Troubleshooting Your Hearing Device
Action
Steps
Turn Helix On
Adjust Volume
Charge Helix
Use Dehumidifier
Clean Tubing/Tip
Clean Ear Canal
Change Tubing/Tip
Please see the pages 22-25 for more detailed troubleshooting tips.
22
Intermittent or
Distorted Sound
4
4
4
4
4
Feedback/
Whistling
4
4
4
4
Weak or
No Sound
4
4
4
4
4
4
4
Static or
Hissing
4
4
Need help?
Do you have a question about the Helix and is the answer not in the manual?