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Troubleshooting guide
Problem
o
BIM will not light up at all
BIM display is scanning ""
o
o
BIM has a steady dot lit
BIM display shows ":"
o
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical
consultation is available to help you work through any questions or problems you may be having installing one
of our products. Please read through the Troubleshooting Guide. There, you will find the solution to most
problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-
6513, to request a Return Merchandise Authorization number. Package the product in a good quality box
along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include the
RMA number on the package, and include a complete description of the problem with RMA number, your full
name and address (street address preferred), and a telephone number where you can be reached during the
day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase.
Send no money. We will bill you after repair.
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and
condition, be proven defective in material or workmanship for the lifetime of the original vehicle it was installed in, such
defect(s) will be repaired or replaced at Dakota Digital's option.
This warranty does not cover nor extend to damage to the vehicle's systems, and does not cover diagnosis, removal or
reinstallation of the product. This Warranty does not apply to any product or part thereof which in the opinion of the
Company has been damaged through alteration, improper installation, mishandling, misuse, neglect, or accident. Dakota
Digital assumes no responsibility for loss of time, vehicle use, owner inconvenience nor related expenses.
Dakota Digital will cover the return standard freight once the product has been evaluated for warranty consideration;
however the incoming transportation is to be covered by the owner.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied
warranty of merchantability, shall be limited to the duration of this written warranty. No person or representative is
authorized to assume, for Dakota Digital, any liability other than expressed herein in connection with the sale of this
product.
WARNING: This product can expose you to chemicals including lead, which is known to the State of
California to cause cancer and birth defects or other reproductive harm. For more information go to
www.P65Warnings.ca.gov
Possible cause
• PWR wire does not have power.
• Power/data harness is damaged.
• Module is damaged.
• AEM adapter harness is not connected
• The AEM system is not compatible
• The AEM is not powered on.
•
Interface cable is not connected
•
Interface cable is loose.
•
On VHX systems, the BIM display for this is disabled.
•
Data cable is damaged.
•
Another module on the bus is damaged or connected
improperly.
SERVICE AND REPAIR
Dakota Digital Limited Lifetime Warranty
Solution
• Connect to a location that has +12V key-on power.
• Inspect harness and repair or replace.
• Return for service. (See Instructions below)
• Connect to a different ground location
• Connect the appropriate harness to the AEM CAN.
• Verify compatibility.
• Verify AEM system is powered on.
• Connect the supplied data cable between the BIM
unit and the gauge control box.
• Make sure both ends of the cable are seated.
• Follow instructions in VHX manual to enable the
BIM display screen.
• Inspect and replace the data cable.
• Inspect other modules on the bus.
MAN #650617
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