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Related Manuals for OTOFONIX GROOVE
Summary of Contents for OTOFONIX GROOVE
- Page 1 GROOVE User Manual...
- Page 2 “ I had no idea how much of life I was missing out on. I can hear the birds chirping again on my daily walks outside. I’m amazed at the difference it has made. –Sally N.
- Page 3 Our dedicated USA-based hearing specialists are happy to guide and assist you with any questions you may have. Please review this user guide to get the most out of your Groove hearing device. For best results use the original charger and adapter.
- Page 4 Different Domes (Eartips) can completely change the sound and feel of your hearing device Note: If you experiencing any itching in your ear canal while getting used to the ear domes, we recommend using Miracell Pro Ear, or olive oil. Use less than a drop and apply around the circumfer- ence of the ear dome to relieve itching.
- Page 5 domes virtually eliminate all feedback that occurs from higher amplification, but they also maximize the “occlusion effect”. A Hybrid Style Dome has a small hole or vent and features of both the open and closed dome. These domes provide greater amplification in the low frequencies than the open domes. The smaller vent also significantly minimizes the “occlusion effect”...
- Page 6 Earhook Power Kit For those with a hearing loss that is more severe, or for those who would just like more amplification, the Earhook kit has been included in your package. The Earhook and thicker tubing provides 6-8 dB of increased sound output.
- Page 7 Mark a line on the tube Cut the tube at the Push the cut end of the just ABOVE the bottom marked line tube onto the Earhook of the Earhook Place the amplifier with the attached Earhook over the ear and the assembled thick tube with dome into the ear canal.
- Page 8 First Time Users of Hearing Devices The first time you use the Groove, some sounds may seem very loud. You may hear the faucet drip, beeps from electronics, crumpling paper, sounds you may not have heard in a long time. This can be overwhelming at first.
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Page 9: Table Of Contents
If Device Makes a Whistling Sound 24 Quick Start Guide 8 If Device has a Weak or No Sound 25 Step 1: How to Charge the Groove 9 Warranty and Repairs 26 Step 2: How to Power On/Off 12 Return Policy 27... -
Page 10: Important Information
IMPORTANT LEADING CAUSE FOR LITTLE OR NO AMPLIFICATION It is very important to keep your ears clear of ear wax in order to get the best performance and life from your device, so we strongly suggest using an ear irrigation system on a regular basis. -
Page 11: What's In The Box
What’s In the Box Open Domes Closed Domes Magic Domes Sound Tubes Ear Hook Kit... -
Page 12: Features
Features Sound Tube Microphone Dome Microphone Multi-Function Button Volume Control On-Off Charging Indicator Stabilizer Bar Light Volume/Program Control Charging Port... - Page 13 “ Q uick and thorough response to questions. Very accessible and eager to provide excellent customer service. So far, pleased both with the product and the company. –Jonathan...
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Page 14: Quick Start Guide
Quick Start Guide Four Easy Steps for Using Your Otofonix Groove To Identify Left/Right Groove Step 1: Charge Groove Hold an aid upright in each hand, with controls facing you. Step 2: Turn Groove On The tips/tubing point toward each other when in the correct hand. -
Page 15: Step 1: How To Charge The Groove
Step 1: How to Charge the Groove Voltage Status Indicator Solid BLUE light Solid GREEN light when charging when charged... - Page 16 Charger Assembly Voltage Status Indicator Contact Point Charging Port Plug the small end of the cable into the Plug the big end of the cable into the adapter. charging port of the charging base. Place your hearing devices into the charging base.
- Page 17 3 Always turn off and put your hearing devices into the charging station when not in use. 4 To extend the overall life of your battery, DO NOT store your Groove for more than 1 month without charging Helpful Videos Check out our library of videos for helpful tips Otofonix.com/Resources...
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Page 18: Step 2: How To Power On/Off
Step 2: How to Power On/Off To POWER ON, Press and Hold the upper portion of the rocker switch for about 3 seconds. The device is equipped with a power-on-delay function which allows you time to put the device on your ear. To POWER OFF, Press and Hold the upper portion of the rocker switch for about 3 seconds. -
Page 19: Step 3: How To Place On Your Ear
Step 3: How to Place on Your Ear Hook body of device Insert ear dome into ear canal Tuck stabilizer bar into behind the ear. with gentle pressure until outer bowl of the ear so snugly seated in ear canal. ear dome stays in place. -
Page 20: Step 4: Volume Control
Step 4: Volume Control Both the rocker switch and the Otofonix App can be used to control the volume level. Press and quickly release the upper portion of the rocker switch to increase the volume, while the lower portion reduces the volume. -
Page 21: Changing Programs
To change your program press and hold the rocker switch down for 3 seconds at the lower portion of the rocker switch. The beeps will indicate what program you are on. The Otofonix App can also be used to change programs. (See App Guide) -
Page 22: Care And Cleaning
Care and Cleaning For optimal performance, keep the sound tube and ear dome clean. Use cleaning brush daily to clear ear dome of wax. Clean sound tube often and anytime amplification stops or seems reduced. Remove sound tube: Turn Remove ear dome from base of tube counter- sound tube by inverting clockwise and body of... - Page 23 Please note: the hearing device body can be utilized for either ear. Only the thin sound tubing is ear-specific. Red markings under the stabilizer bar is for the right and the blue marking is for the left. Tubing can be ordered at Otofonix.com.
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Page 24: Helpful Tips
Do not get your Otofonix Groove wet Do not wear your Groove while spraying hair spray or using a hairdryer Do not expose your Groove to excessive heat or moisture (use a hearing aid dehumidifier each night if you live in a humid climate) Keep sound tubes and domes clean. -
Page 25: Ordering Replacements
(3) months. Over time, these items wear out and may become stiff, affecting both fit and sound quality. Regular replacement will keep your Groove sounding and feeling like new. Visit: Otofonix.com or call 704-380-0508 to order tips, tubing and other accessories. -
Page 26: Using The Telephone
Using the Telephone If whistling occurs while using the phone, try various positions to align the phone’s audio output with the Groove’s microphone until you find what works best for you. -
Page 27: Protection Plan
Protection Plan With the Otofonix Protection Plan, you are 100% protected from ALL types of acci- dental damage, and almost anything else that may go wrong, including things not covered by the standard Warranty (water damage, battery corrosion or stepping on the hearing amplifier). -
Page 28: Troubleshooting Your Hearing Device
Intermittent or Feedback/ Weak or Static or Steps Distorted Sound Whistling No Sound Hissing Turn Groove On Adjust Volume Charge Groove Use Dehumidifier Clean Tubing/Tip Clean Ear Canal Change Tubing/Tip Please see the pages 23-25 for more detailed troubleshooting tips. -
Page 29: If Sound Is Distorted Or Intermittent
Lower the volume on your device. Turn Groove off. Charge until light turns solid green and turn Groove back on. Remove sound tube (see page 16), and set volume to 100% If you hear feedback, the device is working properly. Clean the sound tube to restore functionality. -
Page 30: If Device Makes A Whistling Sound
If Device Makes a Whistling Sound Whistling/feedback occurs when amplified sound returns to the microphone and is then re-amplified. This can be resolved by lowering the volume (when feasible). Most hearing aids whistle when the dome is not inserted correctly. Try re-seating the ear dome into your ear canal for a better fit. -
Page 31: If Device Has A Weak Or No Sound
Make sure the Groove is on (see page 12). Make sure Groove is charged. If unsure, turn Groove off and charge until blue light turns green. Turn Groove back on. Remove sound tube (see page 16), and set volume to 100%. If you hear feedback, the device is working properly. -
Page 32: Warranty And Repairs
Warranty and Repairs The Otofonix Groove is covered against defects in materials and workmanship for one year from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials, or workmanship, we will repair or replace it for free. This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your Groove, such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the device, all of which void the warranty. -
Page 33: Return Policy
Return Policy Your satisfaction is guaranteed. If you are not satisfied with your Otofonix Groove, you have 45 days to return it for a full refund. We are unable to honor return requests after 45 days from the date of deliv- ery. -
Page 34: Warning To Hearing Aid Dispensers
Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ENT specialist) before dispensing a hearing aid, if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •... - Page 35 Stop using the Otofonix Groove and consult a physician if any of the following occur: • Hearing in one or both ears worsens • Hearing does not improve • Skin irritation develops in or around your ear canal • Your ear becomes blocked or clogged with excessive ear wax •...
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Page 36: Important Notice For Users
Important Notice for Users Good health practice requires that a person with hearing loss has a medical evaluation by a licensed physician (pref- erably a physician specializing in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists. -
Page 37: Fcc Regulations
FCC Regulations Per FCC 15.19 (a) (3) and (a) (4), this device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. -
Page 38: X-Ray, Mrt, Ct, Pet Scanning, Electro-Therapy
X-ray, MRT, CT, PET Scanning, Electro-therapy • Hearing devices must not be exposed to strong electrical fields that may be generated during X-rays, CT scans, PET scans or MRTs, during electrotherapy or during surgeries. Please remove your hearing devices in these types of situations to prevent any damage to them. Explosion Hazard •... -
Page 39: Technical Data
Technical Data Earhook Tube Peak OSPL 90 HFA OSPL 90(dB SPL) Peak Gain (dB) HFA full on Gain (dB) Total Harmonic Distort: 500Hz(%) < 1 < 1 800Hz(%) < 1 < 1 1600Hz(%) < 1 < 1 EQ Input Noise (dB) <... - Page 40 FREE Customer Support (704) 380-0508 Monday - Friday 9:00am - 5:30pm EST Info@Otofonix.com Otofonix.com...
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