Select "Full Diagnostic" from the drop down menu
o
NOTE: If desired, the default capture period can be changed.
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Click on the Start Diagnostic button
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Wait for the capture period to finish and the Diagnostic Test Complete window will appear
•
Step 2: Send Log
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Once the diagnostic test is complete, a .zip file is saved on the PC
Click "Open" to launch explorer and have it point directly at the correct folder
o
o
Email the diagnostic zip file to
smc-support@msasafety.com
EZ Gateway Start-up Guide
Troubleshooting
42
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