Assa Abloy Yale Assure Lock YRC256-ZW3 Installation And Programming Instructions page 26

Hardware Troubleshooting
Cycle lock in both the locked and unlocked positions. If problems are found:
Bolt will not extend and lock jam alarm occurs
a. Confirm manual operation.
b. Enter your Master PIN code.
c. With the bolt retracted, press menu Option 3 for Advanced Lock Settings.
d. Press Option 5 to rehand the lock.
e. Test the operation; locking the door via the keypad.
Door is binding
a. Check that door and frame are properly aligned and door is free swinging.
b. Check hinges: They should not be loose or have excessive wear on knuckles.
Bolt will not deadlock
a. Check for sufficient clearance of the bolt within the strike-side jamb.
Correct this by increasing the depth of the pocket for the bolt.
b. Check for misalignment of bolt and/or strike which may be preventing bolt
from properly entering the strike. With the door open, extend and retract the
bolt; if it is smooth, check the strike alignment.
Bolt does not extend or retract smoothly
a. Bolt and strike are misaligned, see above.
b. Check the backset of door relative to adjustments already made to bolt.
c. Verify proper door preparation and re-bore holes that are too small or
misaligned.
d. Verify touchscreen wire harness is routed properly (see Step 10).
e. Verify bolt is installed with correct side up (see Step 6).
Keypad numerics are scrolling
Remove interior lock and check to ensure that the wire harness is routed
properly (see Step 10).
NOTE TO INSTALLER AND CONSUMER
While Yale has included several features to prevent lockout
(9-Volt battery jumper, low battery warnings), it is still possible
for a lockout situation to occur. Because this product does not
have a mechanical override (a key), Yale recommends to use
this product in an environment where there are additional
entry points into the dwelling.
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P/N YRL-EMICL-256-KFTSINSTL-FUL Rev A
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