Return Policy - OTOFONIX Helix User Manual

Your satisfaction is guaranteed. If you are not satisfied with your Otofonix Helix, you have 45 days to
return it for a full refund. We are unable to honor return requests after 45 days from the date of deliv-
ery. All products MUST include a Return Merchandise Authorization (RMA) number for proper process-
ing. Products returned without an RMA number will incur a twenty percent (20%) No-RMA Fee. To receive
an RMA number and return instructions, please call Customer Service: 704-380-0508, Monday to Friday,
9:00 am to 5:30 pm (EST).
You must contact customer service for an RMA number before mailing.
Days From Invoice
1-45
46+

Return Policy

With RMA
100%
No Refund
Amount Refunded
Without RMA
80%
No Refund
27