Troubleshooting
Your dirt disposal will tell you if something is wrong via an LED indicator on
the front of the canister and through the iRobot Home App.
LED indicator
Common error
Solid red
Bag full or missing
Blinking red
There is a leak or
a clog in the dock
evacuation path
This product has been equipped with a thermal protector designed to
protect against damage due to overheating. If the protector operates, the
motor will stop running. If this happens, unplug the unit, allow it to cool for
30 minutes, clear any obstructions from the evacuation port and evacuation
tube, then plug the unit back in.
How to fix
1. Replace bag if it is full or missing.
2. Make sure that the bag is securely
inserted.
3. If problem persists, remove any debris
from the port on the bottom of your
robot and the dirt disposal.
1. Make sure that the canister lid is
pushed down and firmly sealed. Hold
the clean button on your robot down
for 2 seconds to manually empty the
bin.
2. Remove any debris from the port on
the bottom of your robot and dirt
disposal.
3. Unplug the dirt disposal from the wall.
Place it on its side and inspect the
debris evacuation tube for debris. If
necessary, remove the tube to clear
any debris.
iRobot Customer Care
USA & Canada
If you have questions or comments about your Roomba
vacuum, please contact iRobot before contacting a retailer.
You can start by visiting global.irobot.com for support tips,
frequently asked questions and information about accessories.
This information can also be found in the iRobot Home App.
If you need further assistance, call our Customer Care team
on (877) 855 8593.
iRobot USA Customer Care Hours
• Monday to Friday, 9AM-9PM Eastern Time
• Saturday and Sunday 9AM-6PM Eastern Time
Outside USA & Canada
Visit global.irobot.com to:
• Learn more about iRobot in your country
• Get hints and tips to improve your Roomba
performance
• Get answers to questions
• Contact your local support centre
®
robot
®
robot vacuum's
Roomba
j7+ Owner's Guide
®
EN
11
Need help?
Do you have a question about the Roomba j7+ and is the answer not in the manual?
Questions and answers
How put on vacation?
To set the iRobot Roomba j7+ to vacation mode, follow these steps:
1. Remove the robot from the charging station.
2. Hold down the clean button for 3 seconds while keeping one wheel off the ground.
3. All indicators will turn off, confirming that the battery is turned off.
This ensures the robot is powered down for storage or shipping.
This answer is automatically generated
My robot is missing spaces on the carpet, large areas. How can I reprogram to cover these areas.
You can manually guide your Roomba j7+ to cover missed areas using the "footsies" method. Start a cleaning run with room select and, when the robot approaches the missed area, use your feet to block it from leaving. Do not push or shove the robot; just create a barrier with your feet to guide it into the missing section. This method forces the Roomba to recognize and clean the previously missed area.
This answer is automatically generated
Doesn't recognise log in and doesn't communicate with my e-mail Wish it could be operated manually
The iRobot Roomba j7+ may not recognize the login and communicate with your email because it lacks a home button for automated password retrieval in Home Assistant. Unlike older models, the j7+ only has a clean button, which does not provide the same functionality. To operate it manually, you can try retrieving the password using third-party methods, such as the Roomba980-Python repository, or control it through the iRobot app. If manual retrieval does not work, you may need to check for alternative integration methods in Home Assistant.
This answer is automatically generated