Section 8: Troubleshooting Guide - Taylor 345 Operator's Manual

Section 8
Problem
1. Product is too stiff.
2. Product is too soft.
3. No product is being
dispensed.
4. Freezer will not operate
in the Beater or Auto
mode.
5. No compressor
operation in the Auto
mode.
6. Unable to remove the
driveshaft from the rear
shell bearing.
Troubleshooting Guide
Table 8-1
Probable Cause
a. Too much water to syrup ratio.
Improper brix adjustment.
b. Consistency control needs
adjustment.
c. Torque coupling bound in warm
position.
a. Freezer in a defrost cycle.
b. Consistency control needs
adjustment.
c. Torque coupling bound in cold
position.
d. Broken springs in torque coupling.
a. Product frozen up in freezing
cylinder.
a. Machine is unplugged.
b. Blown fuse, or the circuit breaker is
off.
c. Beater motor is out on overload.
Check fault description screen.
a. Beater motor is out on overload.
Check the fault description screen.
b. The torque coupling is bound in the
cold position.
c. Condenser dirty, A/C.
d. Water supply off, W/C.
a. Rounded corners of hex end of
driveshaft, drive coupling, or both.
b. Lubrication of hex end of
driveshaft.
Models 345, 346, 349, 355 NPR
Troubleshooting Guide
Remedy
a. Adjust the brix accordingly.
b. Contact a service technician.
c. Contact a service technician.
a. Wait for defrost cycle to end.
b. Contact a service technician.
c. Contact a service technician.
d. Contact a service technician.
a. See problem number one.
a. Check the plug at wall receptacle.
b. Replace the fuse or turn the breaker
on.
c. Allow the motor to cool. Press the
AUTO key. Contact a service
technician if the beater motor goes
out on overload again.
a. Allow the motor to cool. Press the
AUTO key. Contact a service
technician if the beater motor goes
out on overload again.
b. Contact a service technician.
c. Clean condenser monthly.
d. Turn the water on.
a. Replace the driveshaft, or contact a
service technician to replace the
direct drive unit.
b. Do not lubricate the hex end. If
necessary, contact a service
technician for removal.
Page
Ref.
6-10
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5-3
5-3
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7-1
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8
6-1
8-1