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READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
SAVE THESE INSTRUCTIONS
ORIGINAL INSTRUCTIONS.
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Do not plug in your machine until you are familiar with all instructions and operating procedures.
In step 3, you will need to use a Phillips-head screwdriver.
Next, align the Carry Handle with the slots on either side of the base (behind the Power Button and Cleaning Mode Switch). The Carry Handle will "click" into place.
Use a Phillips-head screwdriver to secure the screw (found taped to upper handle) into the Carry Handle.
Wrap the cord around the Carry Handle and Quick Release Cord Wrap
At the bottom of the Upper Handle, align the Clean Water Tank with the grooves and slide the tank into place.
Press Part B (the larger piece) down, onto Part A of the Rinse & Storage Tray. (There are 2 hooks on each side of Part A that hook under Part B.)
Your tray is assembled and ready for use.
The tools and Water Rinse Cup can also be stored on the Rinse & Storage Tray.
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL formulas in your machine. Other formulas may harm the machine and void the warranty. Do not use Wash & Shine Hard Floor Formula on area rugs or carpet.
Carpet Cleaning Formulas
Wash & Protect | Wash & Refresh | Wash & Remove | ![]() | |||
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Pro Stain & Odour Professional strength to remove extra tough stains and odours. | Pet Stain & Odour Removes tough pet stains and odours. | Stain & Odour Removes tough stains and odours. | Ambipur Blossom & Breeze Powerful cleaning with a refreshing spring scent. | Pro Pet Urine Eliminator + Oxy Permanently removes stains with the power of Oxy. Eliminates odours at the source. | Allergen Helps remove pet dander, pollen and dust mite waste allergens. | Wash & Remove + Antibacterial Cleans and controls odour-causing bacteria. |
Pretreat
Pretreat spots and stains to improve carpet cleaning performance.
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Stain Pretreat Loosens set-in stains & odours before carpet washing. | Pet Stain Pretreat Loosens tough pet stains & odours before carpet washing. |
Boost
Add Boost carpet cleaning formula enhancers to any formula to increase its effectiveness.
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Oxy Boost Add to formula for permanent stain removal. |
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
Unscrew the cap from the Clean Water Tank. Add warm tap water to the water fill line.
Included Trial-Size Antibacterial Formula: Pour formula into the tank up to the Easy Fill line. Twist cap back on to tank.
At the bottom of the Upper Handle, align the Clean Water Tank with the grooves and slide the tank into place.
For Future Use with Full-Size Antibacterial Formula:
After filling the Clean Water Tank with warm tap water, twist the yellow tank cap back into place. Firmly insert the full-size formula bottle into the cap on the Clean Water Tank and squeeze until formula reaches the Easy Fill line.
NOTE: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE. When using BISSELL Wash & Remove + Antibacterial formula: Only fill your Clean Water Tank with the recommended amount of water and formula to achieve antibacterial benefits.
Unscrew the cap from the Clean Water Tank. Add warm tap water to the water fill line. Add desired formula to the formula fill line. After formula is added, secure the tank cap in place.
At the bottom of the Upper Handle, align the Clean Water Tank with the grooves and slide the tank into place.
NOTE: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula. DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE. Do not substitute BISSELL formula with other household cleaning products.
Pour in more power with BISSELL Oxy Boost
NOTICE: Do not overwet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
NOTICE: To ensure compatibility with your carpet, carpet dyes, upholstery, and upholstery dyes always test your cleaner first in an inconspicuous area for colourfastness.
Select cleaning mode:
Max Clean - Provides an intensive cleaning for your dirtiest carpets. After cleaning, it's estimated the carpets will need 8 hours to dry.
Deep Clean - Delivers a deep clean to your carpet.
Express Clean - Provides a lighter clean with about a 30-minute dry time. Recommended Cleaning Pace: 30.5cm/s.
Press the Power Button to turn the machine ON.
To recline your machine for use, press the Recline Pedal with your foot.
NOTICE: To prevent damage to Berber carpets, avoid repeated strokes in the same area.
Express Clean Mode:
Max Clean & Deep Clean Modes:
Antibacterial Cleaning (Deep Clean Mode Only)
Check manufacturer's tag before cleaning area rugs for specialized cleaning instructions. We do not recommend deep cleaning delicate, silk, wool, antique, or area rugs without a manufacturer's tag. To ensure compatibility with your carpet, carpet dyes, upholstery, and upholstery dyes always test your cleaner first in an inconspicuous area for colourfastness.
Regularly clean your high-traffic area rugs in Express Clean Mode:
Insert the hose and snap into place. Be sure the coloured hose release clip is facing out, away from machine.
Attach selected tool to the end of the hose. (Tools may vary by model.) Press the Power Button to turn machine ON.
Press the Spray Trigger button to spray the soiled area, then slowly move tool back and forth over the area.
Release the trigger to suck up the dirty solution. Work in small sections until the area is clean.
When finished cleaning, turn the machine ON to suction up warm clean water to rinse the inside of the hose and tool. Detach the hose and tool and close the accessory hose door. Let the hose and tool air dry before storing.
Keep spray away from face. Failure to do so may result in personal injury.
Attach the Tough Stain Tool to the handheld cleaning hose. Press the spray trigger to mist solution over and onto the soiled area. Release spray trigger and gently scrub the stain.
To lift the stain away, apply downward pressure on the tool and slowly pull it toward you. Then use "drying strokes" (by not pressing down trigger) to remove remaining moisture. Repeat as needed.
Attach the 3-in-1 Tool to the cleaning hose. This versatile 3-way tool sprays, scrubs and suctions up dirt and stains from the outer curves, corner and tread of a carpeted stairs and more. Twist the tool head to desired setting to clean. The downward facing edge is the active cleaning mode: (a) use the flat area to clean top of stairs, (b) use pointed edge to clean inside crevice, (c) use indented area to clean outer corner.
Attach the HydroRinse™ Tool to the cleaning hose.
Hold the hose and attachment in an upright position. Then hold down the trigger to rinse the hose for 30 seconds.
The HydroRinse Tool can be stored on the right handle or on the hose in between use.
NOTE: Ensure that the cleaning solution and water are in the tank before use.
*Make sure your Clean Water Tank has water & formula to use the tool in wet mode.
Follow hose plug-in instructions from steps 1 & 2.
Attach the tool and select dry mode to first pick up dry debris and pet hair from carpet and upholstery. The suction will be at the lower part of the tool, near the dry cup.
DRY MODE NOTE: Use a "raking" motion to clean carpets and upholstery. Start with the tool farthest away and rake in small increments as you bring the tool toward you. The rubber nubs will help attract hair to the suction channel.
Take off the cup to empty hair and debris.
Remove hair that may wrap around the filter.
To reattach the cup, line up the cup to the tool indents, and rotate clockwise. The arrow will line up with the locked icon when secured.
To Deep Clean carpet and upholstery, move the switch to wet mode. Press the trigger to spray water and formula; use the top of the nozzle to extract stains and odours.
To remove hair or trapped debris from the nozzle, first turn OFF the machine. Pull the nozzle tab away from the tool to remove and rinse under running water.
To replace, line up the nozzle edge and snap into place. Before storing, make sure all hair is removed from the dry cup and nozzle has been rinsed and dried.
WET MODE NOTE: Start from the area farthest away. Hold the trigger down, and pull the tool toward you. Keep the tool in contact with the surface as you pull. You will see extraction through the nozzle.
Keep spray away from face. Failure to do so may result in personal injury.
Slowly move the tool back and forth over the stain. Be careful not to move the tool back and forth too quickly or soiled water will flow back into the hose.
To empty the Stain Trapper Tool, rotate the small tank on the bottom of the tool to unlock it.
Dump dirty water into a sink or toilet and rinse the tank out with clean water.
Replace the tank by lining up the locking teeth with their mating slots (make sure the two teeth that are closest together are pointed toward the brush). Turn the tank to lock it into place.
CLEANING THE STAIN TRAPPER TOOL: Clean the front of the tool by removing the plate over the suction plate. Pull down to remove and rinse with water. Then replace the plate by sliding back into place.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
Tilt the tank slightly toward you. Grab the handle and tank with both hands.
Pull Dirty Water Tank up and away to remove.
For quick empty:
Pull the Rubber Tab and tilt to pour. When closing the tab, make sure all edges are sealed tight.
For final clean and rinse:
Unscrew the ring at the bottom of the tank. Remove the Float Stack and rinse and clean. Once clean, put float back in tank by lining up the arrows so they point at each other. With arrows aligned, the float should lock into place. Return the ring and twist to lock. Water may leak if it's not tight.
Clean the red filter below the Dirty Water Tank by wiping off any remaining dirt or debris.
Angle the tank and insert bottom first. Then tilt the tank toward the machine and push the top in until it clicks into place.
Did You Know?
The Float Stack is what prevents your Dirty Water Tank from overflowing.
To flush and rinse machine:
Turn the machine ON and press the Spray Trigger for 15 seconds while making back and forth passes on a section of carpet. Release the trigger and suck up the water.
Empty the Clean Water Tank and let dry before storing. Wipe your machine's exterior with a soft cloth.
Fill the Water Rinse Cup with fresh tap water to the fill line printed on the cup.
Fill the tray with water using the Water Cup.
Turn the machine ON. This will begin to wash and rinse the Brush Rolls. After 6-8 seconds CLOSE the accessory hose door to extract the water from the tray.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
NOTE: Be sure to clean the Brush Rolls and Nozzle before storing your machine. Follow these steps if your Nozzle becomes clogged with hair or debris.
Remove the Nozzle from the Foot: scoop and grip the accessory hose door. Pull up to remove the Nozzle.
Next, remove the next layer, the Brush Roll cover, to reveal the Brush Rolls. Press on the two release buttons and lift straight up.
Rinse the Nozzle and Brush Roll cover under running water. Use the Nozzle Clean Out Tool to unclog hair or debris from the nozzle.
Use the comb to brush out debris or hair from the Brush Rolls.
Return the Brush Roll cover by pushing it straight down. You will hear a "click" from each push button when the cover is pushed down into place. Line up the Nozzle from the edge near the floor and rotate to snap back into place.
NOTICE: To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
What you will need: 1 Phillips-head screwdriver & 1 flathead screwdriver
Press the Recline Pedal and lay the machine on its back.
Press a flathead screwdriver in the slot in the back and then the front of the Belt Access Door. Lift to remove.
Turn the machine on its side and use a Phillips-head screwdriver to remove the screw just underneath the wheel. Slide the wheel down to remove.
Lay the machine down on its back. Use a Phillips-head screwdriver to remove the screw on the Brush Roll endcap.
If the gear belt is broken, gently remove it. If you are replacing your Brush Rolls, gently remove the belt.
There are washers at the ends of the Brush Rolls, be careful that these do not fall off or get lost.
NOTE: To replace Brush Rolls, remove them from the metal posts and replace. Make sure the metal post goes completely through the end of the Brush Roll. The Brush Roll bristles should be aligned in a 'V' pattern as pictured.
If the flat belt is broken, gently remove it. If it needs to be replaced, make sure the gear belt is removed before removing the flat belt. Turn the machine on its side. Feed the new flat belt through the opening so it wraps around the red pulley.
Keep it wrapped on the red pulley and adjust the machine so it is laying on its back again. Use your thumb to stretch the flat belt back to wrap around the metal axle.
Resecure the Wheel and Belt Access Door:
Slide the wheel up back into the slot and secure with the screw that was removed.
Snap the Belt Access Door back down into place.
When finished, return the Brush Roll cover by pushing it straight down. You will hear a "click" from each push button when the cover is pushed into place. Line up the nozzle from the edge near the floor and rotate to snap back into place.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.
Problem | Possible Causes | Remedies |
Reduced or No Spray Through Foot of Machine | Clean Water Tank may be empty. | Refill tank. |
Clean Water Tank may not be seated completely. | Turn power OFF. Remove and reseat tank. | |
No Spray Through Hose & Tool | The hose to your machine is not primed or may have lost prime. |
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Clean Water Tank may be empty. | Refill the Clean Water Tank. | |
Clean Water Tank may not be seated properly. | Turn power OFF. Remove and reseat the Clean Water Tank. | |
No Spray Through CleanShot | Clean Water Tank may be empty. | Refill the Clean Water Tank. |
Clean Water Tank may not be seated properly. | Turn power OFF. Remove and reseat the Clean Water Tank. | |
The machine is not reclined. | Press the Recline Pedal and bring the handle down to recline the machine. | |
Pump may have lost prime. | With the machine off and unplugged, remove the Nozzle from the Foot. Place a ballpoint pen in the black cylinder next to the screw, when water bubbles up, remove the pen, reassemble the nozzle before cleaning again. | |
CleanShot Continues Spray When Machine is OFF | CleanShot Button is not in the off position. | Press the CleanShot Button to turn it off. The button window will show the colour red and a "O" symbol when it is in the off position. |
Loss of Suction Power | Dirty Water Tank may not be seated properly. | Pick up the tank and reseat so it fits in the machine. |
Dirty Water Tank has picked up maximum amount of dirty water and has reached the full line. | Empty tank. | |
Rubber Tab on Dirty Water Tank is not sealed tight. | Check the Rubber Tab on the tank and press firmly on all edges to secure it tightly. | |
Accessory hose door may not be closed tightly in place. | Check the accessory hose door and make sure it is closed tightly – it should be locked into place. | |
Nozzle may be clogged from pet hair or debris. | Use the Nozzle Clean Out Tool and follow steps for "Maintaining the Brush Roll & Nozzle". | |
Brush Roll cover not fully snapped into place. | Remove the nozzle and Brush Roll cover and make sure you hear both buttons click into place. | |
No Power | Cleaning Mode Switch mistaken for Power Switch. | Press the Power Button on the left side of the machine to turn the machine ON. |
Outlet may not be active. | Try plugging in a different device that uses a grounded outlet to test for power from the outlet. | |
Leaking Tank | Tank may have been overfilled. |
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Water may be caught in space between the tank and the tank's handle. |
This warranty gives you specific legal rights, in addition to rights you may have under the Australian Consumer Law. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact your local BISSELL® Consumer Care on the details set out below.
It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL's Privacy Policy, which can be found at global. BISSELL.com/privacy-policy.
BISSELL® Three-Year Warranty
Subject to the *conditions identified below, BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL's option, free of charge from the date of purchase by the original purchaser, for three years any defective or malfunctioning part due to manufacturer defect. This warranty applies to product used for personal purposes, and not commercial or rental service. This warranty does not apply to fans or routine maintenance or consumable components such as filters, belts, brush rolls, etc., damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide. BISSELL recommends that the original packaging be kept for the duration of the warranty period in case such need arises within the warranty period that the item needs re-packing and transportation.
*Conditions of Warranty
Subject to whether such loss is reasonably foreseeable, BISSELL and its in-country distributors are not liable for incidental or consequential damages of any nature associated with the use of this product.
This warranty is in addition to other rights or remedies under law. Nothing in this warranty excludes, limits or modifies any liability of BISSELL which is imposed by law, or limits or modifies any remedy available to the consumer which is granted by law. To make a claim under this warranty contact BISSELL Australia PTY LTD (details above). Contact BISSELL prior to returning any goods. Where agreed, BISSELL will reimburse reasonable postage / handling costs (if any) for returning goods to BISSELL. To claim expenses incurred in making a claim under this warranty please provide BISSELL with a copy of the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
NOTE: Please keep your original sales receipt. It provides proof of the date of purchase in the event of a warranty claim. See warranty for details.
If your BISSELL product should require service or to claim under our limited warranty, please contact us as follows:
Australia
Telephone: 1300 247 735
Website: www.BISSELL.com.au
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
©2020 BISSELL Inc. All rights reserved.
Part Number 1625534 08/20 RevC
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