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Service Calls
When you call technical support about your unit, be prepared to give the
serial number from the product identification label. When you give the
serial number, the technical support representative can identify your unit
and give you the information you need more quickly.
Error Messages
For warnings that may appear on the display window, refer to the table
below.
Warning
Er1
The measured value is
abnormal. In the case of an
averaging measurement, the
measurement fluctuation is
excessively large.
Er2
A measurement error may
through
have occurred during an aver-
Er6
aging measurement, or the
hardware is not functioning
properly.
Jaundice Meter (Model JM-103) User Manual (usr070)
DRAFT 18 May 2005
Error Messages
Cause
Section 7
Troubleshooting
Solution
Place the measuring probe
perpendicular to the infant's
forehead (at hospital sites
only) or sternum (at hospital
sites or physicians' offices),
and take the measurement
again. If Er1 still appears,
contact the nearest authorized
service facility.
Set the Power switch to the
Off position, and then return
it to the On position. If the
warning still appears, contact
the nearest authorized service
facility.
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Troubleshooting
