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Troubleshooting
Problem
Scale does not turn on.
Display backlight does not
come on when stepping on
the scale.
Display shows "
Display shows "
Display shows " ".
Reading is inaccurate.
If your problem is not listed, please contact
10
Open the battery compartment cover and remove the plastic strip.
Replace the batteries (see page 8).
Insert batteries under the correct polarity as marked in the battery compartment.
Scale may be malfunctioning. Contact
".
Weight exceeds 400 lb / 180 kg. Use another scale with a higher weight range.
".
Replace the batteries (see page 8).
Scale needs to be cleared. Please place the scale on a flat surface and wait for it to be
cleared before using it.
Place scale on a level surface.
Step off the scale, wait for the display to show "
Remove the batteries for 45 seconds and replace them to reset the scale.
Possible Solution
Customer Support
Customer Support
(see page 14)
(see page 14).
", then step back on the scale.
.
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