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Troubleshooting
Issue
"Err"
"Lo"
"C"
Scale is not
turning on.
12
Cause
Maximum weight capacity has been
exceeded.
Item being weighed is too light.
Low battery.
Scale needs to be cleared.
Batteries may be incorrectly in-
stalled.
Batteries may need to be replaced.
Light does not come on when step-
ping on scale.
Solution
Step off the scale to avoid damage.
Remove item and use a smaller scale to
measure object.
Replace the batteries as noted in the
Battery Replacement section.
Please place the scale on a flat surface and
wait for it to be cleared before using it.
Take out batteries and reinstall them under
the correct polarity.
Replace batteries.
Scale may be broken. Contact customer
support.
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