Return Policy
Your satisfaction is guaranteed. If you are not satisfied with your Otofonix Hearing Aids for whatever reason,
you have 45 days to return it for a full refund. We are unable to honor return requests after 45 days from the
date of delivery. All products MUST include a Return Merchandise Authorization (RMA) for proper processing.
Products returned without an RMA may incur a 20% No-RMA Fee.
To receive an RMA and return instructions, please email us at info@otofonix.com or call us at
(704)380-0508. We are available Monday to Friday from 8:00am to 5:00pm CST.
You must contact customer service for an RMA before mailing.
Our mailing address is:
3727 Greenbriar Dr. Suite 203, Stafford, Texas 77477 | USA
Note:
To get more information about our Return Policy, please visit:
www.otofonix.com/pages/returns-refunds
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