OTOFONIX Encore User Manual
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Encore
User Guide

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Summary of Contents for OTOFONIX Encore

  • Page 1 Encore User Guide...
  • Page 2: Table Of Contents

    Batteries 4 Wearing & Using a Hearing Device 18 About Eartips/Domes 6 Troubleshooting 20 Eartip Information 8 Otofonix Encore Technical Data 21 Programs & Volumes 9 Warranty and Repairs 22 Memory Presets 10 Return Policy 23 Sound Tube Choices 11...
  • Page 3 Please read this User Manual in its entirety. If you need help, our hearing instrument specialists are ready to provide assistance with any questions you may have. Please contact us at info@otofonix.com or watch the instructional videos at our website www.otofonix.com.
  • Page 4: What's In The Box

    What’s in the Box What's in the Box EarHook Power Kit Assortment of open and closed ear domes o tof o nJz Assembled hearing device with 2 sound tubes #312 Batteries Not shown: Protective Travel Case & English User Manual...
  • Page 6: Batteries

    Batteries Batteries The battery compartment located on the bottom of the hearing device also acts as the on-off switch. When closed the unit is ON and when open the unit is OFF. We recommend that you fully or completely open the battery door when you go to bed at night in order to conserve battery power.
  • Page 7 Batteries Batteries The proper battery size for your Otofonix Encore hearing device is a zinc-air #312. Before inserting the battery into your hearing aid, remove the brown tab and wait 1-2 minutes to allow the battery to air activate. Your hearing aid has a low current drain and the battery should last approx­imately 7 (16 hour) days or longer.
  • Page 8: About Eartips/Domes

    About Eartips/Domes...
  • Page 9 About Eartips/Domes...
  • Page 10: Eartip Information

    Eartip Information...
  • Page 11: Programs & Volumes

    Programs & Volume & Programs Volumes 4 Memory Programs 10 Volume Levels Volume Up (Quick Press once) 3 rapid beeps heard when Level 10 is reached Program Up (Press and hold for 3 seconds) Volume Down (Quick Press once) 3 rapid beeps heard when Level 1 is reached Program Down (Press and hold 3 seconds) When your hearing device is initially turned on, it will automatically default to Program1 and Volume...
  • Page 12: Memory Presets

    Memory Presets Memory Presets Your hearing device includes 4 pre-configured memory programs and 10 volume levels quickly adjust your hearing loss and and different environments. Volume Settings: Bach time you press the rocker switch either up or down you will hear one 3 dB.
  • Page 13: Sound Tube Choices

    Sound Tube Choices...
  • Page 14: Replacing Sound Tube

    To remove the tubing simply turn the tubing base in a counter-clockwise direction (like removing a bottle cap) . Please note: The hearing device body can be utilized for either ear. Only the thin sound tubing is ear-specific. Tubing can be ordered at www.otofonix.com.
  • Page 15: Earhook Power Kit

    Your hearing device was sent to you with the standard thin tubing already attached. If you need to get the maximum volume out of your Otofonix Encore, you will first need to remove the thin tube and replace it with the earhook. See "EarHook Tube lnstallation" on page...
  • Page 16: Earhook Tube Installation

    Earhook Tube Installation Earhook Tube lnstallation Your Otofonix Encore was sent to you pre-assembled with a thin sound tube and medium sized hybrid (magie) dome. If you need to get the maximum volume out of your hearing aid, we suggest attaching the Earhook kit with the traditional thick sound tube and a closed dome.
  • Page 17: Earhook Tube Installation

    Earhook Tube Installation Earhook Tube lnstallation Attach earhook to aid Insert ear dome onto Assembled thick The earhook should be body. Turn hook clock­ thick tubing connector tube and dome flush with the aid body wise 3-4 rotations Push the cut end of Mark a line on the tube Cut the tube at the ABOVE...
  • Page 18: Telecoil (Program 4)

    TELECOIL (Program 4)
  • Page 19: Daily Care & Maintenance

    Daily Care Maintenance Your Otofonix hearing device is a delicate and sensitive digital electronic device. So it is very important that you keep it clean and dry. Any moisture can have a negative impact on the hearing devise. Moisture prevention is helpful to extent the lifetime of the device.
  • Page 20: Wearing & Using A Hearing Device

    Wearing & Using A Hearing Device & WEARING USING A HEARING AID Tips Tips People learn at a different rate. Some people need a week or two to adjust to their hearing People learn at a different rate. Some people need a week or two to adjust to their hearing amplifiers and others may need a few months.
  • Page 21 Wearing & Using A Hearing Device Another reason some sounds will seem odd is that you’ll probably be hearing things that you haven’t heard in a long time. You may also be more aware of your footsteps, your car’s motor, the sounds you make as you chew your food, and just about any other environmental noise.
  • Page 22: Troubleshooting

    Troubleshooting If your device is not working properly, more than 95% of the causes will be either obstructing wax or a low/defective battery. The sudden absence of sound from your device is usually the result of wax plugging the ear dome or the tube. It can be very difficult to see.
  • Page 24: Warranty And Repairs

    This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of your encore, such as physical shock, damage from moisture or sweat, excessive wax build-up, or tampering with the device, all of which void the warranty.
  • Page 25: Return Policy

    Return Policy Your satisfaction is guaranteed. If you are not satisfied with your Otofonix Encore, you have 45 days to return it for a full refund. We are unable to honor return requests after 45 days from the date of deliv- ery.
  • Page 26: Warning To Hearing Aid Dispensers

    Warning to Hearing Aid Dispensers Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ENT specialist) before dispensing a hearing aid, if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 27 Stop using the Otofonix Encore and consult a physician if any of the following occur: • Hearing in one or both ears worsens • Hearing does not improve • Skin irritation develops in or around your ear canal • Your ear becomes blocked or clogged with excessive ear wax •...
  • Page 28: Important Notice For Users

    Important Notice for Users Important Notice for Users Good health practice requires that a person with hearing loss has a medical evaluation by a licensed physician (pref- erably a physician specializing in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
  • Page 29: X-Ray, Mrt, Ct, Pet Scanning, Electro-Therapy

    X-ray, MRT, CT, PET Scanning, Electro-therapy X-ray, MRT, CT, PET Scanning, Electro-therapy • Hearing devices must not be exposed to strong electrical fields that may be generated during X-rays, CT scans, PET scans or MRTs, during electrotherapy or during surgeries. Please remove your hearing devices in these types of situations to prevent any damage to them.
  • Page 30 FREE Customer Support (704) 380-0508 Monday - Friday 9:00am - 5:30pm EST Info@Otofonix.com Otofonix.com...

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