Ethernet/Ip Connection Problems; Unit Is Point-To-Point Connected To A Pc; Unit Is Connected To The Local Network - Carrier AquaEdge 19XR Controls Operation And Troubleshooting

Ethernet/IP Connection Problems —
following methods to troubleshoot:
UNIT IS POINT-TO-POINT CONNECTED TO A PC —
Ensure controller is powered on prior to configuration and
check Ethernet connection and PC Network Interface Card
(NIC).
NOTE: In addition to the following procedure, it may be nec-
essary to check the Ethernet connection and/or configure the
PC network board.
In Network Settings, open Local Area Connection Proper-
ties. Select Internet Protocol and click Properties. See Fig. 69.
Fig. 69 — Local Area Connection Properties
The Internet Protocol Properties window is displayed.
• If no IP address is configured in the General and Alterna-
tive Configuration tabs, the unit IP address must be con-
figured to 169.254.xxx.xxx. Modify the unit IP address
and then restart the system.
• If the PC has a fixed IP address configured in one of the
two tabs (General and Alternative Configuration), the IP
address of the PC and the unit IP address must have the
system and sub-system fields in common. The last part
of the IP address is the host number and must be unique
on the sub-system. For example: Unit address —
172.30.101.11 and PC address — 172.30.101.182. In this
example, 172.30 corresponds to the network, and 101
corresponds to the sub-system. Carry out the necessary
modifications and try to access the unit again.
In the case of a problem, open a Windows command win-
dow (Start, Execute, type cmd and press Enter), then type the
command ping, followed by the unit IP address. In the exam-
ple shown in Fig. 70, the PC receives four positive responses
(replies).
Fig. 70 — Ping — Positive Replies
Use the
tive responses (request timed out).
net browser parameters to determine if a proxy server or an au-
tomatic configuration script has been configured. If this is the
SELECT
case:
• Deselect the proxy server or the configuration script and
• Or refer to the section Java Application Configuration
response from the unit, restart the unit. Contact your system ad-
a30-5898
ministrator.
UNIT IS CONNECTED TO THE LOCAL NETWORK —
The unit is connected to the local network by an uncrossed
cable, and the unit is energized. Open a Windows command
window (Start, Execute, type cmd and press Enter), then type
the command ping, followed by the unit IP address.
browser configuration is faulty. Check the system parameters
of the internet browser to determine if a proxy server or an
automatic configuration script has been configured (Tools
Internet Options Connections System Parameters). See
Fig. 72.
1
2
3
53
In the example shown in Fig. 71, the PC receives four nega-
Fig. 71 — Ping — Negative Responses
If the PC receives four negative responses, check the inter-
restart the browser,
(page 54).
Try to access the unit again. If the PC still does not receive a
If the responses are positive (see Fig. 70), the internet
LEGEND
— Automatic configuration script
— Proxy server
— Advanced proxy configuration
Fig. 72 — Local Area Network Settings