Raven Scanner Pro User Manual

Raven Scanner Pro User Manual

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Raven ​
S canner ​ P ro 
User Manual 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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Summary of Contents for Raven Scanner Pro

  • Page 1                   Raven ​ S canner ​ P ro  User Manual                                             ...
  • Page 2: Copyrights And Trademarks

    Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty  Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer”  or “Raven”) warrants that each Machine is free from defects in materials and  workmanship and conforms to the manufacturer’s published specifications. The ...
  • Page 3   ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE  RAVEN SOFTWARE AND HARDWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND  WITHOUT WARRANTY OF ANY KIND, AND RAVEN AND RAVEN’S LICENSORS HEREBY  DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE ...
  • Page 4   In order to properly service you, please be prepared to describe your issue and provide  the Raven account email address, scanner model, serial number and proof of purchase.    For more Raven Scanner information, visit our website at: ​...
  • Page 5: Safety Information

      Safety Information    When using this machine, the following safety precautions should always be followed.    Safety During Operation    In this manual, the following important symbols are used:    ● WARNING:  Indicates potentially hazardous situations, which if instructions are not followed, could  result in death or serious injury. ...
  • Page 6: Federal Communications Commission (Fcc) Compliance Information Statement

      Federal Communications Commission (FCC) compliance information  statement  Part 15    This hardware has been tested and found to comply with the limits for a Class B digital  device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  reasonable protection against harmful interference in a residential installation.
  • Page 7: Product Safety Guide

      Product Safety Guide    Please clearly read all these instructions and follow all instructions and warnings before  installing and using the device.    The following indications are used in this document to obviate any chance of accident  or damage to you and/or the device.   ...
  • Page 8   ● Unplug the device and the AC power adapter, and refer servicing to qualified  service personnel under the following conditions:  o The AC power adapter or plug is damaged.  o Liquid has entered the device or the AC power adapter.  o Object has entered the device or the AC power adapter. ...
  • Page 9: Getting Started

      Introduction   Thank you for purchasing the Raven Scanner Pro. With the internet-connected Raven  Scanner, you can instantly scan single-sided or double-sided document(s) and deliver  the electronic images to various destinations including e-mail addresses, fax, and cloud  services such as Raven Cloud, Dropbox, Google Drive or Evernote. In addition, the ...
  • Page 10: Front View

        Front View          Part Name  Function  Extension  Can be pulled out and adjusted to the size of the document  being scanned.  ADP Paper Tray  Load the document onto this part when scanning document.  Paper Guides  Adjusts to the width of the documents to prevent skewing of the ...
  • Page 11: Rear View

      Rear View          Part Name  Function  LAN Port  Connect the scanner to network with a LAN cable.  USB Port  Connect to your computer via a USB cable to use the device  as a regular scanner.  USB Flash Drive Port  Connect your USB flash drive to this port. ...
  • Page 12: Setting Up Your Scanner

      Setting Up Your Scanner    Install the Scanner          1.1 Hold the ADF Paper Tray and insert 1.2 Pull out the extension to the length    two pins to the holes on the top of the of the document.
  • Page 13   3.1 Connect to available wireless network 3.2 Or connect to other hidden network.    Sign in to your Raven account. Sign up if you don’t already have an account.        4.1 Sign in to your Raven account or sign 4.2 Welcome screen shows scan ...
  • Page 14: Updating Your Scanner Software

    Updating Your Scanner Software    To take advantage of the latest features and enhancements of your Raven Scanner,  periodic updates are required. When connected to the internet, your Raven Scanner will  automatically detect when new updates are available and prompt for installation. Simply ...
  • Page 15: Operation

      Operation    Document Loading Tips    Before using the ADF (Auto Document Feeder), please make sure that your  paper meets the following specifications:    ● Document(s) can range in size from 50 x 50 mm (2 x 2 in.) (A8) to 216 x 356 mm  (8.5 x 14 in.) (Legal). ...
  • Page 16: Scanning A Stack Of Document With Various Sizes And Weights

      Scanning a Stack of Document with Various Sizes and Weights    When scanning a batch of documents with different sizes and weights, be sure to follow  the following guidelines to avoid a skewed image or a paper jam:     ...
  • Page 17: Scanning And Sending Your Document To E-Mail Addresses

      Scanning and Sending Your Document to Raven Cloud    1. Load the stack of documents with the top of the pages pointing into the feeder. ...
  • Page 18   1. Connect your Google Drive account within your account settings by visiting  https://app.raven.com/connect  2. Load the stack of documents with the top of the pages pointing into the feeder.  3. Verify that the paper guides are aligned with the edges of the stack by sliding the ...
  • Page 19 Using As A Regular Scanner    To use your Raven Scanner Pro as a regular scanner, you must first install the TWAIN  and WIA drivers onto your computer. After installation of scanner driver is completed,  this scanner allows you to scan via a TWAIN, or a WIA interface. Start your ...
  • Page 20   5. Follow any on-screen instructions, clicking the Next button to continue. If the  certification screen appears, click Continue Anyway to complete the installation.  6. When the Finish dialog is prompted, click the Finish button.        19 ...
  • Page 21: Troubleshooting

      Troubleshooting    Clearing Paper Jams    In the event of a paper jam, follow the procedures below to remove the paper:    1. Press the ADF Release Button on the right side. Gently open the Scanner Front  Door to the left.   ...
  • Page 22: Questions And Answers

      Questions and Answers    Question​ :   Paper becomes jammed during scanning.  Answer:  1. Open the front door.  2. Pull out the jammed paper carefully.  3. Close the front door    Question​ :   More than one sheet of paper are fed into the scanner.  Answer: ...
  • Page 23: Maintenance

      Maintenance    Your scanner is designed to be maintenance-free. However, constant care and  maintenance can keep your scanner working smoothly.    Cleaning The Touchscreen     Wipe the Touch screen Monitor with a wet cloth first then wipe it with a dry cloth.    ...
  • Page 24   Cleaning Procedures    1. Soak a clean cloth with some isopropyl alcohol (95%).        2. Press the ADF Release button to open the front door to the left. Wipe and rotate  the ADF Roller until the surface is completely removed from dust.   ...
  • Page 25   Cleaning The Glass    1. Press the ADF Release button. Open the front door to the left.    2. Wet a clean cloth with some isopropyl alcohol. (95%)    3. Wipe the glass and the white area as illustrated below to rid the dust or dirt.   ...
  • Page 26: Replacing The Adf Reverse Roller

    In this  case, you may need to replace a new ADF reverse roller. For ordering the ADF roller,  please email Raven support at support@raven.com or call 1-800-713-9009 to order a  replacement. ...
  • Page 27   Reassembling Procedure    1. Insert the left end of the Reverse Roller to the hole of its original place.  2. Insert the right end of the Reverse Roller to its slot.        3. Close the Reverse Roller Cover.   ...
  • Page 28: Replacing The Adf Roller

    In this case, you  may need to replace a new ADF roller. For ordering the ADF roller, please email Raven  support at support@raven.com or call 1-800-713-9009 to order a replacement. ...
  • Page 29   4. Detach the right end of the ADF roller from the scanner and remove the ADF  roller.        Reassembling Procedure    1. Insert the left end of the ADF roller first to its slot and place the ADF roller to its  proper position. ...
  • Page 30: Specifications

    TWAIN for Win XP / Vista / Win 7 / Win 8 / Win 10 / Mac OS   Included Items: ​ R aven Scanner Pro, AC Cable, AC Adaptor, Quick Guide, Ethernet Cable, Self-Inking Stamp For more Raven Scanner information, visit our website at: ​...
  • Page 31: Technical Support

      Technical Support    Raven  5821 Southwest Freeway  Suite 600  Houston, Texas 77057    1-800-713-9009    support@raven.com    www.Raven.com  30 ...

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