaptor   For more Raven Scanner information, visit our website at: ​ h ttps://www.raven.com/  ...
  • Page 36: Technical Support

      Technical Support    Raven  5821 Southwest Freeway  Suite 600  Houston, Texas 77057    1-800-713-9009    support@raven.com    www.Raven.com    35 ...

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