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15
Troubleshooting and routine
maintenance
Troubleshooting
Error Messages
As with any sophisticated office product, errors may occur. If this
happens, your DCP identifies the problem and displays an error
message. The most common error messages are shown below.
ERROR MESSAGES
ERROR
CAUSE
MESSAGE
An ink cartridge is not properly installed.
CHECK
CARTRIDGE
Paper is not the correct size.
CHECK PAPER
SIZE
The DCP is out of paper.
CHECK PAPER
The scanner cover is not closed completely.
COVER OPEN
TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 1
ACTION
Take out the ink cartridge and put it
in again seating it properly.
(See Replacing the ink cartridges on
page 15-17.)
Reload the correct size of paper,
and then press Mono Copy or
Colour Copy.
Add paper, and then press Mono
Copy or Colour Copy.
Pull the Scanner Cover Release
Lever and lift the scanner cover and
then close it again.
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