Warranty - Zip Tudor T4UB5 Installation Instructions & User Manual

Our goods and services are supplied in accordance with our standard terms and
conditions. This policy sets out the warranty period and exclusions which apply to
the Tudor range. This policy is subject to our standard terms and conditions and
should be read in conjunction with those terms, particularly clause 5 of the terms
and conditions.

Warranty

The warranty period for the Tudor range is 1 year.
Subject to the exclusions set out below and in clause 5 of the terms and conditions,
faulty parts and products will be replaced or repaired free of charge by Zip, its
distributor or service provider, where such faults arise during the applicable warranty
period.
Exclusions
1. This policy only applies where:
(I) The product is installed and used strictly in accordance with the terms and
conditions and the instructions supplied with the product; and
(Ii) The failure is not due to accident, misuse, abuse, unsuitable water conditions
(including contaminants or inappropriate water pressure), or to any alteration,
modification or repair by any party not expressly nominated by Zip.
2. This warranty does not cover damage resulting from non-operation of the product
or consequential damage to any other goods, furnishings or property.
3. This warranty does not apply to any consumables.
4. Zip residential (for home) products are designed specifically for use in a domestic,
residential location. Inappropriate installations, such as in a commercial environment
(including residential care homes or medical facilities), will invalidate the warranty.
Service Work
Ad hoc repairs by Zip or its approved service providers are covered under Warranty
for 30 days in relation to the original fault only.
If you are a HydroCare Service Plan subscriber please refer to the HydroCare terms
and conditions for information on applicable warranties and warranty periods for
HydroCare services.
Registering your purchase
Registering your zip installation on the zip website may help to establish date of
installation should it become necessary to service the appliance under terms of
the zip warranty. To register your installation visit www.zipwater.co.uk/product-
registration.
Installation instructions & user manual
T210008 v3.00 May 2019 - Tudor
Warranty
Tel: 0345 6 005 005 email: service@zipindustries.co.uk www.zipwater.co.uk
Technical support 19