Step 2:
Add the Flex IO
to an account
After you have completed Step 1 and identified your
installation location (including power and wiring
considerations), proceed with adding the device to
an account.
❶
Navigate to the Customer Account on the
Partner Portal or MobileTech.
❷
Ensure you have added at least one Flex IO to your
Service Package (listed under Cellular Sensors).
❸
Navigate to the Equipment page and select
the Cellular Sensors tab.
❹
Select Add a Cellular Sensor.
❺
Using a screwdriver, open the battery compartment to
find the Serial Number (Device IMEI) of the device.
❻
Enter the Device IMEI number and follow the on-screen
instructions to set up your device.
IMEI number
location
Want to add Flex IO to an account without a
Security System? Use the Partner Portal or MobileTech to
Create New Customer. For the Account Type, select
Standalone (Video, Access Control, and/or Cellular Sensor).
8
Step 3:
Mount the Flex IO
If you are wiring any devices into the screw terminals, it is
recommended to do so before mounting the Flex IO. See the
Alarm.com Knowledge Base for more information.
The Flex IO can be mounted using either screws or zip ties.
Using screws
•
Screw mounting holes are located in the battery
compartment. To avoid damaging the batteries, it is
recommended to remove them before installing screws.
•
Use two #8 Phillips screws to puncture the gasket
and securely mount the Flex IO.
•
Take care not to over-torque the screws.
Power tools should be avoided. If pilot holes are necessary,
a drill bit size of 5/64'' is recommended.
Screw
mounting
Mounting screw
locations
9
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