Troubleshooting Your Robot - iRobot Roomba Combo 2 Essential Owner's Manual

Troubleshooting

Troubleshooting your robot

Your robot will tell you something is wrong by playing an audio alert and turning the
power icon light indicator red. Press the CLEAN button for details. Check the iRobot
Home App for further support.
If you are unsure if the robot has finished cleaning or has paused, consult the iRobot
Home App to check on its status.
BATTERY SAFETY AND POSTAGE
WARNING: Lithium-ion batteries and products that contain lithium-ion
batteries are subject to strict transportation regulations. If you need to
post this product for service, travel or any other reason, you MUST follow
the below postage instructions.
• Battery MUST be turned off before posting.
• Turn off the battery by removing the robot from the charging dock and holding
down the button for 9 seconds. All indicators will turn off.
• Package the robot securely for postage.
If you need further assistance, contact our Customer Care team or visit global.
irobot.com.
Troubleshooting your dock
Your dock will tell you if something is wrong via an LED indicator on the front of
the canister and through the iRobot Home App. If the dock is not performing as
expected, check the iRobot Home app for errors.
LED indicator Common error
Bag
Solid red
full or missing
This product has been equipped with a thermal protector designed to protect
against damage due to overheating. If the protector operates, the motor will
stop running. If this happens, unplug the unit, allow it to cool for 30 minutes, clear
any obstructions from the evacuation port and evacuation tube, then plug the
unit back in.
Roomba Combo® 2 Essential robot + AutoEmpty™ dock Owner's Guide
How to fix
Replace the bag if it is full or missing.
Make sure that the bag is securely inserted.
If the problem persists, remove any debris
from the port on the bottom of your
robot and dock.
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