General Problems - Canon MultiPASS C635 User Manual

General Problems

Problem
The MultiPASS has
no power
The MultiPASS will not
print reports
Nothing appears in the
LCD display
Chapter 8
Cause
The power cord may not be
securely plugged into the unit.
The power cord may not be
supplying power.
The MultiPASS may have a
BC-21e Color BJ Cartridge
installed, and its black BJ
tank may be empty.
A cartridge other than the
BC-21e Color or BC-20 Black
BJ Cartridge may be installed.
The MultiPASS may not be
receiving power.
Solution
Make sure the power cord is
plugged securely into the unit
and into a wall outlet.
If the power cord is connected
to a power strip, make sure the
strip is connected to an outlet
and turned on.
Check the power cord by
substituting another, or by
using a voltmeter to test it for
continuity.
Replace the empty BJ tank
(see page 7-16).
Install the BC-21e Color or
BC-20 Black BJ Cartridge.
Check the plug and be sure it is
firmly plugged into the power
connector and the wall outlet.
If the display remains blank,
unplug the MultiPASS, wait five
seconds, then plug it in again.
Troubleshooting 8-29