Troubleshooting - Bissell PROHEAT 2X REVOLUTION PET 2457F User Manual

Troubleshooting

WARNING
disconnect plug from electrical outlet before performing maintenance or troubleshooting.
Problem Possible Causes
Clean Water Tank may be empty. Refill tank.
Reduced or No
Spray Through
Clean Water Tank may not be
Foot of Machine
seated completely.
The hose to your machine is not
primed or may have lost prime.
No Spray
Through Hose
& Tool
Clean Water Tank may be
empty.
Clean Water Tank may not be
seated properly.
Clean Water Tank may be
empty.
Clean Water Tank may not be
No Spray
seated properly.
Through
The machine is not reclined.
CleanShot
Pump may have lost prime.
CleanShot CleanShot Button is not in the
Continues Spray off position.
When Machine
is OFF
Dirty Water Tank may not be
seated properly.
Dirty Water Tank has picked
up maximum amount of dirty
water and has reached the
full line.
Rubber Tab on Dirty Water Tank
Loss of Suction
is not sealed tight.
Power
Accessory hose door may not be
closed tightly in place.
Nozzle may be clogged from pet
hair or debris.
Brush Roll cover not fully
snapped into place.
Cleaning Mode Switch mistaken
for Power Switch.
No Power
Outlet may not be active.
Tank may have been overfilled. 1. Make sure your tank has the water and formula in it that you've prepared.
Water may be caught in space
Leaking Tank
between the tank and the
tank's handle.
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To reduce the risk of fire, electric shock or injury, turn power OFF and
Remedies
Turn power OFF. Remove and reseat tank.
1. With the machine OFF and unplugged, remove the Nozzle from the Foot. Place a ballpoint pen
in the black cylinder next to the screw. When water bubbles up, remove the pen. Reassemble the
Nozzle and hose.
2. Hold end of hose below water level in tank to prime.
3. With the Clean Water Tank full of water, the machine OFF and RECLINED, press the CleanShot
Button on and wait for the CleanShot to drain for a few seconds. This will reprime the machine.
Refill the Clean Water Tank.
Turn power OFF. Remove and reseat the Clean Water Tank.
Refill the Clean Water Tank.
Turn power OFF. Remove and reseat the Clean Water Tank.
Press the Recline Pedal and bring the handle down to recline the machine.
With the machine off and unplugged, remove the Nozzle from the Foot. Place a ballpoint pen
in the black cylinder next to the screw, when water bubbles up, remove the pen, reassemble
the nozzle before cleaning again.
Press the CleanShot Button to turn it off. The button window will show the colour red and a
"O" symbol when it is in the off position.
Pick up the tank and reseat so it fits in the machine.
Empty tank.
Check the Rubber Tab on the tank and press firmly on all edges to secure it tightly (see step 4 on
page 13 for detail).
Check the accessory hose door and make sure it is closed tightly – it should be locked into place.
Use the Nozzle Clean Out Tool and follow steps on page 15 for "Maintaining the Brush Roll
& Nozzle".
Remove the nozzle and Brush Roll cover; Follow step 6 from page 15 and make sure you hear
both buttons click into place.
Press the Power Button on the left side of the machine to turn the machine ON.
Try plugging in a different device that uses a grounded outlet to test for power from the outlet.
2. With the cap twisted on tightly, hold your tank at an angle, over a sink or drain, so any extra
water can pour out of the space.
3. Wipe the tank dry with a cloth.