Advertisement

Raven
Scanner Standard USB
User Manual
support@raven.com | 1-800-713-9009 | raven.com/support

Advertisement

Table of Contents
loading

Summary of Contents for Raven Standard USB

  • Page 1 Raven Scanner Standard USB User Manual support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 2: Copyrights And Trademarks

    Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer” or “Raven”) warrants that each Machine is free from defects in materials and workmanship and conforms to the manufacturer’s published specifications. The warranty period for each Machine is a specified, fixed period commencing on its date of...
  • Page 3 LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. RAVEN’S LIMITED WARRANTY DOES NOT APPLY TO A RAVEN PRODUCT THAT HAS BEEN SUBJECTED TO PHYSICAL DAMAGE AFTER PURCHASE, CAUSED, FOR EXAMPLE,...
  • Page 4 1-800-713-9009 In order to properly service you, please be prepared to describe your issue and provide the Raven account email address, scanner model, serial number and proof of purchase. For more Raven Scanner information, visit our website at: https://www.raven.com/...
  • Page 5: Safety Information

    ● Do not install the hardware in a humid or dusty place. ● Place the hardware securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems. ● Retain the box and packing materials for shipping purposes. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 6: Federal Communications Commission (Fcc) Compliance Information Statement

    This hardware should be installed and operated with minimum distance 20cm between the radiator & your body. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. “Contains FCC ID: YAI2213” support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 7: Product Safety Guide

    This could cause fire, electrical shock, or injury. ● Do not insert objects into any opening, as they may touch dangerous voltage points or short-out components. Beware of electrical shock hazards. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 8 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 9: Getting Started

    Thank you for purchasing the Raven Standard Document Scanner. With the internet-connected Raven Scanner, you can instantly scan single-sided or double-sided document(s) and deliver the electronic images to various destinations including your desktop, e-mail addresses, fax, and cloud services such as Raven Cloud, Dropbox, Google Drive or Evernote. Package Items...
  • Page 10: Front View

    Cancel / Home Cancels scan from the scanner and returns to home screen. Button Scan Button Starts scan from Raven Scanner Standard. Power Button Press and hold to turn the power on or off. Output Tray Open to collect the document after scanning.
  • Page 11: Control Panel

    ● USB icon will appear when there is a successful USB connection between the computer and scanner ● Refresh icon can be selected to refresh connection status ● Settings icon can be selected to view settings and scanner information support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 12: Rear View

    Rear View Part Name Function USB Port Connects the scanner via USB to your computer. Power Connector Connect the AC adapter to the scanner. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 13: Removable Parts

    Removable Parts support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 14: Setting Up Your Scanner

    LED indicator will stop flashing and become steadily on. To turn off the scanner, press the Power Switch button for about 3 seconds, the Power LED will be off. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 15 Raven Desktop. 3.2 Complete the download and installation of Raven Desktop on your computer. 3.3 Sign up for a free Raven account, or log in with existing Raven account credentials. Connecting to Computer 4.1 Connect the square end of the USB cable to the USB port of your scanner. Connect the rectangle end to the USB port at the rear side of your computer.
  • Page 16 Scanning with Raven Desktop Ensure that the scanner shows as Connected in the bottom left corner of Raven Desktop If the scanner is not connected, click “Connect Scanner” to reconnect or reinstall drivers ● Configure Workflows and Scan Settings 2.1 A default workflow is available and can be customized by adjusting the scan settings and destination selections on the right and then clicking “Save Default Settings”.
  • Page 17 Destinations Choose one or more destinations where your scanned documents should be sent. Raven Cloud: Scan to your Raven Cloud document management account for searchable filing & organization. Google Drive: Scan to your Google Drive account (login required).
  • Page 18 Adjust the contrast of all scans. Note that adjusting the contrast too much could result in poor image quality. File Compression High: high compression, smallest file size Medium: medium compression, medium file size (recommended) Low: low compression, large file size None: no compression applied support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 19: Operation

    1. Unfold the document feeder and its extension. 2. Unfold the output tray and raise the paper stopper. 3. Raise the paper guide and slide to the edge of your documents to hold your multi-page document. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 20 1. Hold both ends of the documents and fan them a few times. 2. Rotate the documents by 90 degrees and fan them in the same manner. 3. Align the edges of the documents in a step-like pattern (see picture). support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 21: Scanning A Stack Of Document With Various Sizes And Weights

    3. Align the edges of the documents by tapping the bottom of the stack against the table top. 4. Center these pages in the document feeder and make sure that the edges of page of the largest size slightly touch the Paper Guide. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 22 2. Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the automatic feeder tray. 3. Select “Raven Cloud” as a Destination in your desired Raven Desktop workflow. 4. Click “SCAN”.
  • Page 23 3. Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the automatic feeder tray. 4. Select “SharePoint” as a Destination in your desired Raven Desktop workflow. 5. Click “SCAN”.
  • Page 24: Saving Contacts

    3. Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the automatic feeder tray. 4. Select “Evernote” as a Destination in your desired Raven Desktop workflow. 5. Click “SCAN”.
  • Page 25: Troubleshooting

    Raven Desktop onto your computer and complete the driver installation. After installation of Raven Desktop is completed and you have connected to your scanner, you can close Raven Desktop and the Raven Standard should be available for use with other applications that are TWAIN compatible.
  • Page 26: Error Conditions

    More than one piece of 1. Remove the paper. paper fed into the feeder. 2. Fan the paper for several times. 3. Make sure the edge of paper near the paper guide and try again. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 27 No USB Cable Connection No USB cable connection. Connect scanner to the computer with a USB cable. Firmware Download Fail Firmware installation Download the failed. firmware and try again. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 28: Questions And Answers

    1. Slide the feeder paper guides to the edge of the receipt or smallest position. 2. Align the receipt to the right edge of the feeder paper guides. 3. Ensure the receipt is down into the ADF before scanning. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 29: Maintenance

    1. Soak a clean cloth with some isopropyl alcohol (95%). 2. Open the front door slightly to the left. Wipe the feeding rollers until the surfaces are cleaned. 3. Close the scanner front cover. Your scanner is now ready for use. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 30 If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 3. Wipe the glass and the white area as illustrated in below to rid the dust or dirt. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 31: Replacing The Adf Reverse Roller

    In this case, you may need to replace a new ADF reverse roller. For ordering the ADF roller, please visit https://www.raven.com/accessories, email Raven support at support@raven.com or call 1-800-713-9009 to order a replacement.
  • Page 32 1. Insert the left end of the Friction Roller to the hole of its original place. Make sure the flat side is up as shown. 2. Insert the right end of the Friction Roller to its slot. 3. Press down the mylar assembly. support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 33: Replacing The Adf Roller

    In this case, you may need to replace a new ADF roller. For ordering the ADF roller, please email Raven support at support@raven.com or call 1-800-713-9009 to order a replacement.
  • Page 34 1. Insert the left end of the ADF roller first to its slot and place the ADF roller to its proper position. 2. Move the tab of the ADF roller DOWN. 3. Close the ADF roller cover. A snap-in sound could be heard if correctly installed support@raven.com | 1-800-713-9009 | raven.com/support...
  • Page 35: Specifications

    TWAIN for Win XP / Vista / Win 7 / Win 8 / Win 10 / Mac OS Included Items: Raven Scanner Original 2nd Generation, AC Cable, AC Adaptor, Quick Guide, Ethernet Cable For more Raven Scanner information, visit our website at: https://www.raven.com/...
  • Page 36: Technical Support

    Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston, Texas 77099 1-800-713-9009 support@raven.com www.Raven.com support@raven.com | 1-800-713-9009 | raven.com/support...

Table of Contents