Troubleshooting; Communicating With The Ez Gateway Over The Network - MSA fieldserver EZ Gateway M-Bus to Modbus & BACnet Startup Manual

8

Troubleshooting

8.1

Communicating with the EZ Gateway Over the Network

•
Confirm that the network cabling is correct.
•
Confirm that the computer network card is operational and correctly configured.
•
Confirm that there is an Ethernet adapter installed in the PC's Device Manager List, and that it is
configured to run the TCP/IP protocol.
•
Check that the IP netmask of the PC matches the EZ Gateway. The Default IP Address of the EZ
Gateway is 192.168.2.X, Subnet Mask is 255.255.255.0.
o
Go to Start|Run
Type in "ipconfig"
o
o
The account settings should be displayed
o
Ensure that the IP Address is 102.168.2.X and the netmask 255.255.255.0
•
Ensure that the PC and EZ Gateway are on the same IP Network, or assign a Static IP Address to the
PC on the 192.168.2.X network.
EZ Gateway Start-up Guide
Troubleshooting
39