LifeSize Bridge 2200 Administrator's Manual page 27

Checking for License Key Updates in the Utility
1. Navigate to Maintenance : License Keys.
2. Click Update.
If the update is successful, Success appears and the current license keys and their expiration dates
appear.
If the update fails, one of the following messages appears indicating the cause of the failure:
•
License key format invalid.
•
License expired.
•
Internal system error.
•
Verification failed.
•
Validation failed.
•
No serial number found for this system.
•
No licenses found for this system.
•
License key server busy. Try again.
Ensure a current maintenance agreement for the system is in effect and ensure you have entered the key
correctly.
Installing a License Key Manually
You can install a key manually from the LifeSize Bridge Utility as follows:
1. Click the Download Software button on lifesize.com/support.
2. Enter the serial number of your LifeSize Bridge and click Submit.
3. Copy the license key from the software download page.
4. Open a separate web browser window and access the LifeSize Bridge Utility.
5. Navigate to Maintenance : License Keys.
6. Click and paste the license key that you copied in step 3.
7. Click Add.
LifeSize Bridge 2200 Administrator Guide 27